All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 230 out of 627 reviews" "
10 - Excellent
230
Rating 8 - Good. 240 out of 627 reviews" "
8 - Good
240
Rating 6 - Okay. 96 out of 627 reviews" "
6 - Okay
96
Rating 4 - Poor. 36 out of 627 reviews" "
4 - Poor
36
Rating 2 - Terrible. 25 out of 627 reviews" "
2 - Terrible
25
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Travelled with family
21 Nov 2023
Very old stuffs
I thought this place is new and stuffs are also almost new condition when I reserved room. But it didn't.
Stuffs condition were old and there were no microwave machine on the room. Although, room was large space and if you see the sight via window, it's very peaceful and calm. You can easily hear noise that makes from next to room.
Finally I got to know this resort was remodeled only outside structures.
방음은 확실히 취약합니다. 위 옆에 아이들 뛰는 소리 밤늦게까지 소음들, 그리고 저희보다 전에 묶어던 분들이 화장실에서 담배를 피셔서 냄새가 아직도 남아있더라구요, 화장실 문을 닫으니 구석에 머리카락 뭉텅이와 남아있는 담뱃재가 있었습니다. 제가 물로 흘려보내고 쓰면 그만이지만, 이 계기 하나로 여기의 이미지가 정해지는 것 같아요, 가성비가 좋다고 생각했는데 다 이유가 있나봅니다.
Rooms and utensils are dirty and convenience store food is not good.
m
Stayed 2 nights in Oct 2018
Response from Sales manager on 30 Oct 2018
Dear sir or madam,
Your remark has been carefully noted and we can assure you that the necessary steps have been taken to avoid such inconvenience in the future.
We thank you for taking the time to share your feedback on Expedia. Your comment has been shared with our Engineering and Housekeeping team to ensure that this does not happen again in the future.
Thank you,
Best Regards
Lake Ocean Resort
We arroved the end of April. I am so pleased with the cleaning of all facilitoes. Staffs are kind and willing to help. However. Some facilties are not ready, still umder constriction. Enjoyed family trip.
H
Stayed 1 night in Apr 2018
Response from sales manager on 2 May 2018
Dear the guest,
Thank you for your recent stay with us with your family, and sharing with us your wonderful feedback.
We are happy to read that you and your family enjoyed our hotel and the warm and caring services from our associates.
Thank you once again for your valuable comments, and we look forward to your family's visit again next time!
Best Regards
Lake Ocean Resort Sokcho