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Convenient place to stay but it was very small and not very clean. There were holes that may have been burn marks in the bedding.
Clare
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 29 Apr 2024
Hi Clare, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6
We stayed for two nights i think tbere was a miscommunication bc our key was deactivated after one night. And tbe staff opened the door on us at 10am.
Noemi
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
10/10 Excellent
Cinder
6 Apr 2024
Very clean. Room neat and clean.
Cinder
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
Check-in was quick and easy, staff was polite and helpful, room was clean, comfortable and quiet. We were very satisfied with our stay!
Linda
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Linda,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6
2/10 Terrible
jesus alberto
21 Feb 2024
jesus alberto
Stayed 1 night in Feb 2024
Response from Motel 6 Gilroy on 25 Mar 2024
Hello Jesus, we're deeply sorry to hear about your disappointing experience at our Motel 6. Providing a satisfactory stay is our priority, and we regret that we fell short of your expectations. Your feedback is valuable to us, and we will use it to make necessary improvements to ensure a better experience for all our guests.
I enjoying staying at this location great prices and very respectful staff.
Cristina
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi CristinaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
I stay here when I am in Gilroy. It’s not luxurious, but staff is polite and it’s clean!
Cristina
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
It was a nice place l, need a room to study quiet.
Daisy
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 13 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
Response from Brand Experience Team on 16 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
My room was very clean. The hotel was quiet and it's in a good location close to dining. I was in town for a work trip.
Zakary
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 23 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6
Thank you for taking the time to share your positive experience at our Motel 6! We're thrilled to hear that you enjoyed your stay and appreciate your favorable rating. We hope to welcome you back for another great stay soon!
Hello Juan, thank you for taking the time to share your experience with us! We're delighted to hear that you had an enjoyable stay at our Motel 6 and hope to welcome you back for an even better experience in the future.
Hello Daniel, thank you for the fantastic review! We're thrilled to hear that you had such a great experience at our Motel 6. We look forward to welcoming you back for another wonderful stay in the future.
10/10 Excellent
Zoila
Travelled with family and small children
14 Oct 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
Very poor internet.Bathrooms dont have lock on the door.
Zoila
Stayed 1 night in Oct 2023
Response from Motel 6 Gilroy on 16 Oct 2023
Hello Zoila, Thank you for taking the time to review your stay at our Motel 6. We appreciate your rating and valuable feedback regarding the internet and bathroom locks. We'll certainly take these points into consideration as we continually strive to improve our guests' experiences. We look forward to hosting you again in the future.
Hello Lilo, thank you so much for taking the time to leave us a 5 out of 5 rating! We're delighted to hear that you had such a wonderful experience at our Motel 6. Your positive feedback is truly appreciated, and we can't wait to host you again in the future.
The staff was friendly and the check in /out was quick. The room was pretty dirty though, the whole thing smelt like toilet water and the bathroom floor had obvious water damage to it. The tap water stinks, and the sheets had what looked like bloodstains on it.
Chaniya
Stayed 2 nights in Sep 2023
Response from Motel 6 Gilroy on 3 Oct 2023
Hello Chaniya, we appreciate your feedback and are pleased to hear that our staff provided you with a friendly and efficient check-in and check-out experience. However, we apologize for the cleanliness issues you encountered during your stay. Your comments have been noted, and we will be addressing these concerns promptly to ensure a more pleasant stay for our future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us in the future.
Hello Miguel, we're sorry to hear about your disappointing experience at our Motel 6. Your feedback is valuable to us, and we'll use it to make necessary improvements to ensure a more comfortable and enjoyable stay for all our guests in the future.
Hello Yessica, thank you for taking the time to share your feedback and for choosing our Motel 6. We're glad to hear you had a positive experience, and we'll continue striving to make your next stay even more enjoyable.
Hello Harold, thank you for taking the time to review our Motel 6. We're pleased to see that you had a positive experience during your stay, and we appreciate your feedback. We'll continue to strive for excellence and hope to welcome you back for an even more enjoyable visit in the future.
6/10 Okay
TOMORROW
Business traveller
9 Sept 2023
Liked: Cleanliness
.
TOMORROW
Stayed 4 nights in Sep 2023
Response from Motel 6 Gilroy on 11 Sept 2023
Thank you for taking the time to provide feedback on your recent stay at our Motel 6. We value your input and will use it to continually improve our services and accommodations to better meet your expectations in the future.
8/10 Good
Josefina
Travelled with family and small children
7 Sept 2023
Liked: Amenities
I like it was good 👍
Josefina
Stayed 1 night in Aug 2023
Response from Motel 6 Gilroy on 8 Sept 2023
Hello Josefina, thank you for choosing our Motel 6 for your stay, and for your positive rating. We're delighted to know you had a pleasant experience, and we hope to have the opportunity to provide an even better stay during your next visit.
Hello Blanche, thank you so much for your perfect 10 out of 10 rating! We're delighted to hear that you had an outstanding experience at our Motel 6. Your satisfaction is our ultimate goal, and we can't wait to host you again for another exceptional stay.
Hello Jasmine, thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed your stay at our Motel 6, and we look forward to welcoming you back for another comfortable visit in the future.
Hello Monica, thank you for taking the time to leave a review of your recent stay at our Motel 6. We're delighted to hear that you had a positive experience and hope to have the pleasure of welcoming you back in the future.
8/10 Good
Rachel
28 Aug 2023
It was good for the price
Rachel
Stayed 2 nights in Aug 2023
Response from Motel 6 Gilroy on 28 Aug 2023
Hello Rachel, thank you for choosing our Motel 6 for your stay. We're delighted to see your positive review and hope to continue providing you with great experiences in the future.
6/10 Okay
Ibrahim, spring
28 Aug 2023
Liked: Cleanliness, staff & service
Staff and property were ok , staff very helpful but we did not have hot water first day I got there . Water heater was not working . However next day hot water was back
Ibrahim
Stayed 2 nights in Aug 2023
Response from Motel 6 Gilroy on 4 Sept 2023
Hello Ibrahim, thank you for taking the time to leave a review of your recent stay at our Motel 6. We're pleased to hear that our staff was helpful during your visit, although we apologize for the initial hot water issue you encountered. We're glad to know that the problem was resolved promptly, and we appreciate your understanding. We hope to have the opportunity to provide you with an even better experience in the future.
10/10 Excellent
Mario
27 Aug 2023
Mario
Stayed 1 night in Aug 2023
Response from Motel 6 Gilroy on 17 Sept 2023
Hello Mario, thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience at our Motel 6. Your positive feedback is greatly appreciated, and we can't wait to welcome you back for another outstanding stay in the future.
Hello James, thank you for your positive review of your recent stay at our Motel 6! We're delighted to hear that you had a pleasant experience. Your feedback is valuable to us as we continue to provide great stays for our guests.
10/10 Excellent
Guy
25 Aug 2023
Liked: Cleanliness, staff & service
The shower had a lack of hot water. The lady at the front desk was very nice to talk too and tried to make all the car collectors feel welcome for the Monterey event.
Guy
Stayed 2 nights in Aug 2023
Response from Motel 6 Gilroy on 28 Aug 2023
Hello Guy, thank you for your fantastic review of our Motel 6! We're delighted that our front desk team could contribute positively to your stay. Your kind words motivate us to continue delivering exceptional service to all our guests.
8/10 Good
Heather
Business traveller
25 Aug 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
The room had a funky smell. The vending machines for drinks were out of order on 2 floors. The clerk that checked us in & was there when we left, was VERY nice & helpful. Overall the property was pretty clean & looked nice compared to most Motel 6's.
Heather
Stayed 1 night in Aug 2023
Response from Motel 6 Gilroy on 28 Aug 2023
Hello Heather, thank you for taking the time to review your recent stay at our Motel 6. We're delighted to hear you had an overall positive experience, and we value your feedback on areas where we can improve. Your input helps us continually enhance our services for our valued guests.
4/10 Poor
Sandra
Travelled with family
21 Aug 2023
Room service has not provided during my stay. Rooms extremely small
Sandra
Stayed 2 nights in Aug 2023
Response from Motel 6 Gilroy on 28 Aug 2023
Hello Sandra, we appreciate your feedback regarding your stay at our Motel 6. We're sorry to hear that your experience fell short of your expectations and will use your input to continually improve our services.
Stayed 4 nights and room was only cleaned once. Mold was present in the shower upon arrival. After asking specifically for it to be cleaned, they still did not do it. Had to fetch towels and make my own bed for the remaining nights. Management is very relaxed here and this interaction was a very negative experience for me and the brand. I will not be visiting any Motel 6 again.
Marcus
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on 30 Aug 2023
Hi Marcus,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
Hello Dalilah, we're thrilled to hear you had a fantastic stay at our Motel 6! Your 5 out of 5 rating and positive feedback are greatly appreciated, and we look forward to welcoming you back for another excellent experience in the future.
Room was nice enough, but the toilet needs a lid and the bathroom sink faucet sprays when turned on to even a medium level.
Ice machine was empty.
Dorothy
Stayed 3 nights in Aug 2023
Response from Motel 6 Gilroy on 14 Aug 2023
Hello Dorothy, we appreciate your review and are glad to know you found the room satisfactory. Your feedback about the toilet lid, bathroom sink faucet, and ice machine is valuable, and we'll address these concerns to enhance our guests' experience. We hope you'll consider staying with us again in the future.
4/10 Poor
Esly
11 Aug 2023
The beds were very uncomfortable so was the lighting in the room . There were no closets the bathroom was the only real decent thing in there . To be honest I would not stay there again
Esly
Stayed 2 nights in Aug 2023
Response from Motel 6 Gilroy on 14 Aug 2023
Hello Esly, we apologize that your recent experience at our Motel 6 did not meet your expectations. We take your feedback seriously and will use it to improve our services for a more satisfying stay in the future.
8/10 Good
Roxanna Huereca
10 Aug 2023
Roxanna Huereca
Stayed 1 night in Aug 2023
Response from Motel 6 Gilroy on 14 Aug 2023
Hello Roxanna, we appreciate your review and are glad you had a positive experience during your stay at our Motel 6. Your feedback encourages us to keep enhancing our services, and we hope to welcome you back in the future.
Friendly staff. Especially New female Night Clerk.
sandra
Stayed 4 nights in Aug 2023
Response from Motel 6 Gilroy on 14 Aug 2023
Hello Sandra, we appreciate your fantastic review of our Motel 6! It's great to know that our friendly staff left a positive impression on your stay. We hope to provide you with the same level of excellent service during your next visit.
Hello Dalilah, we appreciate your glowing review of your stay at our Motel 6! Your perfect score reaffirms our commitment to providing exceptional service and accommodations. We hope to have the pleasure of hosting you again in the future.
Hotel was clean, slept good enough, other than that the area itself is a little sketchy, but overall its nothing different than what you expect from a motel 6, it gets the job done.
ivan
Stayed 1 night in Jul 2023
Response from Motel 6 Gilroy on 14 Aug 2023
Hello Ivan, we sincerely appreciate your perfect score and positive feedback on your recent stay at our Motel 6! It's fantastic to know that we met your expectations, and we hope to have the pleasure of hosting you again in the future.
8/10 Good
Maria
5 Aug 2023
Liked: Cleanliness, staff & service
Customer service was good
Maria
Stayed 1 night in Aug 2023
Response from Motel 6 Gilroy on 14 Aug 2023
Hello Maria, we appreciate your review of your stay at our Motel 6! It's great to know that our dedicated customer service made a positive impact on your experience. We value your feedback and hope to have the pleasure of hosting you again in the future.
10/10 Excellent
Dalilah
30 Jul 2023
Dalilah
Stayed 1 night in Jul 2023
Response from Motel 6 Gilroy on 4 Sept 2023
Hello Dalilah, thank you so much for taking the time to leave us a perfect 5 out of 5 rating! We're delighted to hear that you had such a wonderful experience during your stay at our Motel 6.
Room was clean and bed was soft. Not bad for a quick one night stay.
Melani
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 3 Aug 2023
Hi Melani, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
6/10 Okay
Francisco
23 Jul 2023
Francisco
Stayed 1 night in Jul 2023
Response from Motel 6 Gilroy on 14 Aug 2023
Hello Francisco, thank you for sharing your thoughts about your recent stay at our Motel 6. We appreciate your feedback and are committed to making improvements based on your experience.
We apologize for the disappointment you experienced during your stay at our Motel 6. We take your feedback seriously and will work diligently to address the issues you've raised to improve the overall guest experience.
4/10 Poor
Sean
Travelled with partner
18 Jul 2023
Liked: Staff & service
We booked a non-smoking room but we got in, it's smelled terrible. The bed sheet has cigarette burn. The pillows are for small kids. The gap in the door were so big you see daylight coming through. Overall we weren't happy with the stay but it Motel 6. We haven't stayed at Motel 6 for a very long time and thought to try it again but still a disappointment.
Sean
Response from Motel 6 Gilroy on 20 Jul 2023
We're sorry to hear that your experience at our Motel 6 fell short of your expectations. Your feedback is valuable to us, and we will use it to make improvements and ensure a better stay for all our guests in the future.
10/10 Excellent
xiaoming
18 Jul 2023
xiaoming
Stayed 2 nights in Jul 2023
Response from Motel 6 Gilroy on 14 Aug 2023
Thank you for choosing Motel 6 and for your perfect rating! We're thrilled to know you had a fantastic stay and hope to welcome you back again soon. Your satisfaction is our top priority.
2/10 Terrible
Dena
Business traveller
17 Jul 2023
Disliked: Staff & service
Staff at check in was rude and charged me again even though I told them I prepaid. Will never stay there again.
Dena
Stayed 1 night in Jul 2023
Response from Motel 6 Gilroy on 20 Jul 2023
We apologize for the negative experience you encountered during your stay, and we're truly sorry to hear about the issue at check-in. Your feedback is valuable to us, and we'll address this with our team to ensure it doesn't happen again in the future. Thank you for bringing this to our attention, and we hope you'll reconsider staying with us in the future.