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Reviews of Skyways Motel

2.5 out of 5
Skyways Motel
3566 Hwy 11 North R.R. 1, Gravenhurst, ON

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 81 reviews" "
Rating 8 - Good. 29 out of 81 reviews" "
Rating 6 - Okay. 20 out of 81 reviews" "
Rating 4 - Poor. 8 out of 81 reviews" "
Rating 2 - Terrible. 8 out of 81 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arunkumar K

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Though we stayed there for one night it was a pleasant stay. We stayed there with our 4 month old baby and while booking I was bit hesitant to stay in a motel thinking whether it would be comfortable for the little one or not. But trust me everything was perfect. They are maintaining the property very nicely. I would definitely book the same motel if I have to travel that side. Owner was very attentive and helpful. They are very flexible if you are in need of any help. Another added plus point of this motel is that it is on the highway so you won’t be wasting the time entering a town and coming back out while travelling. I have already recommended this motel for my friends. So go ahead and book this motel if you are searching for a place to stay along this route.
Stayed 1 night in Oct 2021
Response from Skyways Motel on 27 Oct 2021
Thanks for your appreciation and detailed feedback.

6/10 Okay

ZHI JUN

Liked: Cleanliness, staff & service, amenities
The soundproof is not so good. The couple in next door was arguing and woke me up.
Stayed 1 night in Oct 2021
Response from Skyways Motel on 27 Oct 2021
Thanks for your feedback related to soundproofing.

4/10 Poor

daniel

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
there was not good value for the money spent room rate should be more in the line of 89.00 per night not the 159.00 we paid. the pool was closed
Stayed 1 night in Aug 2021
Response from Skyways Motel on 2 Sept 2021
Hello Daniel. We are sorry you feel this way. We have published on our all online portals including website that our pool will remain closed for the season due to COVID. Take care. Thanks.

2/10 Terrible

Teresa etc

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
motel
the motel was nice and clean..and pretty spacious..beds were very comfy ..motel right off the highway so great for getting to/from highway..would stay here again
Stayed 1 night in Aug 2021
Response from Skyways Motel on 22 Aug 2021
Thank You

6/10 Okay

GARY

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Volodymyr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Skyways Motel on 1 Aug 2021
Thank you.

8/10 Good

patsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Skyways Motel on 7 Mar 2021
Thanks for your support during COVID. Appreciate your business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Skyways Motel on 7 Oct 2020
Thanks for your business.

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020
Response from Skyways Motel on 2 Oct 2020
Thanks for your business and feedback.

2/10 Terrible

Mel, Ottawa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2020
Response from Skyways Motel on 9 Sept 2020
Dear Guest. We appreciate you sharing feedback via Expedia rating system. Based on our conversation with you, it our understanding that mostly this is reflection of your experience due to the guest next door. We provided you with goodwill credit on spot when you shared concerns during check-out. While it would be great to receive more considerate rating, we respect your right to do. Thanks.

8/10 Good

Denis

Liked: Cleanliness, staff & service, room comfort
rip North to Killarney
For the costs it was what we expected and was well positioned for what we wanted to do.
Stayed 2 nights in Aug 2020
Response from Skyways Motel on 18 Aug 2020
Thanks for your business.

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Keep in mind that this review is written during the COVID measures. Service was limited. Friendly staff. Room are old but functional. The killer thing is internet. Speed is less then 1mbps. So on my ipad and Iphone internet wad unusable and limited internet on my macbook. Unfortunately for this reason not return to this hotel in the future. Unfortunate because motel is walking distance to the airport.
Stayed 7 nights in Aug 2020
Response from Skyways Motel on 11 Aug 2020
Thanks for sharing your thoughts. Please note that due to geographical limitation, internet infrastructure is not optimum. We do have the best plan that's offered by service provider. Our guest are able to stream without any issues. That said, we sincerely apologize if you continued to experience issues regarding internet. Appreciate your business, especially during difficult time of COVID.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
The hotel is right on Hwy 11 besides the gas station. The room are basic but clean , The A/C does work but is an old beat up unit so is noisy. I kept it off.
Stayed 1 night in Aug 2020
Response from Skyways Motel on 9 Aug 2020
Thanks for sharing your feedback.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good, comfortable and quiet
Stayed 3 nights in Jul 2020
Response from Skyways Motel on 9 Aug 2020
Thanks for supporting our business during difficult times.

10/10 Excellent

Verified traveller

The owners were very nice and helpful! Which made a big difference. However, my feedback is as follows: I think it is too pricy for the motel state. It is very outdated and you could tell the rooms are not frequently checked up on. Our room was clean, but at the same time we did notice that the room was probably vacant for some time, and therefore, it was most likley cleaned weeks before we arrived, and not the day before or day of. I think this was would have made the cost reasonable. Also, upgrading the motel would give it a better feel as it has potential to be better. We picked this place based on the reviews, and think it should live up to it.
Stayed 1 night in Jul 2020
Response from Skyways Motel on 16 Jul 2020
Thank you for sharing your honest opinion. Due to COVID situation, we tend to keep room vacant for few days before we allot them. However, we will review this keeping your feedback and safety of our guests in mind. We appreciate your business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2020
Response from hem on 10 Mar 2020
Thanks for your support.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great staff easy check in and out
Stayed 1 night in Feb 2020
Response from hem on 3 Mar 2020
Thanks for your support.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from hem on 18 Feb 2020
Thanks for your support.

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019
Response from hem on 15 Oct 2019
Thanks for your support.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family stay recommended for all fiends calm and neat and clean
Stayed 2 nights in Oct 2019
Response from hem on 14 Oct 2019
Thanks for your support.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from hem on 11 Oct 2019
Thanks for your support.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from hem on 8 Oct 2019
Thanks for your support.

10/10 Excellent

buzz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and affordable
Very clean. Perfect affordable accommodation. Good wifi. Comfortable beds.
Stayed 1 night in Sep 2019
Response from hem on 3 Oct 2019
Thanks for your support.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
A little dated but the state of cleanliness was excellent.. from checking in to checking out the desk staff went beyond to be helpful to my daughter and myself ,very friendly We also ate at their establishment the waitress was very friendly and attentive ,polite it made our special stay over pleasant
Stayed 1 night in Sep 2019
Response from hem on 1 Oct 2019
Thanks for your support.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019
Response from hem on 28 Sept 2019
Thanks for your support.

2/10 Terrible

Melvyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from hem on 3 Sept 2019
I think I charge for pet that's what writing negative review. Pets are allowed and for that you have to pay, nothing is free. Thanks for support.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Dated but clean, only thing I suggest is to stop using the air freshener plug in, couldn’t breath, but then we found what was causing it Also to add more toiletries to the rooms
Stayed 2 nights in Aug 2019
Response from hem on 3 Sept 2019
Thanks for suggestion. Thanks for your support.

6/10 Okay

Richard

Stayed 1 night in Aug 2019

6/10 Okay

Janine

Stayed 1 night in Aug 2019

6/10 Okay

Barbara

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
No water for a shower in the morning, less than a trickle. Room smelled. Bathroom window was so dirty I couldn't see through it. All for $180/night taxes in.
Stayed 1 night in Aug 2019
Response from hem on 12 Aug 2019
Your comment is not acceptable but sorry for inconvenience.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from hem on 12 Aug 2019
Thanks for your support.

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Property conditions & facilities
All the walls sre cracked or damaged with wallpaper bubbling
Stayed 1 night in Aug 2019
Response from hem on 9 Aug 2019
We check our room and everything is good. Nothing wrong. Thanks for your support.

6/10 Okay

line

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Rooms are old, no ice machine... comfortable but wouldn’t be the place were you’d want to stay inside the room all day.
Stayed 2 nights in Jul 2019
Response from hem on 6 Aug 2019
Small ice machine is available in office. Thanks for your support.

8/10 Good

LORI

Liked: Staff & service
Ok for quick stay.
Impromptu stay. Pool was great. Room adequate. Only issue was upon arrival I had to clean up a bunch of broken glass from the doorway. Appears someone smashed the lower pane of glass in the screen door. Though the room was nonsmoking, it did still have a smokey odor.
Stayed 1 night in Aug 2019
Response from hem on 6 Aug 2019
Thanks for your support. Regarding glass we spoke to our house keeping guys to check properly in future. Sorry for inconvenience.

8/10 Good

Sandra, Smiths Falls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive Price for a Good Basic Room
Very clean and fresh smelling room. Despite being near an airport, it was surprisingly quiet. I don't think we heard a single plane. We stayed for two days and housekeeping did a great job of cleaning our room while we were out. Overall, a good place to stay. I did feel that the $160/ night cost was way too expensive for this motel and the area it's located in. There was nothing offered to justify that high of a price. It was a basic room with fridge and microwave. No coffee or breakfast included.
Stayed 2 nights in Jul 2019
Response from hem on 4 Aug 2019
Thanks for your support.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from hem on 4 Aug 2019
Thanks for your support.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Not a bad location. Still close enough to everything.
Stayed 1 night in Jul 2019
Response from hem on 31 Jul 2019
Thanks for your support.

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019
Response from hem on 31 Jul 2019
Thanks for support.

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019
Response from hem on 24 Jul 2019
thanks.

8/10 Good

M*

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was very nice and accommodating. Facilities are in good condition. Beware if you're planning on using the outdoor pool, however. For some unfathomable reason, it's only open from 3PM - 9PM.
Stayed 1 night in Jul 2019
Response from hem on 19 Jul 2019
Thanks for your support.

4/10 Poor

Kayla

Liked: Cleanliness
Disliked: Staff & service
Find a different $100 motel
Got charged extra for my daughter. Would not have booked this place If I knew it was extra per person upon check in. Not like we receiving any free breakfast. Felt like the hotel owing was watching us, waiting to see what else he could charge for.
Stayed 1 night in Jul 2019
Response from hem on 19 Jul 2019
Your daughter was above 5 years ( 10 year ) and charged for extra person with your permission. You were total 2 Adults + 3 kids. Sorry for inconvenience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from hem on 24 Jul 2019
Thanks.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Proximity to Santa's Village is great. Didnt use the pool - the hours are from 3:00-9:30, kind of late opening. No hot water to shower with. Ive stayed in much nicer places at this same price point.
Stayed 1 night in Jul 2019
Response from hem on 9 Jul 2019
Thanks.

8/10 Good

Nicole, Ontario

Travelled with partner
Liked: Cleanliness, staff & service
Easy access off Hwy 11, outdoor pool area clean, rooms are old but clean
Stayed 1 night in Jul 2019
Response from hem on 9 Jul 2019
Thanks for your support.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean, a little outdated. There was not water pressure for a shower in the morning.
Stayed 1 night in Jul 2019
Response from hem on 8 Jul 2019
Thanks.

8/10 Good

Jean, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it being accessible, slightly recessed from the highway, next to a gas station with convenience store and restaurant. It presents as simple but well maintained.
Stayed 1 night in Jul 2019
Response from hem on 8 Jul 2019
Thanks for your support.

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Grear loction, price was good and the bed was comfy
Stayed 1 night in Feb 2019
Response from hem on 13 Feb 2019
Thanks for your support.