Best Luxury Hotels in Granville

"Our experience on April 15 was absolutely traumatizing. This hotel is "absolutely disgusting" and profoundly "unhygienic." The moment we walked in, we were hit with a nauseating, thick smell of mildew and decay that made it hard to breathe. The safety issues were even more alarming. Our room door looked like it had been beaten down—the frame was splintered and the lock was compromised. It felt incredibly "dangerous" and completely insecure. Inside, the room was "gross" beyond belief: stained surfaces, layers of grime, and visible mold. We didn’t even put our bags down; we left immediately. Crucially, we cancelled our booking at the front desk that same day (April 15) because the conditions were uninhabitable. However, the staff failed to actually process the cancellation and kept our money. This is dishonest and predatory. We are expecting a full refund immediately. No guest should ever be charged for being offered a broken, filthy, and dangerous room. This establishment is a health hazard and a security risk. Do yourself a favor and book literally anywhere else."

"Clean and very nice"

"Absolutely spotless room and first-rate service."

"The building inside especially beautiful! Our room was gorgeous and the staff friendly and helpful 100%!! The breakfast was unbelievable! Absolutely A+++! Clean, stocked and fresh and hot! Omelets out of this world! I wanted to live there! Thank you thank you thank you!!"

"The most the did was drop off 1 box of tissues. Not once over a 4 day stay did they refill, replace or clean anything. No breakfast. Room key didnt work half the time. Carpets were the grossest i have ever seen in my life. "

"AC took hours to cool down the ro"

"Yes"