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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Serrazul Hotel Distributed by Intercity

Property grounds
Indoor pool, pool loungers
Reception
Property grounds
Property grounds
Serrazul Hotel Distributed by Intercity sits in the heart of Gramado City Centre, combining modern comfort with family-friendly amenities. Guests can unwind in the sauna or steam room, challenge each other to billiards, and start each day with the included breakfast buffet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Breakfast included
  • Room service
The current price is RM521
RM592 total
includes taxes & fees
25 Sept - 26 Sept

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18
Check availability for tonight Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19
Check availability for tomorrow Sep 18 - Sep 19
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout curtains

Apartamento

8.8 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Private bathroom
Bidet
Bathrobes
Hairdryer
Minibar
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout curtains

Superior Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Private bathroom
Bidet
Bathrobes
Hairdryer
Minibar
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Bathrobes
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout curtains

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Bathrobes
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Private bathroom
Bidet
Bathrobes
Hairdryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • 36 sq m
  • Sleeps 3

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite with Garden View

  • 26 sq m
  • Sleeps 2

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • 21 sq m
  • Sleeps 3

View all photos for Apartment with View

Minibar, in-room safe, desk, blackout curtains

Apartment with View

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 26 sq m
  • Sleeps 2
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About the area

Located in Gramado City Centre, a neighbourhood in Gramado, Serrazul Hotel Distributed by Intercity is in the entertainment district. Green Land and Pinheiro Grosso Municipal Park reflect the area's natural beauty and area attractions include Mirante do Belvedere and Santa Claus Village. Travelling with kids? Consider Igreja do Relogio and Gramado Tennis Club.
Visit our Gramado travel guideOpens in a new window
Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Rua Torta - 6 min walk - 0.5 km
  • Mini Mundo - 12 min walk - 1.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪La Birra - ‬1 min walk
  • ‪Doze Gastronomia - ‬1 min walk
  • ‪Contemporâneo Gramado | Pizzas, panquecas e Bifes - ‬2 min walk
  • ‪Ristorante Tarantino - ‬2 min walk
  • ‪Restaurante Colazione - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Upscale family-friendly hotel near Gramado Covered Street
At Serrazul Hotel Distributed by Intercity, you can look forward to a free breakfast buffet, a garden and an arcade/games room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool, along with sunloungers
  • Valet parking (surcharge), supervised childcare (surcharge) and luggage storage
  • Concierge services, a billiards/pool table and a lift
  • Tour/ticket information, a TV in reception and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 152 rooms feature comforts such as bathrobes, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serrazul Hotel Distributed by Intercity?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Serrazul Hotel Distributed by Intercity on 25 Sept 2025 start from RM 521.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serrazul Hotel Distributed by Intercity pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serrazul Hotel Distributed by Intercity?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel Distributed by Intercity?

Checkout is at noon.

Where is Serrazul Hotel Distributed by Intercity located?

This family-friendly Gramado hotel is located in the historical district, just steps away from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

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Reviews

Serrazul Hotel Distributed by Intercity Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 728 out of 1015 reviews
Rating 8 - Good. 223 out of 1015 reviews
Rating 6 - Okay. 43 out of 1015 reviews
Rating 4 - Poor. 9 out of 1015 reviews
Rating 2 - Terrible. 12 out of 1015 reviews

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...
Stayed 5 nights in May 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025

8/10 Good

LUCI

Liked: Cleanliness
Um excelente hotel bem localizado no centro de gramado. Limpeza ok. O único problema é que a cama que nos oferecerem não foi no padrão do hotel, dormimos mal, colhão horrível. Obs: os atendentes são anti_práticos. Parecem que trabalham infelizes... Precisam melhorar muito no atendimento ao cliente. Café da manhã maravilhoso.
Stayed 4 nights in Sep 2025

10/10 Excellent

Patrícia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso!! Espetacular tudo: estrutura ,limpeza,funcionários,localização,café da manhã.Super recomendo.
Stayed 3 nights in Sep 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Maravilhoso
Stayed 2 nights in Aug 2025

10/10 Excellent

Suellen

Liked: Amenities
Muito bom
Stayed 1 night in Aug 2025

10/10 Excellent

Márcia Beatriz

Aconchegante como a casa da vovó
Stayed 4 nights in Jun 2025

10/10 Excellent

Patrícia

Liked: Cleanliness, amenities, property conditions & facilities
Hotel maravilhoso destaque pro pianista Tiago que torna as noites de quinta-feira sexta e sábado um espetáculo a parte. O café é muito bom porém passamos 5 dias e tudo igual inclusive os bolos de cenoura e a nega maluca ambos servidos 5 dias seguidos podiam diversificar.Agua da piscina morna quase fria longe de ser uma água de piscina térmica. No mais tudo excelente!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Déborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tivemos uma experiência maravilhosa no hotel. O ponto alto é a localização, exatamente central e bem localizado. Além disso, o atendimento recebido foi impecável e fomos muito bem atendidos por todos os funcionários. O hotel é muito completo, agradável e aconchegante. Espero voltar mais vezes!
Stayed 4 nights in Jun 2025

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom em todos os itens, localização, limpeza, atendimento, cafe da manhã. Ja fiquei outras vezes hospedada e pretende voltar
Stayed 5 nights in Jun 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem.localizado, café da manhã muito bom. O hotel possui uma estrutura muito boa.
Stayed 4 nights in Jun 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável, uma reforma no quarto ao lado do nosso, com furadeira e muito barulho. Nos corredores também, deveriam colocar placas pedindo silêncio. Não só para os hóspedes mas também para as camareiras. No corredor em frente à porta do nosso, um pai deitado no chão fazendo bagunça com filho.
Stayed 3 nights in Jun 2025

10/10 Excellent

Regina

Stayed 5 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa nossa estadia neste hotel. Funcionários atenciosos, café da manhã delicioso.
Stayed 4 nights in Jun 2025

10/10 Excellent

paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ja fiquei varias vezes no Serrazul e sempre me surpreende...o estilo colonial, conforto, cafe da manha e localizacao sao perfeitos...alem do atendimento que eh maravilhoso.
Stayed 4 nights in Jun 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um dos melhores hotéis que já fiquei. Super confortável, ótimo café da manhã e ótima localização. Todos os ambientes muito arrumados e limpos.
Stayed 4 nights in Jun 2025

10/10 Excellent

Luiz Henrique

Stayed 1 night in May 2025

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Marizane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização maravilhosa!

O quarto que ficamos (suíte) é muito bom, novinho, com cama e chuveiro ótimos. Pena que a vista do quarto que nos deram era péssima e barulhenta. O café da manhã é otimo! E o diferencial do hotel sem duvida é a localização.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito! Excelente localização, atendimento, conforto!
Stayed 4 nights in May 2025

10/10 Excellent

Nadia

Stayed 1 night in May 2025

10/10 Excellent

Ana Carolina

Stayed 1 night in May 2025