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Reviews of Pinedale Inn

2 out of 5
Pinedale Inn
200 Pinedale Ln, Gravenhurst, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 339 out of 667 reviews" "
Rating 8 - Good. 249 out of 667 reviews" "
Rating 6 - Okay. 44 out of 667 reviews" "
Rating 4 - Poor. 17 out of 667 reviews" "
Rating 2 - Terrible. 18 out of 667 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bharti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay, place was so good, clean and spacious. All facilities were great. Staff was friendly. Definitely recommended.
Stayed 1 night in May 2024
Response from Pinedale Inn on 27 May 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Ann

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Emily

Room was fine. Bit of a weird fishy smell. Clean sheets and towels. Good for a cheap quick stay in the area, but maybe not so much for a romantic getaway.
Stayed 2 nights in May 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of lake
Stayed 1 night in May 2024
Response from Pinedale Inn on 25 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, if you like kayaking, that’s perfect
Stayed 1 night in May 2024
Response from Pinedale Inn on 25 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

8/10 Good

Jiaying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Pinedale Inn on 25 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Pinedale Inn on 24 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent access to lake and view. Very polite and helpful. Owner a little grumpy though
Stayed 2 nights in May 2024
Response from Pinedale Inn on 23 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice. And the place is so peaceful and relaxing.
Stayed 1 night in May 2024
Response from Pinedale Inn on 20 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

8/10 Good

Sivarajah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that there were free Tesla chargers onsite!!
Stayed 1 night in May 2024
Response from Pinedale Inn on 20 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

8/10 Good

Wendy

Liked: Staff & service
Solid budget accommodations.
Stayed 2 nights in May 2024
Response from Pinedale Inn on 10 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Pinedale Inn on 8 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Neha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best day till date. What a beautiful property and best rooms. Super clean. Felt like home. Only thing I would say if they just make a proper firepit area to make campfire more easy then it would be the best. My kids simply loved each and every bit of the stay. Would definitely go back for sure. Highly recommended.
Stayed 2 nights in May 2024
Response from Pinedale Inn on 6 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Jm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Pinedale Inn on 6 May 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

4/10 Poor

Aniket

Disliked: Cleanliness, property conditions & facilities
Kitchen was very small and very few dishes were in the kitchen. Dinning tablet was very small for 5 people and shower/bathroom was the worst. The water was barely coming from shower to take a bath and majority of my members Did not take shower due to slow water.
Stayed 2 nights in Apr 2024
Response from Pinedale Inn on 25 May 2024
Hello Ms. Aniklet,The exact photos of the room are posted on our website as a reference on what to expect before booking. Also, the night before you checked in, you called, and I specifically mentioned everything that is included in the room that you have booked. I have suggested if you would like to booked a much bigger room but you declined. Regarding the shower, we apologize for the slow water. We encourage our guests to let the office know if they have any concerns during the stay so that we can fix it right away, but in this case, we were not informed about the situation. Again, we apologize and have a good day

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the beautiful view of Gull lake from my balcony! Bed was comfortable, washroom was a little small but very clean. Quiet for the most part, until people above me started walking around and then you could here them. That's the only downfall. No restaurant on site. But many within a couple minutes drive. I would highly recommend this great hidden gem to anyone going to the Muskoka area.
Stayed 2 nights in Apr 2024
Response from Pinedale Inn on 25 May 2024
Thank you for your review, Ellen. We apologize for what you have experienced. Rest assured that we are working on improving the motel to ensure every guest's comfort. We hope to see you again.

10/10 Excellent

Debi

Travelled with family
Love this place. Good view clean and comfortable
Stayed 1 night in Apr 2024
Response from Pinedale Inn on 28 Apr 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Very private and nice property.
Stayed 1 night in Apr 2024
Response from Pinedale Inn on 30 Apr 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old school property. Rooms have an amazing balcony view of the lake. Wonderful white pines all over the grounds. Rooms, cozy, clean, comfortable. Sheets and towels sparkling white and soft. Only issue was the balcony door did not lock. The deadbolt would not engage.
Stayed 1 night in Apr 2024
Response from Pinedale Inn on 25 Apr 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were very friendly. The only issue was we were in a ground level room and the people above us were loud and heavy on their feet which made the windows in our room rattle loudly until they finally went to bed around midnight. We would have liked a kettle in our room, there was a coffee maker but as tea drinkers, we used a cooking pot to boil water. Generally a nice place to stay for the night.
Stayed 1 night in Apr 2024
Response from Pinedale Inn on 22 Apr 2024
Thank you for staying with us, and we appreciate your review! Rest assured that we will address the concerns that you mentioned. See you soon :)

8/10 Good

Natalie

Business traveller, Travelled with partner
The property is clean and well located. Travelling for work it is essential in managing costs to have a kitchenette. And this place does have one, however, it is not easy to prepare food in and the knives are all dull. I wish they simplified it and just had a small under counter fridge a cooktop with a newer microwave. The oven blocks access to the counter making meal prep difficult and the microwave is hard to use and access.
Stayed 2 nights in Apr 2024
Response from Pinedale Inn on 14 Apr 2024
Thank you for pointing it out so well. I will be sure to think about it carefully.

8/10 Good

Arlene

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Pinedale Inn on 9 Apr 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but comfortable units and very quiet.
Stayed 2 nights in Apr 2024
Response from Pinedale Inn on 4 Apr 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Kartik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view and well maintained.
Stayed 1 night in Mar 2024
Response from Pinedale Inn on 31 Mar 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

8/10 Good

Shannon

Stayed 1 night in Mar 2024
Response from Pinedale Inn on 21 Apr 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Pinedale Inn on 18 Mar 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We enjoyed the pool every evening. The playground and yard area was nice as well. We saved a lot of money using the kitchenette to eat in. There is also a bbq area.
Response from Pinedale Inn on 17 Mar 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities
Provided everything I needed clean safe quiet reasonably priced. Right on the water. Would be nice I. Summer
Stayed 1 night in Mar 2024
Response from Pinedale Inn on 17 Mar 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

8/10 Good

Justin

Liked: Property conditions & facilities
Beautiful location, cozy but well equipped room. We were told that we could not check in after 9pm on a Friday night, which was very inconvenient and meant we had to cancel plans with friends out of town. Owner was friendly but not very accommodating. Otherwise, no complaints. Price is fair.
Stayed 1 night in Mar 2024
Response from Pinedale Inn on 2 Mar 2024
Thank you for your positive review. We appreciate it. As for your check-in time concern, we have posted on our websites our check-in time, and we apologize if we cannot cater your request, as we do not have a 24hrs staff working. I hope you understand. Thank you

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Super staff! Excellent facility! Beautiful view of the lake, 3 minutes from anything.
Stayed 1 night in Feb 2024
Response from Pinedale Inn on 25 Feb 2024
Thank you so much for your positive feedback, we hope to see you again :)

8/10 Good

Brian

Stayed 2 nights in Feb 2024
Response from Pinedale Inn on 26 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While an older facility, very well maintained and clean.
Stayed 3 nights in Feb 2024
Response from Pinedale Inn on 24 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Pinedale Inn on 25 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and response from the management
Stayed 1 night in Feb 2024
Response from Pinedale Inn on 23 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Harshil

Liked: Cleanliness, staff & service, property conditions & facilities
I like the scenic views of the frozen lakes from the balcony and big window.
Stayed 1 night in Feb 2024
Response from Pinedale Inn on 21 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Jayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful here. The view of the lake is lovely, the WiFi works, and it's very quiet. Perfect for what I need.
Stayed 1 night in Feb 2024
Response from Pinedale Inn on 21 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Pinedale Inn on 22 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Krystyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a long weekend stay, it was very clean, convenient and priced right.
Stayed 3 nights in Feb 2024
Response from Pinedale Inn on 19 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake!
Stayed 1 night in Feb 2024
Response from Pinedale Inn on 19 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Louise

Stayed 1 night in Feb 2024
Response from Pinedale Inn on 18 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

8/10 Good

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it was in walking distance to the park, stores and hiking trail. we enjoyed our stay. thank you. can't wait to come back.
Stayed 3 nights in Feb 2024
Response from Pinedale Inn on 16 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable weekend away. We will definitely be back in the warmer weather 😎
Stayed 2 nights in Feb 2024
Response from Pinedale Inn on 12 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Teresa

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Pinedale Inn on 11 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Pinedale Inn on 9 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon

10/10 Excellent

Chun-tse

Travelled with family
I’ll come here again absolutely.
Stayed 1 night in Feb 2024
Response from Pinedale Inn on 4 Feb 2024
Thank you for staying with us, and we appreciate your review! See you soon

8/10 Good

Anatoly

Stayed 2 nights in Jan 2024
Response from Pinedale Inn on 31 Mar 2024
Thank you for staying with us, and we appreciate your review! See you soon :)

10/10 Excellent

Moe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Nice and quiet. Very clean. Will be back for sure.
Stayed 1 night in Jan 2024
Response from Pinedale Inn on 27 Jan 2024
Thank you for staying with us, and we appreciate your review! See you soon

10/10 Excellent

Natalie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are basic, very clean, nice view of the lake. Overall a great value.
Stayed 1 night in Jan 2024
Response from Pinedale Inn on 21 Jan 2024
Thank you for staying with us, and we appreciate your review! See you soon

10/10 Excellent

Lori Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful and very quiet. Has an amazing home feel would recommend this hidden gem to anyone interested and it really affordable
Stayed 2 nights in Jan 2024
Response from Pinedale Inn on 15 Jan 2024
Thank you for staying with us, and we appreciate your review! See you soon

10/10 Excellent

Natalie

Stayed 1 night in Jan 2024
Response from Pinedale Inn on 14 Jan 2024
Thank you for staying with us, and we appreciate your review! See you soon