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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, pool loungers
Exterior
Fireplace
Reception hall
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Room service
  • Breakfast included
The current price is RM349
RM397 total
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout curtains

Apartamento

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout curtains

Superior Suite

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout curtains

Suíte Vista

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout curtains
Hairdryer
Bidet
Private bathroom
Bathrobes
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout curtains

Apartment With View

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

Suite

  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Santa Claus Village - 4 min walk - 0.4 km
  • Mini Mundo - 12 min walk - 1.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk
  • ‪Cacique Restobar - ‬3 min walk
  • ‪Ristorante Tarantino - ‬2 min walk

About this property

Serrazul Hotel Distributed by Intercity

Upscale family-friendly hotel near Gramado Covered Street
At Serrazul Hotel Distributed by Intercity, you can look forward to a free breakfast buffet, a garden and an arcade/games room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Valet parking (surcharge), supervised childcare (surcharge) and smoke-free property
  • A front desk safe, a 24-hour front desk and luggage storage
  • A billiards/pool table, a banquet hall and a TV in reception
  • Guest reviews say great things about the helpful staff and location
Room features
All 152 rooms feature comforts such as bathrobes, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese, Spanish

Similar properties

Front of property

Bavaria Sport Hotel

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,001 reviews
The price is RM329
RM375 total
includes taxes & fees
24 Jun - 25 Jun
Bavaria Sport Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Orange mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serrazul Hotel Distributed by Intercity?

As of 14 Jun 2025, prices found for a 1-night stay for 2 adults at Serrazul Hotel Distributed by Intercity on 29 Jun 2025 start from RM 348.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serrazul Hotel Distributed by Intercity pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serrazul Hotel Distributed by Intercity?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel Distributed by Intercity?

Checkout is at noon.

Where is Serrazul Hotel Distributed by Intercity located?

This family-friendly Gramado hotel is located in the historical district, just steps away from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 639 out of 920 reviews
Rating 8 - Good. 219 out of 920 reviews
Rating 6 - Okay. 43 out of 920 reviews
Rating 4 - Poor. 9 out of 920 reviews
Rating 2 - Terrible. 10 out of 920 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejia

Everything was great. Just noisy because of their construction but the hotel is great!
Stayed 4 nights in Mar 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso, ótima localização, atendimento impecável.
Stayed 4 nights in Mar 2025

8/10 Good

marie

Liked: Property conditions & facilities, room comfort

MARAVILHOSA

AMO O SERRAZUL. LOCALIZAÇÃO MELHOR NÃO HÁ.
Stayed 7 nights in Feb 2025

8/10 Good

marco

Stayed 3 nights in Mar 2025

10/10 Excellent

Marco Aurélio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

CAMILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Sidnei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel foi excelente em tudo.
Stayed 3 nights in Mar 2025

10/10 Excellent

MARCO TADEU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carnacasal

Hotel ficou muito melhor depois da reforma.Localizaçao espetacular próximo de tudo.Na minha opinião acho que o Hotel não deveria cobrar estacionamento.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente localização, atendimento e experiencia.
Stayed 6 nights in Dec 2024

10/10 Excellent

letícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Edmar de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel ótimo, localização excelente, limpeza, atendimento também é o diferencial TOP, café da manhã, apartamento confortável.
Stayed 2 nights in Feb 2025

8/10 Good

NEIFE

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pagamento 10% de desricos no check out absurdo

Ao fazer o check out foi cobrado o valor de 40,00 de diária de estacionamento e o pior que foi cobrado mais 10% em cima de 3 diárias mais 10% nas diária da taxa de turismo isto é um absurdo!
Stayed 3 nights in Feb 2025

10/10 Excellent

JOSÉ DARCI P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização e atendimento.

Extremamente bem localizado, atendimento impecável. As áreas disponíveis, piscina, sauna, etc, bem limpas e climatizada. Ótima variedade no café da manhã. E um delicioso chocolate quente de mimo. Serviço de quarto disponível a todo tempo. Estacionamento cobrado a parte.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2025

10/10 Excellent

Raphaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem em família

A estadia foi incrível como sempre, hotel impecável e funcionários ótimos, simpáticos e atenciosos, só tive um problema, minha filha foi picada por um inseto enquanto dormíamos no quarto, como ela é adjetiva teve uma reação muito forte, poderiam verificar a dedetização com mais minuciosamente, roendo isso todo excelente como sempre!
Stayed 2 nights in Feb 2025

8/10 Good

Leonir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025