Beach/ocean view
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Reviews of Bougainvillea Luxury Apartments

4 out of 5
Bougainvillea Luxury Apartments
3544 Main Beach Parade, Main Beach, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 144 reviews" "
Rating 8 - Good. 42 out of 144 reviews" "
Rating 6 - Okay. 19 out of 144 reviews" "
Rating 4 - Poor. 6 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

VishAka

Stayed 3 nights in Dec 2023

8/10 Good

Krunal

Travelled with family
Liked: Cleanliness, room comfort
When I booked it’s says ocean view but it’s partially ocean view.
Stayed 4 nights in Dec 2023
Response from Barry on 25 Dec 2023
Thanks for staying with us. Hope to see you again soon, and thanks for leaving the unit so tidy.

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Andrew

Liked: Cleanliness
Property is starting to show signs of aging.
Stayed 2 nights in Aug 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly management and a spotlessly clean property. Thank you
Stayed 2 nights in Feb 2023

10/10 Excellent

Babu

Travelled with family
Liked: Cleanliness, property conditions & facilities
Really happy with the accommodation. Close to all amenities. Thanks Jane for all your help. Excellent :)

10/10 Excellent

Cherie

Liked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

Richard

Travelled with family
Disliked: Amenities, property conditions & facilities
Massive construction next door and pool was out of order.
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
We really liked the excellent position, wide ocean views with wonderful cafes and restaurants located away from the Bust Surfer's Paradise district. The building works on the block next door woke us up 7am on a Saturday morning which was a nuisance, but were interesting to watch from our balcony. The lounge was the most comfortable anyone in our family had ever sat in!
Stayed 2 nights in May 2021
Response from Barry on 23 May 2021
Thanks for the feedback, not much we can do about the building works, but yes it is interesting to watch. Lovely to have you r feed back on our apartments.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing views of the ocean and friendly, helpful manager. Would stay again.
Stayed 5 nights in Apr 2021
Response from Barry on 7 May 2021
Thanks for staying with us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Barry on 7 May 2021
Thanks for staying with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
great stay!
Comfortable and accomodating stay in a lovely apartment with great facilities.
Stayed 5 nights in Mar 2021
Response from Barry on 7 May 2021
Thanks for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Barry on 7 May 2021
Thanks for staying with us

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Great location. Easy walk to cafes and shops. Manager was very friendly and helpful. Rooms are very dated with one wardrobe smelling very musty.
Stayed 5 nights in Mar 2021
Response from Barry on 7 May 2021
Thanks for staying with us. Will check the wardrobe.

10/10 Excellent

Jason, Brisbane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly host. Appartments have everything you need. Close to beach and restaurants.
Stayed 1 night in Aug 2020

10/10 Excellent

Kellie

Liked: Cleanliness, room comfort
Beautiful
Great unit. All was clean & comfortable. A very nice 5 days on the beach
Stayed 5 nights in Aug 2020

10/10 Excellent

Paul, Toowoomba

Travelled with family
Liked: Cleanliness
Lovely quiet area close to great restaurants and beach.
Stayed 2 nights in Jul 2020
Response from Barry on 7 Jul 2020
Thanks Paul. Pleased you enjoyed our Main Beach.Please come again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot great views we were on floor 15 love the long verandah close to beach .Room was nice layout was good ..tidy..
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
across the road from the beach - Units were amazing and spacious and the staff friendly
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very comfortable apartment in a great location. Other than new carpet, still in 70s style and could do with an update. Otherwise it was great.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was amazing and the room was quiet.
Stayed 4 nights in Aug 2019
Response from Barry on 22 Aug 2019
Thanks for staying with us and your review.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach. Central property to shops & restaurants. Great for a family vacation or weekend away. Excellent service.
Stayed 1 night in May 2019

10/10 Excellent

Imelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main beach is just actoss the road, Surfers Paradise is just 2.3kms away, Tedder Avenue is just blocks away. The view from the high floor is amazing, property is clean, old building but well maintained, well secured and good WiFi. Highly recommended and we are definitely coming back.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, apartment was clean with good views. Fitout is due for renovation but still great value.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved sitting on the balcony watching the waves and enjoying the breeze.
Stayed 6 nights in Dec 2018
Response from Reception on 16 Jan 2019
Happy to hear you enjoyed your stay. We look forward to welcoming you back next time.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was in good condition. Only issue was that there was a very bad odour near the kitchen area which was not pleasant at all.
Stayed 3 nights in Dec 2018

10/10 Excellent

Tony, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 5 minutes from Seaworld and 2 minutes to the beach. TV was exceptional, but difficult to operate. Swimming pool clean and well lit in the evening. Carpet tacks sticking out near the bedroom sliding door. Watch out for small step to the laundry which caused some stubbed toes.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Kate - Reception on 19 Dec 2018
Thank you & we hope to see you again.

6/10 Okay

Z

Travelled with family
Disliked: Staff & service
I liked the location, the apartment is older style and I would definitely not list it as luxury apartment!!! The lady at the reception was very unfriendly and unprofessional. She liked using the “whatever “ terminology quite a lot! Any time you asked her something , her response would be very short and unfriendly! Once the car park door was stuck , as I was unable to open it with the key that was provided by her & when I called her to advise her , it seemed all too much . Overall it’s not a bad place , it will definitely be better if the service changes & the lady at reception treat clients with respect and professionalism!
Stayed 4 nights in Dec 2018
Response from Reception on 21 Dec 2018
Thank you for your feedback. I am quiet shocked by this review. When you had problems using the Cook top & Foxtel, I had left for the day but drove over to show you how to use it. I gave access to your guests & showed them how to call your apartment - just in case I wasn't at reception when they arrived.Also with the garage door issue, I rang the Manager immediately who went straight downstairs to help you get out.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers of apartments were very obliging and helpful. Apartment was located conveniently close to the beach,and good value for money.
Stayed 3 nights in Nov 2018
Response from Kate - Reception on 19 Dec 2018
Thank you for your comments. Hopefully we will see you again.

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views were incredible!
Very comfortable 2 bedroom unit with great views. Highly recommend!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Reception staff very friendly. Room dated but very clean.
Stayed 2 nights in Jul 2018

10/10 Excellent

Jo, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great apartment very comfortable and clean, great views, we were more than happy
Stayed 8 nights in Jun 2018
Response from Reception on 20 Jun 2018
Thank you for the feedback Jo, hopefully we will see you again soon.

6/10 Okay

Janet, Australia

Liked: Cleanliness
Disliked: Staff & service
Read reviews before you book
Great location, beach just accross the street. Barry was very friendly, but Kate at reception ... unfriendliest receptionist ever. We asked for an extra car park and Barry said yes. When I checked in and reminded her, she questioned why I would need that. Also don't dare to say your unit doesn't look like photos. She immediately goes on the attack and is ready to kick you out in 10 min if you prefer to cancel through Expedia. It was Friday 4pm and my husband didn't want to look for another place. I booked through this site and didn't have the opportunity to choose a unit, this was it, but she insisted that I booked a "standard" unit and can't expect "luxury" as per the name of the units on Expedia. This unit a dated, 3 star unit in a great location, nothing more. It was neat and clean. We enjoyed our stay at the end after I made peace for paying nearly $340 per night for it.
Stayed 2 nights in Apr 2018
Response from Reception on 25 Apr 2018
Thank you for your feedback. Just to clarify, you were offered a refund as we had no other apartments to move you too & you expressed that you were disappointed in the unit you had booked. As you booked via Expedia we do need confirmation from them before cancelling any booking.Your booking was for a Standard low apartment over the final weekend of the Commonwealth Games & School Holidays. When you spoke to Barry we had quiet a few apartments vacant which meant we would have spare car spots. We did however book out, but we were still able to give you a spare car park.

8/10 Good

Ath, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Main Beach location
easy to find, great access to beach, close to theme parks and Surfers, Helpful site managers.
Stayed 3 nights in Apr 2018
Response from Reception on 11 Apr 2018
Thanks for the feedback, hopefully we will see you again soon.

8/10 Good

Graeme, Newcastle

Liked: Cleanliness, staff & service, room comfort
Luxury Apartment Close to BEach
Great location, pre-booking communication was great with a late check-in. Easy to get to transport and short walk to Tedder Avenue
Stayed 3 nights in Apr 2018
Response from Kate Reception on 11 Apr 2018
Graeme, Thank you for the positive feedback. See you next time.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Close to the beach and great view
Spacious apartment with a breath-taking view. Everything neat and tidy. Can the owners get rid of cockroaches, which were hustling through the master bedroom and living room?
Stayed 2 nights in Mar 2018
Response from Kate on 23 Mar 2018
Glad to hear that you enjoyed your stay. We schedule regular Pest control treatments for the whole building. If you would like to contact us to advise which apartment you stayed in we will organise a follow up spray. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute pleasure to deal with. Great unit that was clean and well looked after. Great location that is about a 1 min walk to beach
Stayed 2 nights in Mar 2018
Response from Kate on 21 Mar 2018
Thanks for the feedback. We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a main beach view and quality fittings.
Family friendly accommodation, with main beach views and balcony, modern facilities, quality room fixtures and furniture, parking included, overall very comfortable. Highly recommend this facility.
Stayed 2 nights in Feb 2018
Response from Kate on 21 Mar 2018
Happy to hear you were comfortable & we hope to see you again

8/10 Good

Cathy, Cootamundra AUS

Liked: Cleanliness, staff & service, room comfort
clean and close to the beach.
Easy to get to approx 1/2 hour walk to Cavill Avenue and 15 min walk to Seaworld
Stayed 5 nights in Feb 2018
Response from Reception on 27 Feb 2018
Hi Cathy, Hopefully we will see you again. Glad you enjoyed your stay

10/10 Excellent

Clara, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Apartment - With Stunning Views!!!
Truly fantastic experience from start to finish.Staff went out of their way to help us and ensure our comfort and enjoyment. The apartment was absolutely amazing, spacious and inviting with fabulous views all round. Cannot recommend this place enough, will definitely be staying here again if I come back to the area. Special thanks to Barry!!
Stayed 4 nights in Feb 2018
Response from Barry on 27 Feb 2018
Hello Clara, Thank you for the lovely review & we look forward to welcoming you back to Bougainvillea. Kind Regards

2/10 Terrible

Sam, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turture and terrible stay! Out of Expedia standard
This is first time ever in my life see an accomodation for 275$ per night with this quality ! From first hour I find out this is ripped off place. No staff at 4pm ! No remote for parking ! No aircon no ceiling fan work inside apartment ! The manager is rude and ask to get out the hotel! She insulting us! I was with family and kids that worst stay! Thanks Expedia for relocating me Called the police as I get locked in bathroom at midnight! So if you like to be turtured and get headaches choose this place They sent fake images to Expedia. This is not 4+ apartment. I would say 1 star one. Check the images and see how they cheating travellers.
Stayed 3 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Good walking distance to beach but unit is not mai
Light broken in kitchen lounge chair had broken wheels toilet seat coming off shower blocked hot plates not working unit very poorly maintained
Stayed 6 nights in Dec 2017

10/10 Excellent

Jessica, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and nice rooms
Our family (2 adults and 2 kids) stayed for 9 days, couldn’t fault the location, across the road from the beach and walking distance to cafe, small grocery store and restaurant. Excellent facilities and maintained amazingly. Great general location not too close to Cavill Avenue so not over whelmed with party goers but you can walk there. G link (tram line) about 5 mins walk and gives you endless possibilities. Room was spacious and clean - view was spectacular! Already planning our return visits during the year ahead!
Stayed 9 nights in Dec 2017

6/10 Okay

Scott

Liked: Staff & service
Good location
New construction blocks views of the ocean on lower floors. Furniture in living space was oversized and table dining table very wobbly. Apartment was dated. Pictures looked much nicer than the real life version. Kitchen was well equipped for family meal preparation. Location was out of the hustle and bustle. Public transport very close.
Stayed 7 nights in Oct 2017

8/10 Good

knko, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel across from the beach
First time at this hotel, overall experience was a positive one with just one negative. I had booked and paid for a luxury apartment - HIGH floor. On collection of our keys, we had been given the 5th floor, which was disappointing as we all had the expectation as per our booking that we would be on at least the 8th floor or higher.
Stayed 1 night in Nov 2017
Response from Kate - Reception on 3 Jan 2018
I am happy that your overall experience was a positive one. Our High floor unit start from level 4. Next time please let us know that you would like a higher level & we will do our best.

6/10 Okay

Edward

Disliked: Staff & service
Not a luxury apartment .
Very disappointed that internet not provide as stated , apartment very tired broken blinds ect . Would not stay again .
Stayed 3 nights in Sep 2017