When we first checked in, we noticed the airconditioner was pouring water out the front down the wall straight onto a power point, called reception at 1.10PM and it was closed, looked up an emergency mobile number in the room directory and called it, got voicemail so left a message, never got a reply all weekend. We then ran into the manager that night when the elevator jammed, told her and she told us to turn it off and use the fan!
Bed was the worst I have slept in for years, was glad to leave and go home:-(