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Reviews of Sunburst Motel

3 out of 5
Sunburst Motel
37 Brisbane Road, Biggera Waters, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 155 reviews" "
Rating 8 - Good. 72 out of 155 reviews" "
Rating 6 - Okay. 22 out of 155 reviews" "
Rating 4 - Poor. 6 out of 155 reviews" "
Rating 2 - Terrible. 3 out of 155 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic place but clean,the owners are very nice,location is 5 minutes walk from beach,and you can bring your dog.
Stayed 4 nights in Jul 2021

8/10 Good

Craig, SWR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the noisy person leaving at 3am. Not the fault of motel, just an individual who made a lot of noise and woke me up.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners were very friendly with an excellent location close to everything.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The pool was great and it is great that they allow pets/dogs
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The noisiest aircon ever, had to turn off to sleep. Came back at night to cockroaches and woken in the morning by a group of rude people sitting outside their room.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was excellent, property was very clean and rooms were aqdequate
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable option for a quick overnight stay
Stayed 1 night in Nov 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
I thought the property could use an upgrade as it seemed very old fashioned in its decor. But it had everything that I needed.
Stayed 3 nights in Oct 2019

4/10 Poor

K, Biggera Waters

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tv reception very poor Kettle full of mould No washing/drying amenities Marked blankets Used soap in bathroom
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room smelt like cat & had cat hair on the plates & cups glad we only stayed the one night
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was booked for our staff, they didn't have any complaints
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms. Had everything we needed
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Disliked: Staff & service, property conditions & facilities
It is advertised as a pet friendly but there was nothing on the website stating you must declare your pet or hidden fees for laundry services for your pet. Hidden fee per animal was $40- won’t stay here again!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Just an average place, average location with average staff, nothing special just cheap accommodation
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE PLACE TO STAY WITH YOUR PET NOT TO FAR FROM ANYTHING GREAT PLACE TO STAY
Stayed 2 nights in Jan 2019

8/10 Good

eve, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed some where to stay for 3 weeks due to a commitment. I found this is a clean convenient budget motel Staff we very helpful and friendly.If you are looking for luxury do not go but if you are looking for clean comfort handy to beach and shopping outlets this is the best place Very family friendly
Stayed 15 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location
Close to everything. Room was decent and tidy. The staff were awesome and very helpful and friendly.
Stayed 1 night in Apr 2018

10/10 Excellent

Teanaikura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother
Concrete cell, bedding smelt strongly of wet dog. I threw it off overnight because of the smell, however the next day while i was out they threw the bedding back onto my unmade bed so it it was full of the dog smell AND all the dirt and rubbish off the floor. They don't bother making beds or changing sheets in the week i was there, so my bed was full of dirt for the rest of the stay. Wifi unuseable, power points inaccessible and the airconditioning is in the bathroom (noisy and ineffective). They obviously came into my room each day to snoop around and turn off lights etc. bed not made, towels not changed, toilet paper not replenished and rubbish not emptied once in a whole week. Staff were quite rude when i checked in as it was apparently around dinner time and she wasn't very happy with the interruption. My room was close to their house and their children start up pretty early in the morning, yelling and screaming. Very disappointing accommodation. Wouldn't recommend to anyone.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local motel
Motel room clean and comfortable for a short stay, although small and no cooking facilities.
Stayed 1 night in Oct 2017

4/10 Poor

arty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather grubby, very noisy.
Not a good one, had much better . I would not recommend this motel.
Stayed 1 night in Sep 2017

8/10 Good

Hilton, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shops and the water
A nice stay and the staff were very friendly also.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price and quality
The hotel service is good, location is good, for travelers is good

10/10 Excellent

shannon, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly owners, our third time staying here

10/10 Excellent

Julian, Arundel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel.
The staff were friendly and very helpful in getting my room ready before check-in, definitely would recommend hotel to my friends for a quick stay.

8/10 Good

vince, Scarborough Qld.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to beach & shopping village
Very central to beach & major shopping,Sort drives to all locations.

10/10 Excellent

DAVE, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for wheelchair access. clean, friendly
close to tourist attractions. friendly and helpful

8/10 Good

Tamara, mooloolaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our stay
Just needed a room for a quick Gold Coast visit. Room was clean and tidy

6/10 Okay

erin, coolum

Close to the beach
It was okay. Had trouble with the bathroom door otherwise fine

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and simple
It's a shame that I only get to stay for a night. Good price for a family of 5 to stay overnight

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach
Easy access to all amenties. Close to beaches and facilities like harbour town

10/10 Excellent

ken, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic time
Its a fantastic location for people with pets. Musgrave park is a must. Its and off leash area. Management are very friendly and helpful. Will recommend to everyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean room close to beach and food. Friendly staff eager to help. Good parking off street.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget priced accommodation. Convenient location. Basic but clean and comfortable.

8/10 Good

Gael, Brisbane North

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly & helpful
Ideal for a comfortable overnight stay. Easy to find & close to most services. Ground floor, which makes carrying your gear into very easy.

10/10 Excellent

Mum of 4, Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous for a short term visit
Our family room comfortably accommodated us and our 4 children (including room for a Portacot). I love that the rooms had a few little extras like an indoor clothesline (helpful for drying swimmers and towels) and the kitchenette was sufficient to be able to have some meals at the room.

8/10 Good

James, Toowoomba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are great if you are only staying a couple of nights

10/10 Excellent

Mohammad , ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
It was amazing to be in this motel. Will be there again.

8/10 Good

Peter , Logan City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight stay OR longer.
The motel is rather dated BUT the tariff and the closeness to where we had to be the next day overcame that. The bed was comfortable and the shower and toilet were in a spacious area off the bedroom. The room was spotless and the lady in Reception was friendly and booked us in with no delays. The lady in Reception said that they had only been running the Motel for about 2 weeks. I am sure that the rooms will have a makeover. We were a bit worried about traffic noise as it is on a main road but there was virtually no noise at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very close to beach
Staff we're extremely welcoming.. Rooms were basic but clean

8/10 Good

katie, Darling Downs Qld

Liked: Staff & service
Old and very basic but clean and lovely staff
Good for a cheap overnight stay Close to shops and theme parks

10/10 Excellent

Mike, Coff Harbour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderfull place the cost was a big factor. as it means we are only a four hour drive away so can do it a couple times a year as the coast is great for things to do

8/10 Good

Liz

Liked: Cleanliness, staff & service, room comfort
Simple room, close to water and places to eat.
Simple room, close to water and places to eat. Good value. Great to use as just a place to sleep so you can enjoy all the GC has to offer

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunburst Motel has passed its use by date!
Revolting and likely the most patronising set of notes, rules and signs ever encountered at a motel anywhere in the world. Most adults understand conservation and we did not appreciate the never ending reminders of what to do and what not to do. Barely fitted with essentials, the bedspreads and blanket and pillows were vile and on a cold winter's night if we wanted a doona, we had to pay extra. Even if we ran out of toile paper there was a charge. Next time I'd rather stay in my car.

10/10 Excellent

Elaine, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean room friendly staff great location
So close to theme parks room was immaculate beds so comfortable lovely clean bathroom would stay again in an instant

8/10 Good

Judith, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low priced clean motel perfect for overnight stay
Perfect location and budget priced motel for us when visiting family at north end of Gold Coast. Stayed there twice and will stay again.