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Reviews of Synergy Broadbeach

4.5 out of 5
Synergy Broadbeach
2729 Gold Coast Highway, Broadbeach, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 870 reviews" "
Rating 8 - Good. 297 out of 870 reviews" "
Rating 6 - Okay. 69 out of 870 reviews" "
Rating 4 - Poor. 22 out of 870 reviews" "
Rating 2 - Terrible. 19 out of 870 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kerry

There were a few small issues that I addressed with the property
Stayed 3 nights in Mar 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Synergy on Broadbeach & would definitely visit again. The check in process was really easy & the reception staff were very helpful with any questions. The apartment was very clean & had everything that we needed for our stay. The construction work that we were advised about didnt make any noise that we were aware off. We wre on the 4th floor at the front of the building so the road & tram was more noisy. Great location & very easy to walk to local bars, restaurants, the Casino, Pacific Fair & Draculas. The only slight negative was that the bed was 2 twins pushed together so they was a hard ridge in the middle.
Stayed 3 nights in Mar 2024

10/10 Excellent

Seung Chul

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was in the middle of Broadbeach and very close to the gathering place. Good for tourists and travelers. Very convenient location, close to transportation, restaurants, beach, etc. The staff and room facility, and views are also good.
Stayed 4 nights in Jan 2024

8/10 Good

Shijo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience, there is no signage guiding to lift from the parking and at one time i believed there was no lift however I found it after 5 minutes search. Lift was not working at the time of check out and had to carry big suitcases down from 7th floor through steps.
Stayed 3 nights in Jan 2024

4/10 Poor

Sharron

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location however there were holes in the sheets, the dishwasher tray didn’t slide in, the cutlery holder was missing the bottom on half of it, there was food left from previous people and the recycle bag stank and had left overs in the bottom of it. Not worth the money.
Stayed 4 nights in Jan 2024

8/10 Good

Maree

Liked: Property conditions & facilities
Apartment was nice but blankets needed a good clean.
Stayed 4 nights in Jan 2024

10/10 Excellent

Milka

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

darrel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good size and clean unit. Construction site next door, which is noisy. Only informed of, after you book.
Stayed 3 nights in Jan 2024

4/10 Poor

Shawn

Travelled with family
Disliked: Cleanliness
Listen to feedback
Toilet dirty Dryer didn’t work Waited 20mins for a lift
Stayed 5 nights in Jan 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location easy access Good carpark
Stayed 3 nights in Jan 2024

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked staying here. Spacious rooms, great position to restaurants etc and 10 min easy walk to the beach. Great view. Foxtel. Air con in each room and fans. Good size bathrooms too. Well equipped kitchen and laundry. Couple of things though. Our room had small cockroaches constantly which wasn’t good. The hotel staff tried to help but they didn’t go away. Second the pool isn’t bad but in shade by lunch time and with the new high rise being built it will be in shade almost always. The sun lounges we like lying on a rock. I think they could invest in some better sun lounges. Staff were helpful and friendly. So I would stay here again.
Stayed 7 nights in Jan 2024

10/10 Excellent

spiro

Stayed 7 nights in Dec 2023

6/10 Okay

Margaret

Liked: Cleanliness

2/10 Terrible

Kristy

Stayed 3 nights in Nov 2023

10/10 Excellent

John

Stayed 4 nights in Dec 2023

8/10 Good

SANNE

Stayed 6 nights in Dec 2023

8/10 Good

Mitchell

Travelled with family
Liked: Amenities
Asked for a mountain view when booked and put in ocean view. Unfortunately construction work started 6.30am
Stayed 4 nights in Dec 2023

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love Synergy’s location and parking. We have stayed 3 times and will keep coming back.
Stayed 5 nights in Nov 2023
Response from Synergy Broadbeach on 11 Dec 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, very quiet of a night, but construction work right next door made the days quite noisy - expected to last another 3 months at least.
Stayed 4 nights in Nov 2023
Response from Synergy Broadbeach on 11 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great 3 days, will be back.
Stayed 3 nights in Nov 2023
Response from Synergy Broadbeach on 11 Dec 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carleene

Liked: Cleanliness, room comfort
We have stayed here before
We have stayed here before and find it very comfortable with lovely staff. Only issue this time was a construction site right outside our bedroom. Even on the 7th floor it was extremely noisey and started at 7am. Fortunately they didn’t work over the weekend. The room was very reasonably priced but we weren’t given the option
Sunrise from our room
Stayed 3 nights in Nov 2023

8/10 Good

Nathaniel

Stayed 4 nights in Nov 2023
Response from Synergy Broadbeach on 11 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Justin

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Management on 10 Nov 2023
Thank you for taking the time to review Synergy Broadbeach.Glad to hear that you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here so close to everything and a view from every room! Loved the pool and spa
Stayed 3 nights in Nov 2023
Response from Management on 10 Nov 2023
Thank you for taking the time to review Synergy Broadbeach.Glad to hear that you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Excellent

Ainsley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time.
Stayed 3 nights in Oct 2023
Response from Management on 10 Nov 2023
Thank you for taking the time to review Synergy Broadbeach.Glad to hear that you enjoyed your stay with us and we hope to welcome you again soon.

6/10 Okay

Mitchell

Travelled with partner
Disliked: Amenities, property conditions & facilities
The walls looked like they had been badly damaged and only had a ‘quick patch’ done to them… the areas that had been damaged were still visible - it made us feel quite uneasy as to what would have caused that much damage to the walls and property
Stayed 7 nights in Oct 2023
Response from Synergy Reservations on 22 Oct 2023
Thank you for taking the time to review Synergy Broadbeach. We look forward to welcoming you again soon.

8/10 Good

Lesley

Liked: Cleanliness
Stayed 6 nights in Oct 2023
Response from Synergy Reservations on 18 Oct 2023
Thank you for taking the time to review Synergy Broadbeach. We look forward to welcoming you again soon.Kind regards

8/10 Good

Fleur

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Synergy Reservations on 18 Oct 2023
Thank you for taking the time to review Synergy Broadbeach. We look forward to welcoming you again soon.Kind regards

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Synergy Reservations on 18 Oct 2023
Thank you for taking the time to review Synergy Broadbeach. We look forward to welcoming you again soon.Kind regards

10/10 Excellent

Tiana

Liked: Cleanliness, room comfort
Comfortable stay
Great stay, lovely big apartment, good view over river, comfortable bed, clean apartment, close to restaurants/bars/tram/shopping
Stayed 3 nights in Sep 2023
Response from Synergy Reservations on 18 Oct 2023
Thank you for taking the time to review Synergy Broadbeach. We look forward to welcoming you again soon.Kind regards

8/10 Good

Lal

Liked: Cleanliness
Staff were great.
Stayed 3 nights in Sep 2023
Response from Synergy Reservations on 18 Oct 2023
Thank you for taking the time to review Synergy Broadbeach. We look forward to welcoming you again soon.Kind regards

6/10 Okay

Shelley, Buckingham

Stayed 3 nights in Sep 2023
Response from Management on 25 Sept 2023
Thank you for taking the time to review Synergy Broadbeach.We hope to welcome you back again soon.

4/10 Poor

Wren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room overall was great but there was no king bed only 2 singles shoved together which made for the most uncomfortable sleep i have ever had at what was supposed to be a bit of luxury.
Stayed 3 nights in Sep 2023
Response from Management on 23 Sept 2023
Good morning and thank you for taking the time to review Synergy Broadbeach.We are sorry to hear that you did not enjoy the quality of the bed but are glad to hear that you enjoyed all other aspects of the room.You feedback has been recorded and passed on to the Owner of the apartment.Kind regards

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness
Overall the place was nice, but our room was getting a bit tired compared with others. We were given a smaller 2 bed .
Stayed 4 nights in Sep 2023
Response from Synergy Reservations on 18 Sept 2023
Thank you for your review.We appreciate your feedback.We look forward to welcoming you again soon.

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Management on 24 Aug 2023
Thank you for your review. So glad to see you enjoyed your stay with us. We look forward to welcoming you again soon.Kind regardsSynergy Broadbeach

8/10 Good

Sandra

Liked: Cleanliness
Close proximity to main centre and convention centre.
Stayed 7 nights in Aug 2023
Response from Management on 24 Aug 2023
Thank you for your review. So glad to see you enjoyed your stay with us. We look forward to welcoming you again soon.Kind regardsSynergy Broadbeach

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Laundry and kitchen great
Stayed 5 nights in Jul 2023
Response from Management on 11 Aug 2023
Thanks for taking the time to review Synergy Broadbeach. Glad to hear that you enjoyed your stay with us and we hope to welcome your back again soon.Kind regardsSynergy Broadbeach

8/10 Good

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Management on 11 Aug 2023
Thanks for taking the time to review Synergy Broadbeach. Glad to hear that you enjoyed your stay with us and we hope to welcome your back again soon.Kind regardsSynergy Broadbeach

10/10 Excellent

Charlotte

Liked: Amenities, property conditions & facilities
I really enjoyed my stay and I can’t wait to come back!
Stayed 6 nights in Jun 2023
Response from Management on 11 Aug 2023
Thanks for taking the time to review Synergy Broadbeach. Glad to hear that you enjoyed your stay with us and we hope to welcome your back again soon.Kind regardsSynergy Broadbeach

10/10 Excellent

Tammy Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great communication Clean and quite Positioned perfectly Thankyou we will be back again in couple months
Stayed 5 nights in Jun 2023
Response from Management on 11 Aug 2023
Thanks for taking the time to review Synergy Broadbeach. Glad to hear that you enjoyed your stay with us and we hope to welcome your back again soon.Kind regardsSynergy Broadbeach

4/10 Poor

Sue

Travelled with partner
Liked: Cleanliness
As a repeat guest it would of been considerate fo have a room away from the construction works, or moved to a higher level , as its a 20 plus level building ,or one on the other side of the building. It was not busy so could of accommodated us I’m sure.It was not a very relaxing break due to extreme noise all day from 6.30 am until 6.00 pm at night.Could not enjoy the balcony due to noise and dust, and had to keep doors closed at all times .We have stayed before and re booked as the location to shopping, cafes etc is good, but will consider other buildings in the area for our next stay.
Stayed 3 nights in May 2023

10/10 Excellent

Winifred

Liked: Amenities, property conditions & facilities
We enjoyed our stay unfortunately there was a new high rise building being built outside our window which caused dust and noise pollution. The location and helpful staff compensated for this inconvenience. Otherwise everything else was great.
Stayed 7 nights in May 2023

8/10 Good

Daniel, Pegasus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation only let down by the construction next door starting at 6:30am
Stayed 9 nights in Apr 2023

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ocean views Construction noise from 7:15 am and all day needed earplugs to sleep
Stayed 5 nights in Apr 2023

8/10 Good

Jonathan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Close to transport
Response from Synergy Team on 20 Apr 2023
Thank you for taking the time to review Synergy Broadbeach. We are delighted to hear that you enjoyed your stay with us and the great location. We look forward to welcoming you back again soon.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for attending an event at the Convention Centre. Much bigger rooms than expected. Clean and well maintained. There was a construction site behind, thankfully not too much noise while we were there.
Stayed 3 nights in Apr 2023
Response from Synergy Team on 20 Apr 2023
Thank you for taking the time to review Synergy Broadbeach. We are delighted to hear that you enjoyed your stay with us, the great location and spacious rooms. We look forward to welcoming you back again soon.

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Synergy Team on 20 Apr 2023
Thank you for taking the time to review Synergy Broadbeach. We are delighted to hear that you enjoyed your stay with us and look foward to welcoming you back again soon!

8/10 Good

Sikander Singh

Stayed 3 nights in Mar 2023
Response from Synergy Team on 20 Mar 2023
We are pleased your enjoyed your stay with us and hope to see you again in the future.

10/10 Excellent

Bonnie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Wonderful view, comfy, easy check in.
Stayed 2 nights in Mar 2023
Response from Management on 13 Mar 2023
We are thrilled that you enjoyed your stay at Synergy and hope to see you again in the future.

8/10 Good

Elizabeth

Stayed 4 nights in Feb 2023
Response from Synergy Team on 29 Mar 2023
Hi Elizabeth, thank you for your review. Glad that you enjoyed your stay with us and we hope to see you again soon.