Governador Celso Ramos Spa Hotels

"Tired property. Very slow check in. You must take a number for a machine. You pick either normal check on or express. Nobody knows which one to pick. A lot of people took both. We stay 7 days, we have to exchange 2 times the baby stroller ( the 3rd was complete and worked the way it should). Beach was excellent, the best part of the property. Unnecessary hustle for beach towel ( you must pick them up at one location only, why you don put them in your room, ping pong sets the same, ping pong table beside an indoor swimming pool complex, very warm and humid, reservation to play pool when nobody was there (?), improper light for the dirty pool table, you have them in your back so you make shade on the game, not all the restaurants open the same day at the same time, gluten free bread in the morning only, bathroom lights inappropriate ( they are on the right side, so you have shade in your left side for shaving, bathroom sink faucet too big (I think it is a kitchen faucet) you cannot wash your face because it is on your way while bending, outlet inside down the night table. You must kneel to plug your phone, 4 hangers only, ants crossing in the balconies, in front on my balcony was a light for a water fixture that hit me in the eyes, so no balcony enjoyment at night, etc."

"P"

"All the staff went above and beyond to best cater our stay for our honeymoon. Housekeeping was spectacular and non-intrusive, Roman was always available to make all of our requests a breeze, and we always felt at ease when being served by Chris, Sharon, and Ana. The lymphatic and deep tissue massages we had at the ocean spa were amazing! Thank you "

"The staff was nice and the hotel restaurant one of the best I’ve tried. "

"Stary hotel, dla rodzin z dziećmi może dla osob starszych "

"Pasamos 5 días con mi esposa y 2 de mis hijos de 8 y 10 años. Pasamos bárbaro el equipo de animación fue excelente, Cebola y minhoca junto a la otra chica estuvieron pendientes de que no solo disfrutaramos en familia sino que nos dieron tiempo para disfrutar en pareja. Muy recomendable. La playa y el servicio de playa excelente. Todo el personal con buena disposición. Si hay algo para aconsejar es que tendrían que contratar más personal de apoyo para la reposición del Buffet principalmente cuando hay grupos grandes como fue el caso que habían 2 ómnibus de excursion lo que llevaba el servicio al limite. Pero por lo demás 10 puntos."