Genoa hotels from RM196

"Pleasant enough hotel and room. Well located on the river park. Only slight problem was they didn’t seem to ever make up our room unless asked. "

"The room I stayed with all next door rooms being remodeling and even making loud noise from the drilling or chainsawing!"

"You need to bring your own pillows, cuz there pillows are flat "

"Great place will be back"

"The room was clean and spacious. Bathroom products were replenished. Complimentary breakfast was always hot and changed daily. Staff was very accommodating when we arrived late and needed to add extra days. Conveniently located next to Gundersen Lutheran hospital with underground connection. Signage between the hospital and hotel could be improved. Hotel offers a discount to visitors who have someone in the hospital when booked with the hotel directly."

"The room was very clean and comfortable. We had a slight issue with the bathroom, but it was attended to rught away. All of the staff was friendly and helpful. "

"Hot tub and pool were relaxing. Breakfast was good. The restaurant next door was excellent."

"I chose this hotel over a cheaper option because of the advertised amenities, river view, and noon checkout—but overall, it felt overpriced for the experience. I prepaid for breakfast through Expedia but was double charged, and the “complimentary” breakfast offered to make up for issues ended up being confusing and incomplete. The TV in my room didn’t work initially, the hot tub wasn’t hot, and we had to replace our key cards multiple times. The biggest frustration was the checkout time. It was advertised as noon, but I had to debate this with staff. I was also given a card offering accommodations, yet when I asked for a slightly later checkout and a ride to the train station, I had to go back to my room to prove it. Seems like this was the managers instruction, since the lobby attendant kept going to the back room to talk to them. Never did the manager ever come out and speak to me directly though. As someone in hospitality, I stayed patient and respectful, but it felt like I had to advocate for basic services throughout my stay. Overall, not worth the price. I will say one staff member who helped fix the TV and initially offered accommodations was great. Also all the front desk staff were very kind and communicative about the systems they were using being new. "

"Stayed during Winter Storm Elsa. Staff was kind and accommodating. Rooms were clean and well kept. Would recommend a stay anytime. "