2 outdoor pools, pool umbrellas
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Reviews of Auberge Pont-Gaudin

2.5 out of 5
Auberge Pont-Gaudin
Route Nationale 1, Pont-Gaudin, Gonaives

Reviews

4.2
Rating 10 - Excellent. 1 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 7 out of 16 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

6/10 Okay

Wilner

Disliked: Property conditions & facilities
No AC, this is not acceptable
Stayed 6 nights in Jul 2022

2/10 Terrible

Wadeline, Margate

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst and most dirtiest hotel I have ever stayed in, my husband have been staying there for the past 2yrs because of school seminar, he told me the hotel was decent. I took his words for it. The walls in the room was filthy, roaches, mosquitoes, AC time 3hrs max, fridge was dirty, shower curtain smells and dirty, the fitted sheet was too small for the mattress the mirror over the sink in the bathroom was on the floor and this place have no handyman to nail it back to the wall instead it’s on the floor, the AC needs service and does not cool the room. Thank goodness I brought Clorox wipes to do a little quick wipe down before I touched anything.
Stayed 3 nights in May 2022
Response from L'équipe APG on 13 Jun 2022
Thank you for your comment.

2/10 Terrible

Kerby Joanel

Stayed 1 night in May 2022

6/10 Okay

Woodler

Liked: Staff & service
They don’t have power for all day & all night they need to change that.
Stayed 1 night in Apr 2022
Response from L'équipe APG on 11 Apr 2022
Thanks for your comment, it is already solved. We hope to see you soon.

4/10 Poor

Jean-Christian

Travelled with partner
Pas bon du tout.
Stayed 3 nights in Oct 2021
Response from l'équipe APG on 22 Oct 2021
Bonjour M. Adrien Merci d’avoir laissé un commentaire. Nous sommes navrés d’apprendre que votre expérience avec nous n’était pas à la hauteur de vos attentes. Pourriez-vous nous envoyer un courriel à pontgaudinauberge@gmail.com afin que l’on puisse examiner le tout? Cordialement,

2/10 Terrible

Louis Alex, Margate

Disliked: Cleanliness, amenities
Nothing nice to say
Stayed 9 nights in Oct 2021
Response from Auberge Pont-Gaudin on 19 Oct 2021
Bonjour M. Louis Nous vous remercions d’avoir pris le temps de laisser un commentaire. Nous sommes profondément désolés d’apprendre que votre séjour n’a pas été satisfait. Nous tenons à vous dire que notre objectif premier est de rendre chaque expérience client agréable malgré les conjonctures contraignantes que nous confrontons. Prière de nous envoyer un message directement via cet e-mail (pontgaudinauberge@gmail) pour de plus ample conversation.

4/10 Poor

Fredelyne

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not going back water plogue in the shower tub I call no one fixed it for 3 days that’s crazy
Stayed 7 nights in Sep 2021
Response from Auberge Pont-Gaudin on 20 Oct 2021
Bonjour Mme Fredelyne Merci beaucoup pour le commentaire. Nous vous excusons pour la manière inacceptable dont vous avez été traité au sein de notre entité. Concernant le problème que vous avez rapporté, nous avons pris les mesures nécessaires pour qu’il ne se reproduise plus (le problème était au niveau de nos canaux de communication). Si vous avez d’autres commentaires ou recommandations nous vous saurions gré de les recevoir via cette adresse : pontgaudinauberge@gmail.com.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2021
Response from Auberge Pont-Gaudin on 20 Oct 2021
Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes. Nous aimerions avoir l’occasion de discuter et d’enquêter davantage sur votre expérience. Prière de nous contacter à : pontgaudinauberge@gmail.com

2/10 Terrible

Marinette

Stayed 5 nights in Aug 2021

4/10 Poor

Verified traveller

Stayed 4 nights in Sep 2020

4/10 Poor

Mike

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing explains, but i don't like very bad bedroom no cleaning
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
I did not like nothing the staff was very mean they did not gives me no complimentary water the breakfast was disgusting even make my stomach hurt and gives me bad headache the room was having some bedbugs and the sheets was dirty was little blood on them when I asked to change it they said they don’t have clean one they have to run the place on a generator I stayed like 4 hours with no electricity morning and night when I call them they said they don’t have gas wow what am experienced I stayed there for my dad funeral and I regret it $400 for 3days and the staff meal was all nasty and late I would not recommend this place to anyone and the tv only have air antenna lol my Gosh what a waste of money I need a refund but I know I wouldn’t get it next times I would get a better one,
Stayed 2 nights in Jan 2019

6/10 Okay

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEEDS NEW MANAGEMENT
First of all the Hotel looks nothing like the pictures on the web site. The double room was small the two bed just barley fit. The closet doors and the dresser were broken. One bar of soap, no wash clothes, 1 towel per person. 1 pillow small per bed , the air in our room did not work most of the time, the toilet in the other room the toilet would not flush, finely after, I got upset with the staff after two days they fixed it. They only had 3 choices of food , chicken, spaghetti, or goat, the complementary breakfast was a burnt scrambled egg and a boil banana and spaghetti....but the fruit juice was delicious . The staff needs to learn how to count money and to figure t.he money exchange....they would give a total and then I would pay it , then they wanted more. The pool was a nice pool, but not good for a family. Every late afternoon the very loud music would start and last all night. A lot of partying going on at night with a lot of lewdness, I had to not let my mission team stay away from the pool. We only went the one night for about 30 minutes and a man and woman were having sex right in front everyone. So I guess if you just want to party and drink this might be for you, but I will not be taking a mission team or anyone else there again. They do have a nice meeting area. Hotel is quite ruined down.
Stayed 6 nights in Oct 2018

10/10 Excellent

pierre, palm beach fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time only thing no hot water
I cnt complain just the hot water and I was sick before I came so the cold water didn't help
Stayed 4 nights in Dec 2017

8/10 Good

Wilfrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel hôtel ,mais il faudrait faire des travaux pour l'isolation des chambres et la clim. Il faisait extrêmement chaud.
Stayed 18 nights in Jul 2021
Response from Auberge Pont-Gaudin on 20 Oct 2021
Merci pour votre appréciation. Nous mettons tout en œuvre pour améliorer le confort de nos clients, nous vous donnons la garantie qu’une prochaine expérience sera à la hauteur de vos attentes.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service etait du mauvais gout. Avant, c'était mieux pas meme une bouteille n'a été dans la chambre.
Stayed 1 night in May 2021