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Reviews of Glenorchy Lake House

4.5 out of 5
Glenorchy Lake House
13 Mull Street, Glenorchy

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and close to the lake.
I could put up photos of the amazing view of Glenorchy and the surrounds but chances are that you've already seen them and are now looking for a place to stay. The Lake House is comfortable and situated very close to the lake. This is both a good thing and a bad thing. Good because it's close to walk and get a better view down the lake or up towards the mountains where sections of LoTR was filmed. Bad because there are sand flies which will happily feast upon your bare skin. Make sure you wear good insect repellent at all times. We stayed in the King suite and it was a quite sizable room with a massive en-suite which included a separate bath. There is a small deck out the front where you could sit and have a coffee or a wine. WiFi was easy to access and suitably fast. The host was amazing and greeted me by name before I managed to tell her any more than the fact I was checking in. I felt that there was nothing that she would not have done to make our stay more comfortable if this was required.
Stayed 1 night in Mar 2021
Response from Portia on 23 Mar 2021
Thanks for your lovely review David, we're glad you enjoyed your stay!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perhaps we didn’t read the write up Properly but we didn’t like the shared kitchen dining and lounge facilities also the free breakfast option is only an option if you can stay onsite after 8.30 am which didn’t work for us .Very clean and tidy but possibly a bit rich for money paid
Stayed 1 night in Feb 2021
Response from Portia on 20 Feb 2021
The description does state that there are communal areas, this means shared, and when guests book they are only selecting a room, not the whole house. If guests wish to have the house to themselves they can book this through our own website, this will also entitle them to free breakfast. These guests would not have had breakfast included as they booked through a 3rd party website so bit confused by their statement regarding this. When breakfast is included all the delicious food is available in the house for guests when they check in so they can eat at an hour that suits them. We have many guests who love the house but clearly the shared facilities do not suit everyone and guests do need to read property descriptions carefully before they book, especially when using 3rd party websites as they can restrict the information we can share about our property on them.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Portia on 20 Feb 2021
Thanks so much Allan!

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Portia on 28 Jul 2020
Thanks Ashley!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Glad We Picked The Glenorchy Lake House
We recommend this lovely accommodation to anyone visiting Glenorchy. All exceeded our expectations with outstanding mountain views, beautiful, shared kitchen and living room, generous breakfast, wonderful host, and fabulous lake and lagoon walks right outside the front door. Loved the deck, cappuccinos from the adjacent cafe, and ease of accessibility to both village and nature.
Stayed 1 night in Dec 2019
Response from Portia on 27 Dec 2019
Thanks so much for your lovely review James, we're glad you had a great time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Portia on 8 Aug 2019
Thanks!

10/10 Excellent

Jillian Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you could ask for and more
Wow what an amazing BB we couldn’t of asked for more, great friendly service from the 2 ladies at the Trading Post, beautiful fresh healthy breakfast, lovely wooden style house, out door spa, close to everything and push bikes if you have time or energy, warm and cozy loved it all.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that it was sold as accommodation near Milford Sound, when that town is a 5 hour drive away.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow just wow.
Very nice. Breakfast that was included with room made it a very pleasant stay
Stayed 1 night in Apr 2018
Response from Portia on 2 May 2018
Thanks for your review!

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting! Fragrant roses wafting in the air next to our private deck, where our lovely hostess delivered hot flat whites upon our arrival! Great jetted hottub with a view of the mountains! What more could one ask for!
Response from Portia on 4 Apr 2018
Thanks for your lovely review Clark!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Helen, Auckland , NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well presented property lacking a few basics.
Being given a room without internal hallway connection to the kitchen/tv area meant having to go outside in icy conditions to make morning tea. Luckily it did nt rain. This made a well presented property very uncomfortable for us . A simple coffee/ tea making in-room facility would have been helpful. Also the water flow in the shower was very weak. Beautiful bathroom though.

2/10 Terrible

Norzaliza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are on our way from Milford Sound to Glenorchy but we have problem with the country code no to allow us to call them to inform them that we are late to arrive to the motel. For info, we are using spark no. We arrive the Glenorchy Lake House around 18:00 and we went to the Trading Post and motel but no one available. We went to the bar 'GYC Cafe and Bar' nearby Glenorchy Lake House and asked the guests inside on how to call the owner as stated at the Trading Post signage 'after hours 5pm, call 4424900 ' which is a different phone number from the information stated in the booking slip. We tried to call both numbers stated in the signage and in the booking slips numerous number of times but no one pick up the phone calls. Refer attachment 1. We waited in the rain for almost two hours until 20:00 at the front of the Trading Post which is stated in the booking slip but no one come to the area. We even go to the next house to ask if someone knows how we can enter the motel, but none available. We are lost and since we are not able to call Hotel.com customer service no from New Zealand, I tried to call my husband multiple times to call Hotel.com customer service on behalf of me. My husband lodge a report twice and even your customer service unable to contact the host. Please refer to your customer service call log. Since we have waited for too long in the rainy day and it is already late and we are extremely tired, we couldn't wait anymore and we deci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely and comfortable place to stay right on the shore of the lake.

10/10 Excellent

Daphne, New Zealand - Northland

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful; lovely to go over the lake for dinner