Seasonal outdoor pool, free pool cabanas, pool loungers

Reviews of Muskoka Bay Resort

3.5 out of 5
Muskoka Bay Resort
1217 N Muldrew Lake Rd, Gravenhurst, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 183 reviews" "
Rating 8 - Good. 35 out of 183 reviews" "
Rating 6 - Okay. 20 out of 183 reviews" "
Rating 4 - Poor. 11 out of 183 reviews" "
Rating 2 - Terrible. 10 out of 183 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Constanta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet, very clean property… check in was a breeze… the staff very pleasant and helpful.
Stayed 2 nights in Apr 2024
Response from Matthew Mackenzie - General Manager on 27 Apr 2024
Thank you so much for staying with us at Muskoka Bay Resort. We have countless passionate hospitality and golf professionals at our resort who will be thrilled to hear your experience was flawless. We truly look forward to hosting you again soon and often. Sincerely, Matt

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay, my room was the side with the view of the golf course. Would stay here again for sure
Stayed 2 nights in Apr 2024
Response from Matthew Mackenzie - General Manager on 17 Apr 2024
Thank you for staying with at Muskoka Bay Resort as we greatly appreciate your business. As a year-round resort we strive to deliver exceptional service, crafted culinary experiences and accommodations that exceed our guests’ expectations based on their personal travel needs. It was a pleasure to read your kind review and know that feedback like yours makes me and our teams day. Please contact us prior to your next stay so we can ensure every detail is perfect. Yours in hospitality, Matt

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matthew Mackenzie - General Manager on 27 Mar 2024
Thank you so much for dining with us at Muskoka Bay Resort. We have many wonderful and passionate hospitality professionals at Muskoka Bay Resort and your kind words will absolutely make the team’s day! Please visit us again soon and we look forward to sharing many more of our resort experiences with you. Sincerely, Matt

10/10 Excellent

Ansh

Stayed 1 night in Mar 2024
Response from Matthew Mackenzie - General Manager on 24 Mar 2024
Thank you for your kind and wonderful review of Muskoka Bay Resort and we are grateful for your business and support. We are proud of our amazing team, and I can assure you that your kind words will be meaningful to everyone here. We have an exciting season ahead with golf opening soon and monthly programming designed to enhance the Muskoka experience for our guests. Please contact us anytime we can be of service to you in the future. Yours in hospitality, Matthew

10/10 Excellent

Sherry

Stayed 1 night in Feb 2024
Response from Matthew Mackenzie - General Manager on 22 Mar 2024
Thank you for your kind and wonderful review of Muskoka Bay Resort and we are grateful for your business and support. We are proud of our amazing team, and I can assure you that your kind words will be meaningful to everyone here. We are anticipating an early golf course opening this season and we are hopeful we will be able to host you again soon. Please contact us anytime we can be of service to you in the future. Sincerely, Matthew

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time we stayed at Muskoka bay resort. We liked the fact that the 2 bedroom suite we stayed in was more like an apartment then a hotel room and had a full kitchen, washer and dryer, dishwasher , very spacious, very clean and was cozy and relaxing. We will definitely stay there again and we have recommended Muskoka bay resort to our friends and family.
Stayed 2 nights in Feb 2024
Response from Matthew Mackenzie - General Manager on 19 Feb 2024
Thank you for staying with us once again at Muskoka Bay Resort as we deeply appreciate your business and wonderful review. We are so pleased that our two bedroom apartment inspired suite was an ideal fit for your recent stay. Our property offers such a diverse accommodation portfolio with apartment style, lofts and luxury villas which we would love to introduce you to during your next visit to Gravenhurst. We continually strive to develop fun and seasonally engaging activities complimented by exceptional cuisine to enhance the Muskoka Bay guest experience which we look forward to sharing with you often. Please contact us anytime we can be of service to you. Sincerely, Matthew

8/10 Good

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 1 night in Feb 2024
Response from Matthew Mackenzie - General Manager on 8 Feb 2024
Thank you so much for staying with us at Muskoka Bay Resort and sharing your kind review. We strive to deliver exceptional and personalized stay experiences for our guests all year. Since we offer diverse luxury accommodations suited for all types of travelers, Chef crafted dining and activities year round I believe we can make your next stay perfect. Please contact us anytime we can be of service to you. Yours in hospitality, Matt

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and we will definitely go again. The only thing is you had to leave the hotel to get to the restaurant and all of the other things that are available there.
Stayed 2 nights in Jan 2024
Response from Matthew Mackenzie - General Manager on 18 Jan 2024
Thank you so much for your kind comments and for staying with us. We are also pleased to hear that you were able to enjoy the many on-site activities we host in the winter. This week our outdoor sauna, cross country ski ing and snow shoe trails will be opening and our Muskoka Bay outdoor ice rink will be guest ready soon. Please visit again soon. Sincerely,

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Matthew Mackenzie - General Manager on 18 Jan 2024
Thank you so much for staying with us at Muskoka Bay Resort as we greatly appreciate your business. We are so pleased that your stay was flawless and we look forward to hosting you again soon and often! Yours in hospitality

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Super clean, modern, well stocked
Stayed 2 nights in Jan 2024
Response from Matthew Mackenzie - General Manager on 18 Jan 2024
Thank you so much for staying with us at Muskoka Bay Resort. We are working very hard to make guests aware of all the wonderful experiences that we offer in the fall and winter so your feed back and support greatly appreciated. Sincerely,

10/10 Excellent

Shreyans

Stayed 1 night in Dec 2023
Response from Matthew Mackenzie - General Manager on 19 Jan 2024
Thank you for staying with us at Muskoka Bay Resort as we greatly support your business and support. Your review is very kind and I look forward to sharing it with our teams. Please contact us anytime we can be of service to you when planning your next stay. Sincerely,

6/10 Okay

Jordan

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Matthew Mackenzie - General Manager on 19 Jan 2024
Thank you for staying with us at Muskoka Bay Resort and sharing your feedback. We strive to deliver exceptional service and experiences for our guests and we would welcome any opportunity to improve your review score to a 5. Please feel free to contact me at anytime so I can discover how we can exceed your expectations during your next stay. Sincerely,

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2023
Response from Matthew Mackenzie - General Manager on 19 Jan 2024
Thank you so much for your wonderful review. We greatly appreciate your business and we are so pleased you were able to enjoy Muskoka Bay Resort in our winter season. We look forward to hosting you soon and often and please contact us anytime we can be of service to you. Yours in hospitality,

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really lovely place with an amazing room. Loved the high ceilings, the little kitchen, the balcony and the beautiful forest view.
Stayed 1 night in Dec 2023
Response from Matthew Mackenzie - General Manager on 19 Jan 2024
We are grateful for your review and for the opportunity to host you once again. Please know that your feedback is very meaningful to the Muskoka Bay Resort family and we look forward to welcoming you back the next time your adventures bring you back to Gravenhurst. Please contact us anytime we can assist with your booking arrangements. Sincerely,

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

jaspal

Stayed 1 night in Nov 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting was picturesque and peaceful. The rooms were well appointed, and the restaurant at the resort was spectacular.
Stayed 1 night in Nov 2023

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 bedroom top floor unit and property with an amazing golf course view.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay except for check out
So much of my stay was great: the bed was comfortable (and I'm picky), my unit had its own thermostat, there was a full kitchen with a dishwasher in a drawer, full-size fridge with freezer, microwave, stove, oven, Nespresso machine, kettle. Extra Nespresso pods were available from the front desk. There's also in-suite laundry, but I didn't use it. A couple of minor details: 1) there's a cupboard over the kitchen sink so my hubby had to be careful not to bop his head when hand washing dishes. 2) the shower / bathtub has fully tiled walls and no grab bars, so be careful as the bathtub can be slippery. 3) there's not a lot of soft surfaces in the living/dining area of the suite so it can be a bit echo-y. 4) there's a strong smell in the hallway - I think from carpet glue. I would have given a 5 star review, but I took a star off for my experience on the day of checkout. Check out is by 11 am, but housekeeping started knocking on the door at 10 am. Then maintenance came to wash the balcony glass - they thought we had already checked out. By 1030 am, our key cards were deactivated - good thing I stayed in our suite with our luggage while hubby went to get the luggage cart. By the way, they only have one luggage cart which was in use by someone else. All of this left a bad taste in my mouth, in what was otherwise a fantastic stay.
Stayed 2 nights in Oct 2023

6/10 Okay

robert

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms rough condition
Stayed 1 night in Oct 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was beautiful and well laid out. The property is very well kept and scenic.
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not worth it.
It was definitely not worth $438/night for studio. I should’ve booked airbnb with the same price. The bed was not Queen, it was double! Low water pressure on shower. The washroom fan was not working. Sound proof was week, we could hear everything from hall away, and upstair.. The place was clean though.. The heating system was also not perfectly working. Smelled burning. I don’t think it was worth more than $200/night. Not a good value.
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
The Muskoka Resort Hotel is a pretty new build on an existing development. The room was pretty expensive (about $400) and the room was new and clean. I did thing there were some issues. 1. The coffee station in the room (which had a kitchenette) had no creamer options. When I called down to front desk they were unable to provide any. This was mildly annoying. 2. The HVAC system seemed loud. Much louder than other hotels I have stayed in. 3. The main hallways must have just been carpetted. There was a very stong smell (glue I think) associated with that. I feel it was just a bit overpriced but this was a long weekend and a last minute booking.
Stayed 1 night in Oct 2023

2/10 Terrible

Christian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Condescending staff with an attitude.
Stayed 1 night in Oct 2023

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room finishes and workmanship was very poor. Uncomfortable mattress and pillows and low quality linens. We ate Dinner and Breakfast at the restaurant in the clubhouse. Breakfast was good, dinner was pretty bad. The views and pool area were nice. Golf course looked nice, but we don't golf. Definitely won't return.

10/10 Excellent

Senay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Martine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, good place ic you’re a golfer
Stayed 2 nights in Sep 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Amenities
All staff were friendly and helpful
Stayed 2 nights in Sep 2023

2/10 Terrible

JASON SPENCER, Edmonton

Travelled with partner
Disliked: Cleanliness, amenities
This was a beautiful setting, but horrible stay. We had to start by cleaning the remaining items out of the kitchen from a previous guest...no problem. Then we had a power outage on one of the hottest days of the summer and couldn't stay in the room. Fine...we go to the restaurant, but can't eat because they had kitchen problems. Even having a simple glass of wine and leaving, we had to go searching for someone to pay. This isn't what I expected after paying over $600/night. Simply unacceptable.

10/10 Excellent

Biswajit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here..
Stayed 3 nights in Sep 2023

2/10 Terrible

Shahrzad

Stayed 2 nights in Jul 2023

4/10 Poor

Carolann Angela, Markham

Disliked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
August Stay
Very nice property. Room was to have a queen bed but it only had a double. Service at the front desk was amazing. Cliffside restaurant was very slow. Food and drinks took forever to arrive after being ordered and it was not very busy. Pizza was burnt
Stayed 1 night in Aug 2023

10/10 Excellent

Adele

Stayed 2 nights in Aug 2023

10/10 Excellent

Hugh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating. Had a problem with our golf booking and Derek in the proshop resolved the issues. Any issues in our accommodations were immediately looked after by the hotel staff. The restaurant is outstanding and the fire pit poolside was a blast. Fireballs and smores all around!!!!
Stayed 3 nights in Aug 2023

8/10 Good

Eleni

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Marc McCreary - Front Desk Supervisor on 12 Aug 2023
Thank you kindly for taking the time to leave us with your review, Eleni. I am happy to see you enjoyed your time at Muskoka Bay Resort. Please let us know ahead of your next reservation how we could turn that 4/5 to 5/5! Your feedback would be greatly appreciated as we continue to develop our operations.

10/10 Excellent

Deborah, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodations, staff wonderful
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Couple mid-week getaway
We stayed at Muskoka Bay Resort for 4 nights. There are good and bad points : . Friendly staff, efficient check in and check out, premise is overall clean. . Balcony view on 18 hole is beautiful. Unfortunately, the balcony glass is filthy, so it is hard to see through the dirt to the golf course when lying down on the lawn chair. The huge AC output is blasting right at our ears when we sit in the balcony. So we have to turn off the AC each time when we want to enjoy the sunset in our balcony. . Resort provided kitchen supplies, but very limited. The frying pan is only a sad looking flat griddle. Even though the website says they provide spices, but there is none provided. So, make sure you bring your salt & pepper when you go there. . Facilities are not in the same building, it is a bit of a hike to the gym and swimming pool, quite inconvenient.
Stayed 4 nights in Jul 2023
Response from Marc McCreary - Front Desk Supervisor on 12 Aug 2023
Thank you kindly for you taking the time to leave us with your review! Your diligent feedback will be shared through the correct channels to ensure that the necessary measures are taken to enhance our operations. We hope to have the chance to host you once again in the near future.

8/10 Good

Brett

Stayed 2 nights in Jul 2023

10/10 Excellent

Mena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was an overall pleasurable experience
Stayed 5 nights in Jul 2023
Response from Marc McCreary - Front Desk Supervisor on 31 Jul 2023
Mena, Thank you kindly for taking the time to leave your review. It is greatly appreciated. I am thrilled to hear that you had a great experience overall! Be sure to keep up to date with Muskoka Bay Resort as we have a lot of exciting development on the horizon. We hope to have the opportunity to host you again soon.

2/10 Terrible

Jeong

Disliked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a 2 bedroom suite that was spacious, clean and modern. Our room was really quiet and we had a nice outdoor space. I would definitely return to this resort! Great pool, food and service.
Stayed 2 nights in Jul 2023
Response from Marc M - Front Desk Supervisor on 24 Jul 2023
Dear Heather, Thank you kindly for taking the time to leave us with your review. I am happy to hear that you enjoyed your time at Muskoka Bay resort & that the accommodations were up to you expectations. We look forward to hosting you again soon! Be sure to stay updated with our socials as we have a lot of exciting development to come.

10/10 Excellent

JOSEPH SELVAKUMAR, PRINCETON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing trip and a fantastic family time. We had a fantastic golfing experience around the resort. Beautiful and easily accessible range. Peace, comfort, serenity, and security in one package. Staff is friendly and helpful. Cleaning employees are friendly and provide excellent service. A fully equipped kitchen allows you to cook whatever you want. We had a great time and want to return with our families.
Stayed 2 nights in Jul 2023
Response from Marc McCreary - Front Desk Supervisor on 20 Jul 2023
Joseph, Thank you kindly for taking the time to leave us with your review! I am happy to hear that you were able to soak in the beauty of our property. It's not everyday that you get to experience a championship golf course, phenomenal service and luxury accommodations all in one elegantly designed resort. Our team looks forward to being able to host your families for many more getaways in the future. Be sure to keep up to date with our socials as we have a lot of exciting developments to come.

10/10 Excellent

spam

Liked: Cleanliness, staff & service, property conditions & facilities
Great golf course. Penthouse suite was large and well designed.
Stayed 2 nights in Jul 2023
Response from Marc McCreary - Front Desk Supervisor on 20 Jul 2023
Thank you kindly for leaving us with your review! I am thrilled to see that you enjoyed your room layout and our championship golf course. We hope to have the opportunity to host you again soon!

10/10 Excellent

Danielle, London

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The loft we rented was nice, however is getting a little ‘tired’ and could use some updates. ( water damage to floors due to leaking fridge and shower). Kitchen wasn’t well stocked if you’re looking to cook your own meals. We had a two bedroom which was great however offers very little privacy between rooms. Very open concept. Not a big deal if you aren’t needing privacy from other bedroom…. But would be awkward if you didn’t want everyone in the loft able to see you change, etc. open concept does however offer lots of beautiful natural light, etc. the restaurant offers taco Tuesday. Do yourself a favor and do not order the tacos. Not their specialty. Everything else in the menu was delicious. Pool is excellent.
Stayed 3 nights in Jul 2023
Response from Marc McCreary - Front Desk Supervisor on 15 Jul 2023
Danielle, Thank you kindly for leaving us with such a diligent review. Your feedback is crucial in enhancing our operations as we continue to grow. I am happy to hear that, overall, you enjoyed your time here at Muskoka Bay Resort. Keep us on your radar as we have a lot of exciting developments! We hope to have the opportunity to host you again soon.

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Resort is located in a nice neighborhood. Free shuttle was provided to us to town and local restaurants. The resort and the room were neat and clean. Our room was size of a decent one bedroom condo with a kitchen and full set of utensils.
Stayed 2 nights in Jul 2023
Response from Marc McCreary - Front Desk Supervisor on 12 Jul 2023
Ali, Thank you kindly for taking the time to leave your review and for choosing Muskoka Bay for your accommodations. I am happy to hear that you enjoyed your time at Muskoka Bay Resort & hope to have the opportunity to host you again in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a new hotel, very crisp and clean in all aspects. Beds were comfy, rooms spotless, premises were beautiful. Very nice views. Club house was beautiful, food and wine list is excellent and reasonable. Staff all around were very professional and friendly! Only a very minor thing: no convenice items were available like snacks or soft drinks or anything like that to purchase at the front desk. No coffee station or water or anything either. As I said, minor; if that is not important to you, this is a very nice place to stay!
Stayed 2 nights in Jul 2023
Response from Marc McCreary - Front Desk Supervisor on 12 Jul 2023
Thank you kindly for leaving us with your thoughtful review. Your feedback is crucial in enhancing our operations & I thank you for sharing. We pride ourselves in providing excellent service to all resort guests and it is great to hear that you had a great experience interacting with our Staff. Please be sure to keep up to date with the Resort as we have lots of exciting developments to come.

10/10 Excellent

Donnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great poolside family vaca.
Service was fantastic. Food is really good. Pool server Becca was a treat!
Stayed 3 nights in Jul 2023
Response from Marc McCreary - Front Desk Supervisor on 12 Jul 2023
Thank you for leaving us with your review, Donnie. We appreciate you taking the time to do so and as well as adding a beautiful photo from the infinity pool. It is great to hear that you enjoyed our clubhouse offerings & I hope to have the opportunity to host you again at Muskoka Bay Resort in the near future.

10/10 Excellent

Leila

Liked: Staff & service, property conditions & facilities
This is a nice resort, very kid friendly, the villas are very clean and new.
Stayed 2 nights in Jul 2023
Response from Marc McCreary - Front Desk Supervisor on 12 Jul 2023
Dear Leila, Thank you kindly for taking the time to leave us with your review. I am thrilled to hear that you enjoyed your time at Muskoka Bay Resort. Be sure to keep up to date with the Resort as we have some exciting developments on the horizon.