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Reviews of Relaxia Los Girasoles

3 out of 5
Relaxia Los Girasoles
Avenida Sargentos Provisionales, 25, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and modern bungalows, and a lovely outdoor pool area. Everything looks brand new, fresh and very well maintained. Super close to Yumbo Center, some nice restaurants and a grocery store.
Stayed 4 nights in Nov 2022
Response from Team Relaxia Los Girasoles on 16 Nov 2022
Dear Daniel,Thank you for your visit and the feedback. We hope to have you back soon.

6/10 Okay

David

Liked: Room comfort
Unfortunately didn’t live up to expectations
Stayed in February, and was excited about a return, unfortunately felt that standards had dropped- Stained thin hard towels. No hot water for much of stay Paying for safe, not expected at this price point, safe was free in February. Staff and cleanliness outstanding, friendly and helpful
Stayed 6 nights in Sep 2022
Response from Team Relaxia Los Girasoles on 13 Sept 2022
Dear David,thank you for your new visit to Relaxia Los Girasoles. Unfortunatly we had had a breakdown in our water pump system some of the days during your stay and due to that we had less power in our water system which results that it took a little more time than usual for the hot water to come to your bungalow that was situated in one of the corners of the complex, this problem has now been solved. Next time you come to visit us, or any other hotel, please mention these kind of things on site so we, or other hotels, can amend this immediately. I checked the invoices on your stay from the 16th to the 21st of Febuary and you also paid the rent for the saftey deposit box on invoice GRS2200401.Once again, thank you for your visit.Kind regards,

10/10 Excellent

David

Liked: Cleanliness, room comfort
Newly renovated
Fantastic bungalow newly renovated, get postion and quiet. Staffate extremely friendly and helpful. Highly recommend a stay, will be going back.
Stayed 5 nights in Feb 2022
Response from Team Relaxia Los Girasoles on 22 Feb 2022
Dear David, Thank you for your visit and your nice words about Relaxia Los Girasoles. We hope to have you back soon.

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Central but noisy
Good accommodation generally and central location near Jumbo. Problem is half of the bungalows have bedroom windows facing a busy road so the noise at night is very disturbing. There is double glassing but then no fresh air! The bungalows are fitted with AC BUT at €40 a week extra. Internet and use of TV extra charge also. Sunbathing area quite small and no sun loungers seem to be allowed outside bungalows. My bed in Room 54 was not particularly comfortable I could feel the springs ! Staff were friendly and helpful and standard of bungalows was good.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jan 2019

10/10 Excellent

Mike, High Wycombe UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant experience!!!!!
When booking a hotel/resort I check through many reviews to find the best value for money, but of course there are no guarantees that what you read about is what you will actually find. In this case though I couldn't recommend strongly enough. As soon as we arrived, even though it was before check in time we were told that our room was available, it was very clean and had everything that we needed. We took our two year old daughter for her first swimming pool experience onsite and we found it to be a very clean and safe environment. The best recommendation that we can give it though, is that we would definitely stay again in the future! The staff made extra efforts to make an enjoyable holiday, and they all actually seemed as if they cared. The cleaning lady came into our chalet and our two year old daughter was a little nervous. The lady noticed this, asked if it was okay to give here a lolly and then continued to make an origami dog out of two towels for her. Certainly above the call of duty!

8/10 Good

Stephen, Newcastle upon Tyne

Liked: Staff & service
Good!
Hotel was close to yumbo centre and had everything that was needed. Self contained flat with a small garden to sit in as well as a pool in the centre of the complex. Pool could have been better if it was heated. Food and drinks served daily. Staff on reception were attentive and friendly.

10/10 Excellent

Matthew, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little complex
Hotel is very well appointed. The bungalows are large with a lot amount of comfortable and usable furniture. The terrace was sizeable with plenty of furniture. It was very clean and housekeeping services very efficient. There was also a laundrette. The pool bar offered great food at competitive prices.

10/10 Excellent

John, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely well managed complex
This is a lovely, secure, small, well managed complex of bungalows. The staff are fantastic, the bathroom showers super powerful with plenty of hot water. Based in the middle of a busy resort this complex is pieceful and relaxing yet just a short walk from all the bars and restaurants. Excellent value for money I've stayed here a number of times and it never disappoints. The clean, well maintained accomodation and grounds are perfect for a sunshine holiday. You have the added advantage of 24hr staffed security at the entrance to the complex which is both welcoming and reassuring. I think perfect for couples and singles looking for a peaceful location with easy access to a lively resort - in essence here you get the best of both worlds.

10/10 Excellent

olga paula, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Los Girasoles
Brilliant, budget friendly hotel. Very clean. Friendly and helpful staff. Would recommend to anyone. Close to restaurants. Beach is around 15 min walk. The bungalows are spacious and well maintained.

10/10 Excellent

Kirst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic & Friendly
Would recommend to everyone. Staff so friendly and helpful! Both rooms and facilities were kept super clean and the pool and snack bar were great. Lovely place to stay!

10/10 Excellent

Henri

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Team Relaxia Los Girasoles on 18 Jan 2024
Dear Henri,thank you for your visit, we hope you have us in mind next time you come to Gran Canaria

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Jóhanna

Liked: Cleanliness, staff & service
Góð slökun.
Frábær staðsetning, þjónusta og viðmót gott, orðið svolítið gamalt og þreytt en framundan er lokun og endurnýjun á öllu, verður gaman að koma hingað aftur eftir það.
Stayed 7 nights in Feb 2020

8/10 Good

Sidsel Berg

Liked: Cleanliness, staff & service, room comfort
Stayed 28 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Kaikki oli aika hyvin altaat ok ravintola ok as palvelu ok mutta itse hotelli alkaa olemaan jo menneen talven lumia,kaikki vanhaa ja kulunutta,vertaan tätä esim AP Floridaan jossa nyt olemme ,AP on vanha mutta mielestämme yllättävän hyvä kuntoinen ja on aika paljon edullisempi kuin giasoles.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2018
Response from Relaxia Team on 28 Nov 2018
Gracias.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Nov 2018
Response from Team Relaxia Los Girasoles on 21 Nov 2018
Dear Guest, Thank you for filling out the form, we hope that you have us in mind when you visit Gran Canaria next time.

8/10 Good

FLORENT

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service
Bonne literie. Salle de bains hors d'âge, sale et à rafraîchir très rapidement. Deux jours sans ménage à prévoir

8/10 Good

Carl-Erik

Perustason bungalow, huoneistojen taso vaihteleva
Saimme ensin huoneen no. 7, joka oli rivin viimeisin ja ainon aina varjossa ollut huoneisto. Viereinen hotelli onnistuu varjostamaan sen koko päiväksi. Seurauksena huoneisto oli erittäin kylmä ja kostea. Älysimme pyytää yövahdilta ilmastointilaitteet säätimet (SE EI OLLUT HUONEESSA VALMIINA EIKÄ RESPA TARJONNUT SITÄ TULLESSA), jolla saimme lämmityksen aikaan. Pyysimme kuitenkin kosteusvaurioiden takia huoneen vaihtoa, joka onnistuin 3 pv:niin jälkeen. Saamamme huone 17 oli lämmin ja aurinkoinen. Ero oli merkittävä.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
buono
all' arrivo la nostra sistemazione non era a disposizione, ed abbiamo alloggiato per una notte a loro spese al san valentin (lato opposto della strada) la mattina seguente abbiamo avuto il nostro bungalow.; inconveniente un po fastidioso ma gestito con cortesia, in resto tutto ok

8/10 Good

R&A, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk genieten voor een zeer lage prijs!
Er is altijd iemand aanwezig bij de receptie die ook engels verstaat. De appartementen zijn goed onderhouden en voorzien van een keuken, tv, airco, een badkamer met bad/douche/toilet en een eigen terras in de voortuin. Er wordt dagelijks schoongemaakt, ook de tuinen worden met zorg bijgehouden. Er is een zwembad met whirlpool en bubbelbad met daarnaast een bar en terras waar men tussen 10.00u-18.00u ook heerlijk verse cocktails of een eenvoudige maaltijd kan genieten. Het personeel is erg vriendelijk en professioneel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tienen un personal 10! Los de la recepción son súper amables..

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk relaxed
Mooi, schoon, goed onderhouden hotel. Dichtbij alles wat je nodig hebt.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Alejandro, C

Liked: Staff & service
Disliked: Room comfort
Mal, vecinos escandalosos y nevera ruidosa
Algo incomoda, vecinos y nevera ruidoso, colchón duro.

6/10 Okay

Verified traveller

Liked: Cleanliness
Siisti, rauhallinen lomanviettopaikka
Rauhallisella alueella sijaitseva, siisti hotelli. Huoneisto hyvän kokoinen ainakin kahdelle aikuiselle. Keittiössä perustarvikkeet, lisää sai vuokrata. Siivouksesta ja liinavaatteiden vaihdosta huolehdittiin hyvin, palvelu muutenkin ok. Allasbaarista sai pikkunälkään syötävää. Lyhyt kävelymatka rannalle, Yumbon ostoskeskukseen ja ruokaravintoloihin, myös San Fernandon puolen kauppoihin ja ravintoloihin.

10/10 Excellent

Peter, Helmnond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustig gelegen
Zeer goed appartementencomplex met behulpzaam en vriendelijk personeel. Alles is schoon en verzorgd. wij gaan zeker hier terug. Jammer dat er betaald moet worden voor WIFI, dat is niet meer van deze tijd , en het tarief om een kluisje te huren is vrij fors.

8/10 Good

Marko, Helsinki

Liked: Cleanliness, staff & service, room comfort
Viihtyisä ympäristö ja hyvää palvelua.
Erittäin hyvää palvelua henkilökunnan toimesta vierailun alusta alkaen. Huone oli siisti ja ympäristö uima-altaineen viihtyisä. Miinuksena kadulta läpi yön kantautunut autojen meteli. WLAN toimi hyvin, mutta vain yhdelle laitteelle ja se maksoi erikseen. TV oli melko vaatimattoman kokoinen. Jääkaappi oli hyvän kokoinen. Kahvinkeitin oli taas ehkä huonoin koskaan näkemäni. Erittäin lyhyt matka Yumbo ostarille.

10/10 Excellent

Kurt, Taberg, Jönköping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket nöjd med Los Girasoles :-)
Trevligt, perfekt läge, ca 15 minuters lugn promenad till stranden och 5 minuter till shopping och nöjen. Rent och snyggt på rummet och området. Trevlig och hjälpsam personal.

6/10 Okay

Agustín, LAS PALMAS DE GC

Liked: Cleanliness
Complejo de bungalows normalito
Lo mejor el personal de recepción. Lo peor, WiFi de pago, piscina pequeña, y falta un ventilador en la habitación porque el calor es insoportable.

6/10 Okay

Verified traveller

todo correcto pero...
Son bungalows bien situados, cercanos a la playa. Estan bien distribuidos con cocina-salon, habitaci9n y baño. .(un poco descuidado y con mal olor). Hace tres años también estuvimos en estos apartamentos. No han hecho ninguna mejora desde entonces,y eso se nota. Los recepcionistas muy simpáticos y atentos