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Reviews of Motel Goolwa

3 out of 5
Motel Goolwa
30 Cadell Street, Goolwa, SA

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 281 reviews" "
Rating 8 - Good. 130 out of 281 reviews" "
Rating 6 - Okay. 33 out of 281 reviews" "
Rating 4 - Poor. 14 out of 281 reviews" "
Rating 2 - Terrible. 2 out of 281 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

PHILIP

Travelled with family
Liked: Amenities
Very friendly staff and excellent service and clean rooms. Cafe at front attached to motel excellent food and coffee.
Stayed 1 night in Apr 2024
Response from TJ on 29 Apr 2024
Dear PhilipThanks for your feedback and hope to see you back again.Kind RegardsMotel Goolwa

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy place. Lovely central Goolwa location.
Stayed 1 night in Apr 2024
Response from TJ on 24 Apr 2024
Dear DavidThanks for your feedback and hope to see you again.Kind RegardsMotel Goolwa

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel Goolwa is in a good central location - close to restaurants and bars - and easily walkable to Goolwa wharf. The room was spacious and clean with good parking space. We enjoyed our breakfast at "Jack's place' (part of the motel) where we got a discount because we were staying there. Nice a friendly staff.
Stayed 1 night in Apr 2024
Response from TJ on 24 Apr 2024
Dear PaulThanks for your feedback and hope to see you again.Kind RegardsMotel Goolwa

8/10 Good

Djuro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specious room, comfortable bed.
Stayed 2 nights in Mar 2024
Response from TJ on 11 Mar 2024
Thanks for your feedback. Hope to see you back again.

10/10 Excellent

Allan

Stayed 2 nights in Feb 2024
Response from TJ on 22 Mar 2024
Thanks for your feedback and hope to see you back again.Kind Regards Motel Goolwa

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my business requirements. Friendly polite staff who are willing to help.
Stayed 2 nights in Jan 2024
Response from TJ on 11 Mar 2024
Thanks for your feedback. Hope to see you back again.

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from TJ on 11 Mar 2024
Thanks for your feedback. Hope to see you back again.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean and safe
Stayed 1 night in Jan 2024
Response from TJ on 11 Mar 2024
Thanks for your feedback. Hope to see you back again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the Main Street-close to everything. Loved the beds-perfect large rooms a short walk to the river

10/10 Excellent

Robbyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good base to enjoy Goolwa and surrounding areas
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel Goolwa
Convenient main street location
Stayed 2 nights in Dec 2023
Response from TJ on 20 Dec 2023
Dear DonaldThanks for your feedback and hope to see you again.

4/10 Poor

Larry

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The shower chair should be thrown away rusty at base
Stayed 1 night in Dec 2023
Response from TJ on 20 Dec 2023
Dear LarryWe have noted your issue and we will work on it.Thanks

8/10 Good

Dulcie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable & shower great. Didn’t like stairs & bed lights didn’t seem to switch off completely at night.
Stayed 1 night in Nov 2023
Response from TJ on 20 Dec 2023
Dear DulcieThanks for your feedback and hope to see you again.We have noted the issue of the bed lights and will get them replaced.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. We had an awesome breakfast in the Cafe.
Stayed 1 night in Nov 2023
Response from TJ on 9 Nov 2023
Dear SusanThanks for your feedback and hope to see you back again.Thanks

8/10 Good

Kath

Stayed 1 night in Oct 2023
Response from TJ on 9 Nov 2023
Dear KathThanks for your feedback and hope to see you back again.Thanks

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Stay in Goolwa
The motel is a little old but the room and bathroom were clean. The bed was comfortable. Plentiful off road parking available
Stayed 1 night in Sep 2023
Response from TJ on 16 Oct 2023
Andrew thanks for your feedback and we hope to see you back again.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy coming to motel goolwa as we have been 3 times so far this year. We know the township to as we used to live in goolwa up until late January 2023
Stayed 1 night in Oct 2023
Response from TJ on 5 Oct 2023
HI JamesThanks for your feedback. We are glad you enjoyed your stay with us and hope to see you back again.Thanks

8/10 Good

Melanie

Stayed 1 night in Sep 2023
Response from TJ on 16 Oct 2023
Melanie thanks for your feedback and we hope to see you back again.

6/10 Okay

Kim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My check in experience unfortunately affected the overall rating. When i arrived there was no one at reception even though the notice was until 6pm for office hours. I had received a call at 4.15 asking of my check in time but as i was travelling at the time, couldnt answer the phone. I arrived before 5.30 There was no message telling me to use the key box code or how to. I rang the land line number the manager had asked me to ring back on only to get a voice message back. After waiting, with nowhere to go i went off looking for shop to get a drink. After leaving 3 messages i eventually received a call back from a male who told me to use a code for the key box. I went back to the motel and followed the instructions several times to no avail. Luckily he had rung using a mobile so i was able to ring him back. He sorted it by giving a different code and a different room. I was tired and had a shower and boiled water for a coffee. There was no milk in the fridge!!! The room was very clean and bed very comfortable but what spoilt my stay was that at no time was i apologised to. I had done nothing wrong. I arrived within the reception hours listed, yet was left on my own with all indications that the manager had left for the day with nothing in place for me. Things go wrong. Frustrating yes, but fixable with a sorry. While i appreciated the gentleman who eventually fixed the problem the manager had left behind, a simple apology was in order. None was given by anyone. Poor
Stayed 1 night in Sep 2023
Response from TJ on 12 Sept 2023
Hi KimSorry for the inconvenience that you have faced and apologies. Unfortunately she mistyped the code number 0076 instead of 0075. It was me who you spoken to over the phone. Sorry once again for all that and hope to see you back again.Thanks

6/10 Okay

Daniel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Door constantly got stuck. Had been jemmied before by the look of it. Hand basin had rust spots and was dirty. Was quiet though. No microwave.
Stayed 1 night in Aug 2023
Response from TJ on 28 Aug 2023
Hi DanielSorry for any inconvenience doors get to play sometimes depend on the weather. I will check with the staff regarding you other issues. Microwave can be provided upon request.Hope to see you again.Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation in central Goolwa
Check-in was easy and welcoming. Room was spacious and well appointed. The shower cubicle was older but clean. Beds were comfortable with new sheets, etc. Motel was centrally situated in Goolwa with east walk to shops and restaurants. All-in-all we enjoyed our few days break and would stay again.
Stayed 2 nights in Aug 2023
Response from TJ on 14 Aug 2023
Thanks for your feedback. Hope to see you again.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from TJ on 31 Jul 2023
Thanks foe your feedback. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from TJ on 17 Jul 2023
Thanks for your feedback. Hope to see you again.

8/10 Good

Donna

Liked: Staff & service, property conditions & facilities
The bed are very comfortable and pillows , The only thing was there was mould
Stayed 1 night in Jun 2023
Response from TJ on 19 Jun 2023
Thanks for your feedback and sorry for the inconvenience.

8/10 Good

Kevin

Stayed 1 night in Apr 2023
Response from TJ on 19 Jun 2023
Thanks for stay and feedback. Hope to see you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for. As a 3 star motel, it was clean and comfortable enough. We had to quickly find a place last minute after a horrific experience at our previous stay. This motel had only a few rooms available so we felt fortunate to find one. It was quiet , felt safe and a problem with the room smelling from drain was quickly rectified and taken care of. Checking in and out was straightforward and simple and hotel owner/reception was helpful.
Stayed 1 night in Mar 2023
Response from TJ on 31 Mar 2023
Thanks for your feedback and hope to see you back again.

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious.
Stayed 2 nights in Mar 2023
Response from TJ on 14 Mar 2023
Thanks for your feedback. Hope to see you again.Thanks

4/10 Poor

Kelly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed! Black mould throughout the bathroom and tiles falling off the wall. Service was disappointing - when seeking assistance with transport. We ended up having to walk a number of kms as no alternatives were available and staff didn’t seem to care.
Stayed 1 night in Feb 2023
Response from TJ on 6 Feb 2023
Hi Kelly There is no mould and tiles are not falling off.You saying this coz you did not get the taxi service which is not in our hands. Unfortunately we don't offer any taxi services or any alternatives. We do care about our clients and we did offer you the phone number of one of the private hire car lady if she was not available that doesn't mean we are at fault. Sorry for your inconvenience but there were no issues with our rooms or our cleaning services.Thanks for your feedback.

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been slightly upgraded since our last visit and to continue with more changes
Stayed 1 night in Jan 2023
Response from TJ on 6 Feb 2023
Thanks for your feedback.Hope to see you again.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to be able to check in a little earlier as funeral was at 2pm and needed to get changed. Very friendly staff and really enjoyed the stay overnight.
Stayed 1 night in Jan 2023
Response from TJ on 24 Jan 2023
Thanks for your feedback.Hope to see you again.

8/10 Good

Sandy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was really big, seperate toilet and shower and a kitchen sink.
Response from TJ on 17 Jan 2023
Thanks for your feedback.Hope to see you again.

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buzzing night.
Was not happy with mosquito's buzzing around me while sleeping and no flyspray in the room.
Stayed 1 night in Jan 2023
Response from TJ on 17 Jan 2023
Thanks for your feedback.Sorry for the inconvenience. Hope to see you again.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Nice and quite attached little cafe and coffee very good
Stayed 1 night in Jan 2023
Response from TJ on 14 Jan 2023
Thanks for your feedback.Hope to see you again.Thanks

4/10 Poor

Donna

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to like except the location. Staff member at check had a bad attitude and was unhelpful and a bit rude. The shower area was dirty and decor old.
Stayed 1 night in Dec 2022
Response from TJ on 8 Jan 2023
Thanks for your feedback. We will follow up your concerns. Sorry for your inconvenienceThanks.

8/10 Good

Theodora

Stayed 1 night in Dec 2022

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable.
I was upgraded to a spa room.
Stayed 1 night in Dec 2022
Response from TJ on 9 Dec 2022
Thanks for your feedback.Hope to see you again.

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from TJ on 29 Nov 2022
Thanks for your feedback. Hope to see you again.

4/10 Poor

Charmayne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property needs a refresh. Old and dated. The fridge didn’t work and can see it has mould around the edges. Same with the shower. Better cleaning with room ready when arrive. Moved to a new room instead so the staff were accommodating.
Stayed 1 night in Nov 2022
Response from TJ on 28 Nov 2022
Thanks for your feedback. We will work on your suggestions.Thanks

8/10 Good

Wendy

Travelled with partner
Disliked: Property conditions & facilities
The area around the property was a bit untidy
Response from TJ on 9 Nov 2022
Thanks for your feedback.Hope to see you again.

8/10 Good

Allan

Stayed 1 night in Oct 2022

10/10 Excellent

Rodney

Stayed 1 night in Oct 2022
Response from TJ on 13 Oct 2022
Thanks for your feedback. Hope to see you again.

10/10 Excellent

Tessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from TJ on 5 Oct 2022
Thanks for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from TJ on 25 Sept 2022
Thanks for your feedback.Hope to see you again.

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Layout of bathroom facilities not very private.
Stayed 3 nights in Sep 2022
Response from TJ on 18 Sept 2022
Thanks for your feedback.

10/10 Excellent

Tracey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was clean & spacious. Amenities were great & staff were extremely friendly
Stayed 1 night in Sep 2022
Response from TJ on 18 Sept 2022
Thanks for your feedback.Hope to see you agin.

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from TJ on 13 Sept 2022
Thanks for your feedback.Hope to see you again.

8/10 Good

Kym

Liked: Staff & service, amenities, property conditions & facilities
Was good for the price, a bit old and tired. The bathroom sink hadnt been cleaned still had hair and makeup in it :(
Stayed 1 night in Aug 2022
Response from TJ on 6 Sept 2022
Hi Kym Sorry for the inconvenience and thanks for your feedback.Hope to see you again.

8/10 Good

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022
Response from TJ on 31 Aug 2022
Thanks for your feedback.Hope to see you again.

10/10 Excellent

Dianne

Stayed 1 night in Aug 2022
Response from TJ on 29 Aug 2022
Thanks for your feedback.Hope to see you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room in the middle of town
Right in the middle of town, very convenient to walk to the shops. Room size is big for the region. Kitchenette attached to the room, no stove. Comfortable bed and pillows.
Stayed 1 night in Aug 2022
Response from TJ on 27 Aug 2022
Thanks for your feedback.Hope to see you again.