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Reviews of Sandbox Luxury Beach Front Apartments

3.5 out of 5
Sandbox Luxury Beach Front Apartments
616 Pacific Parade, Tugun, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 56 reviews" "
Rating 8 - Good. 18 out of 56 reviews" "
Rating 6 - Okay. 12 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 3 out of 56 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Michele

Stayed 2 nights in Aug 2023

10/10 Excellent

Karen Julie

Liked: Cleanliness, amenities, property conditions & facilities
We both loved the beachfront
Stayed 2 nights in May 2023

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
There really just were not enough utensils, plates etc. My parents came for lunch and it was quite difficult to cater. Not enough plates etc. I also felt that it was very expensive for such basic supply of equipment and bedding. i.e. doona had no cover.
Stayed 1 night in May 2023

8/10 Good

Rochelle

Liked: Cleanliness
Stayed 3 nights in Jun 2022

10/10 Excellent

Peta

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property was clean but lacked some basics such as tea / coffee and there was only 1 wine glass. Dishwasher also didn't work
Stayed 1 night in May 2022

4/10 Poor

BOB

Disliked: Cleanliness, amenities, property conditions & facilities
Photos are for front 4 units giving the impression they are all ocean view units, ours was tucked away at the side.The only means of privacy from other guests and neighboring properties was to close the roller blinds, making the unit very dark. Location was great but type of accommodation is more like Standard Room rather than Luxury. No Iron/hair dryers, dishwasher and very tight parking, suitable for small cars only. Needs more thorough attention to housekeeping, no mattress/pillow protectors, stained pillows, spillage stains still on table/coffee table, dust, sand and grime under lounges, beds and lounge cushions. Overpriced, Last Resort only!
Stayed 2 nights in May 2022

8/10 Good

Ryan

Travelled with family
Liked: Room comfort
Experience nature with a price in mind
View from the porch is next to none pending on what one ' s landscape is adorne. All the essentials that is required for a family. Lacked local tv programs due to the tv not picking up the signals however saved by the apps ie netflix. Cleaniness needs to be paid attention to we are in a covid world and there were remiments of precious tenants: not good. certain items need attention ie broken amenties.
Stayed 1 night in Apr 2022

6/10 Okay

Stacey

Travelled with family
Disliked: Amenities
Amazing position. No oven and no stovetop which is challenging for a family. Also laundry and bathroom are all in one including toilet. Again, can be challenging for families.
Stayed 2 nights in Apr 2022

6/10 Okay

Sun kun

Travelled with family
Disliked: Amenities
The pictures are not accurate. My 2 bedroom apartment looked nothing like the picture.
Stayed 4 nights in Apr 2022

10/10 Excellent

Silva

Travelled with family
Liked: Cleanliness, room comfort
Great little weekend away !
Location is amazing. Great price . Few little maintenance issues ; shower leaked & tv didnt work but we didnt mind at all as we were hardly in the unit.
Stayed 1 night in Sep 2021

6/10 Okay

Chelsea

Business traveller
Liked: Room comfort
Great location, cleanliness lacking
I really wanted to like this place as communication and friendliness was great in talking to the property about check in at night... but cleanliness was really lacking. It was just a bit grimy, which is uncomfortable at the best of times; frightening during COVID times. Instructions said my unit was on the ground floor when in fact it was on the 1st level. Great location.
Stayed 1 night in Jul 2021

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, room comfort
Loved it, had mentioned we were a family of five but only catered for four, aside from that, all good.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and access to facilities was great
Stayed 1 night in Jun 2021

8/10 Good

Erika

Business traveller
Liked: Cleanliness, room comfort
Great for the price
Perfect for my business trip as close to nearby hospitals. Extremely good communication about check in and lovely apartment
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Property conditions & facilities
Whilst this is perfectly placed on the beach it did not make up for poor maintenance and lack of cleanliness. Internet and TV did not work on first night, that happens I guess but DVD did not have HDMI cable so that was useless. With 3 grandkids it was time for games but still frustrating. My Car was too tall for car park and I needed to park at the beach. Did not sleep as it is brand new and rather expensive. We will not go back.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great spot , heaps of room .. will be back for sure
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing ... have stayed here before and it was clean and well kept. Now the entire place is worn and tired. Such a shame as it is a great location but is definitely not luxury!
Stayed 5 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Disliked: Room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Laurie

Travelled with group
Disliked: Room comfort
Advertised as luxury beachfront, ha ha.
A total scam. Advertised as a beachfront luxury apartment, with a picture of the apartment we were to have. We were directed to the back one overlooking not just their bins but the bins next door as well. The furniture was very budget with no sign of the advertised luxury. It was very noisy with one long verandah.We didn't think we would stay even though we had paid. The final insult was the girl with the keys said to make up our minds so she could resell it!
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities
When we arrived there was no milk, water or basic amenities. The room was sandy on the floor and dust on the bed heads and throughout
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, apartment clean & tidy. Parking a little tight, but this is not a big negative.
Stayed 2 nights in Sep 2020

8/10 Good

Debra, Brisbane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean and handy to everything. A few issues with equipment within the unit but nothing major. Only big issue was parking and access - don’t book if you have a large vehicle.
Stayed 3 nights in Aug 2020

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, room comfort
Very good
Clean great location great room great view
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
Good location with reasonable price. However, I found that the cleanliness is not up to standard. Also no supply for essential things based on the facilities provided such as detergent powder, dishwashing liquid and tissue box as a courtesy. Overall is pretty good.
Stayed 3 nights in Jul 2020

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, room comfort
Awesome stay
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GreT quiet location. Close to the beach and shops.
Stayed 1 night in Feb 2020
Response from Sandbox Apartments on 14 Mar 2020
We appreciate your feedback and look forward to accommodating you again!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Unit 8 and were unaware that it is underneath - basically in the carpark at the back. Disappointing and no view and very little air. 2nd and 3rd bedrooms were very small. Rest of facilities were good. Pictures on the website did not identify by rooms/units, so we had no idea of knowing before we got there. All other units appeared to have much better views etc. But saying that, it is in an ideal location directly across the road from the beach which is amazing.
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Advertised as luxury, was NOT luxury. No views of anything. Dark had to use lights. Broken glass, dirty glasses. 3br only 1 bathroom with no separate toilet for 6 people. Damaged blinds. Paid $400 for 1 night and was not impressed. Very disappointed. Would not stay here again, falsely advertised and over priced.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this apartment every year. Its in a great location close across from the beach. The three bedroom ocean view apartment is wonderful views and the property is always clean and exceptionally tidy. Would definitely recommend.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our person less check in was seamless. Quiet and clean and the location was perfect. A stroll to the surf club for dinner and a play on the beach with kids. We will be back for sure.
Stayed 2 nights in Aug 2019

6/10 Okay

Eunice

Travelled with family and small children
Liked: Staff & service
I like the ocean view of the apartment which is so beautiful. Good location, clean and close to the beach.
Stayed 1 night in Jul 2019

8/10 Good

Nessi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super clean, neat and a great layout for my family's quick overnight stay. We didn't stay long enough to really comment on the location but when the sun came up and we saw how close to the beach we were we can imagine the front units would have a beautiful aspect. The only real issues we had were that the main bedroom's bed was horribly hard and uncomfortable. The kids' beds seemed fine though. The driveway entry is very tight with little room to manoeuver around so just be careful if you have big car. With the bollards on the beach side and the brick wall at the front it is a very tight space to manoeuver. Other than that, it is a lovely property. Thank you for having us.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic beach front location, beautiful spot. Lovely clean apartment.
Stayed 1 night in Jul 2019

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just a little disappointed
Great location but didn’t like when it said beach front hotel and we stayed in the middle units. It didn’t have fly screens so unit felt very stuffy with no fresh air entering and had an old smell. Unit needs abit more loving with better beds, pillow, sheets and towel even some cold water In the fridge. The units have great potential but lacking the execution.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and easy access to beach. Has everything to make our stay perfect. Prportey manager was so helpful, thankyou.
Stayed 1 night in Jun 2019

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Jason on 13 Jun 2019
Thank you for staying with us. we are very happy that you enjoyed your stay. Yours sincerely, Sandbox Apartments

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was clean and comfortable. Great place to stay
Stayed 1 night in May 2019
Response from Jason on 13 Jun 2019
Thank you for staying with us. We are very happy that you enjoyed your stay. Yours Sincerely, Jason

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
So close to the ocean. Easy to catch public transport. Lots of marks on the walls though & sand throughout the apartment when we arrived..
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Jenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and perfect for going to the beach, only meters away
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not use the description luxury but the position is excellent,The parking was quite difficult as the space allocated made it difficult to get in and out.I found the bed quite hard and the pillows too high.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from beach. Very clean. Very neatly presented.walk distance to shops and surf club/restaurants.Plenty of tea coffee on arrival but no milk supplied
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ,quiet position right on the beach. close to shops and restaraunts.
Stayed 2 nights in Dec 2018

8/10 Good

Shamsul

Liked: Cleanliness, staff & service, property conditions & facilities
The place was good except that it had one toilet.We had a family of 6 .We had to take turn to bath.
Stayed 1 night in Dec 2018