Hotel Spa di Grantham

"Staff were great, friendly and helpful. Room was lovely. Unfortunately the pool / spa area is grubby. From a long time of not being cleaned properly. The rest of the hotel was kept nice and clean."

"The steps were very steep and when we enquired about the lift we’re told it was “broke”. We had to constantly go up and down these steps several times each day which was tedious. The room was very dark and dim even with all of the lights on. The sealant to the shower partition was peeling off. Despite the room being called Lake View King there was no lake view. When booking we upgraded to this room for the view so fully expected to have a view of the lake. The bath was dirty so despite bringing...

"The hotel needs some renovation work carrying out"

"Corridors were dirty, stairs to rooms go through staff areas & were very smelly, rooms are small, bathroom could be cleaner. Too expensive for the quality. However, the staff were lovely"

"No aircon is a real downside and didn't realise that when booking. Despite fan in room, the heat and mositure was oppressive"