5 Rue De L'ill, Z.A. De L'ill, Geispolsheim, Bas-Rhin
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very good hotel for the price, with breakfast included. Location was convenient as a lat night stopover but the surrounding area was rather ugly with some consytuction work going on and lots of major roads nearby.
Matthew
Stayed 1 night in May 2024
Response from Tiare on 19 May 2024
Dear guest,Thank you for sharing your feedback with us.We're glad to hear that you found our hotel to be a good value, especially with our inclusive breakfast. However, we're sorry to hear that the surrounding area did not meet your expectations due to ongoing construction and the proximity of major roads. Your comments are valuable to us as we strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,
Used this hotel location as an overnight point between Chamonix and Amsterdam. Reception was very helpful getting us checked in, and securing an additional room for late additions to our travel group. They also put full hot breakfast out at 4:45 am for our early departure. Very impressed!
John
Stayed 1 night in Feb 2024
Response from Tiare on 19 Feb 2024
Dear guest,Thank you very much for taking the time to share your feedback further your stay in our hotel.We are very happy to read that you had a nice experience during your stay. Your comments are very important to us and will be shared to our entire team.We hope to welcome you back again here with us for your next visit to Strasbourg.Best regards
Dear guest,Thank you very much for your nice feedback further your stay in our hotel.We are glad to read that you enjoyed the confort of the bed.Your comments are very important to us and will be shared to our entire team.We hope to welcome you back again for your next visit to Strasbourg.Best regards
10/10 Excellent
Carol
29 Dec 2023
Carol
Stayed 2 nights in Dec 2023
Response from Tiare on 22 Jan 2024
Cher client,Merci d'avoir pris le temps de répondre à notre enquête de satisfaction à la suite de votre séjour dans notre hôtel.Nous espérons vous accueillir à nouveau parmi nous très prochainement.Bien à vous
Chère Madame,Un très grand merci d'avoir pris le temps de répondre à notre questionnaire de satisfaction.Nous sommes heureux de lire que vous avez passé un bon séjour parmi nous.Au plaisir de vous accueillir à nouveau dans notre hôtel très prochainement.Bien à vous
Although the location wasn’t the nicest this hotel was great for an overnight stay. All the staff were so helpful and kind. They even phoned ahead to help us with a dinner reservation in the local town. Good continental breakfast, clean, comfortable bed. Pillows could have been softer but that’s a personal preference.
Elizabeth
Stayed 1 night in Nov 2023
Response from Tiare on 10 Nov 2023
Dear guest,Thank you very much for your feedback.we are glad to read that you had a nice experience in our hotel and we hope to welcome your back again in our hotel for your next visit to Strasbourg.Best regards
Dear guest,Thank you very much for sharing your feedback further your stay in our hotel.We are glad to read that you had a nice stay with us.Your comments are well noted and will be shared to our entire team.Best regards
Dear guest,Thank you very much for your feedback.However, I am surprised to read that the breakfast we propose was not at your convenience and we would like to know what was the issue. This way we know what should be improved as this is the main goal of our survey.
8/10 Good
Russell
18 Sept 2023
Liked: Cleanliness, staff & service, room comfort
Ideal stay to go in to visit Strasbourg as suggested by hotel receptionist who was really helpful. Got park and ride only 4.50 euros and tram straight into Strasbourg included. Hotel very clean and staff really helpful and friendly. Only downside was kids kicking a ball in the car park in the dark until after 9pm
Russell
Stayed 2 nights in Sep 2023
Response from Tiare on 22 Sept 2023
Dear guest,Thank you very much for taking the time to share your feedback further your stay in our hotel.We are glad to read that the park and ride was at your convenience to go to Strasbourg city center.Be assured that your comments are well noted and will be shared to our entire team.We hope to welcome you back again here with us for your next visit to Strasbourg.Best regards
10/10 Excellent
Claudio
11 Sept 2023
Claudio
Stayed 2 nights in Aug 2023
Response from Tiare on 2 Oct 2023
Thank you very much for your feedback.We hope to welcome you back again in our hotel for your next visit to Strasbourg.Best regards
Chère Madame,Merci beaucoup d'avoir pris le temps de répondre à notre questionnaire de satisfaction à la suite de votre séjour dans notre hôtel.Nous espérons vous accueillir à nouveau parmi nous pour votre prochaine visite à Strasbourg.Bien à vous
10/10 Excellent
Helen
23 Jul 2023
Helen
Stayed 1 night in Jul 2023
Response from Tiare on 28 Jul 2023
Chère Madame,Merci beaucoup d'avoir pris le temps de répondre à notre questionnaire de satisfaction à la suite de votre séjour dans notre hôtel.Nous espérons vous accueillir à nouveau parmi nous pour votre prochaine visite à Strasbourg.Bien à vous
Dear guest,Thank you very much for taking the time to answer to our guest satisfaction survey.We are glad to see that you enjoyed your stay in our hotel. We hope to welcome you back again here with us for your next visit to Strasbourg.Best regards
Cher client,Merc beaucoup d'avoir pris le temps de répondre à notre enquête satisfaction à la suite de votre séjour dans notre hôtel.Nous apprécions vos notes and nous espérons vous accueillir à nouveau parmi nous très prochainement.Bien à vousTiare
10/10 Excellent
Bob
27 Apr 2023
Bob
Stayed 1 night in Apr 2023
Response from Tiare on 1 May 2023
Cher client,Un grand merci d'avoir pris le temps de répondre à notre enquête satisfaction à la suite de votre séjour au Holiday Inn Express Strasbourg Sud.Nous sommes ravis de lire que vous avez passé un bon séjour. Nous espérons vous accueillir à nouveau parmi nous très prochainement.Bien à vous
8/10 Good
Estelle
21 Feb 2023
Liked: Cleanliness, staff & service
Estelle
Stayed 2 nights in Feb 2023
Response from Tiare on 27 Feb 2023
Bonjour,Merci d'avoir pris le temps de répondre à notre questionnaire de satisfaction à la suite de votre séjour dans notre hôtel. Nous espérons vous accueillir à nouveau parmi nous pour votre prochaine visite à Strasbourg.Bien à vous
Dear guest,Thank you very much for your rating.We hope to welcome you back again in our hotel for your next visit to Strasbourg.Best regards
10/10 Excellent
Ethan
23 Jul 2022
Ethan
Stayed 1 night in Jul 2022
Response from Tiare on 11 Aug 2022
Merci beaucoup d'avoir répondu à notre enquête de satisfaction. Nous espérons vous accueillir à nouveau parmi nous très bientôt.
10/10 Excellent
christian
3 Jul 2022
christian
Stayed 2 nights in Jun 2022
Response from Nicolas on 7 Jul 2022
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
La Réception
Second stay here and really liked it. Secure on site parking. Comfortable stay. Breakfast wasn’t great. Staff were friendly.
Rachel
Stayed 1 night in Feb 2022
Response from Tiare on 19 Feb 2022
Dear guest,
Thank you so much for taking the time to share your feedback further your stay in our hotel. We are so happy to read that you enjoyed your stay with us. Your comments are very important to us and will be shared to our entire team. We hope to welcome you back again at the Holiday Inn Express Strasbourg Sud for your next visit to Strasbourg.
Best regards
8/10 Good
virgilio
27 Jan 2022
virgilio
Stayed 1 night in Jan 2022
Response from Tiare on 1 Feb 2022
Dear guest,
Thank you very much for your rating.
We really appreciate it and we hope to welcome you back again in our hotel for your next visit to Strasbourg.
Best regards
This is a transit hotel in a very strange area, more like for truck drivers. Completely different to IHG hotels in France or Germany. Breakfast was nothing special. Too expensive for it offers.
Mr Cristian E
Stayed 1 night in Dec 2021
Response from Tiare on 28 Dec 2021
Dear guest,
Thank you very much for your feedback.
Your comments are well noted and will be shared to our entire team.
We hope to welcome you back again in our hotel for your next visit to Strasbourg.
Best regards
Très belle prestation
Très bon rapport qualité prix
Olivier
Stayed 1 night in Oct 2021
Response from Tiare on 4 Dec 2021
Cher client,
Merci beaucoup d'avoir pris le temps de partager ces jolis compliments à la suite de votre séjour dans notre hôtel. Toute notre équipe sera ravis de vous accueillir à nouveau parmi nous pour votre prochaine visite à Strasbourg.
Bien à vous
Tiare
10/10 Excellent
Geoff
19 Aug 2021
Geoff
Stayed 1 night in Aug 2021
8/10 Good
Maria
14 Jul 2021
Liked: Cleanliness, staff & service, room comfort
Maria
Stayed 1 night in Jul 2021
Response from Yelda on 16 Jul 2021
Bonjour Madame Maria, nous vous remercions d'avoir pris le temps de compléter notre enquête de satisfaction et sommes ravis que ça vous plaise. Nous espérons vous revoir au plus vite parmi nous. Passer une bonne journée, cordialement, Yelda
10/10 Excellent
Susan
16 Dec 2020
Susan
Stayed 1 night in Dec 2020
Response from Tiare on 2 Jan 2021
Cher client,
Un grand merci d'avoir pris le temps de répondre à notre questionnaire de satisfaction.
Nous espérons vous accueillir à nouveau parmi nous pour votre prochaine visite à Strasbourg.
Bien à vous
Room had a odor as soon as you walked in. The chair in the room was extremely dirty. They are doing buffet breakfast during covid and to no fault of their own the cleanliness was bad (guest not following rules). Room size not worth price paid. Pool area a lot smaller than pictured. Hotel just overall need a deep cleaning!! The receptionist was very friendly and helpful!
Monique
Stayed 3 nights in Aug 2020
8/10 Good
stephen
Travelled with family
9 Aug 2020
Liked: Cleanliness, staff & service, room comfort
Great staff. Hotel somewhat tired. Our room had VERY smelly drains. Reported, but was not corrected by the time we left. Pool water was very cloudy.
stephen
Stayed 1 night in Aug 2020
6/10 Okay
David
Travelled with group
26 Feb 2020
Liked: Staff & service
Disliked: Property conditions & facilities
1980s hotel. Basic room bring your own toiletries. Shower clogged and water ran everywhere. Breakfast was below average. Service was nice though.
David
Stayed 1 night in Feb 2020
Response from Front desk team on 2 Mar 2020
Dear David,
Thank you for taking the time to write a review about your recent stay at the Holiday Inn Express Strasbourg Sud.
We are very sorry to read that there was an issue with the shower in your room. We will do the necessary so it won't happen again.
Concerning the toiletries and breakfast, we are a 3-star-hotel with standards that match our category.
I hope we will have the pleasure to welcome you again so you can see that this situation was an exception.
Best regards,
Dear Veli Gokhan,
Thank you for your feedback !
We are glad to read you our hotel was a good quality/price to you.
Best regards,
Holiday Inn Express Strasbourg Sud team
Very quiet and comfortable hotel in a considerably good location, but absolutely you need a car to reach downtown.
MURATKIRAT
Stayed 1 night in Jan 2020
Response from Noémie Roussel - General Manager on 23 Jan 2020
Dear Muratkirat,
Thank you very much for your nice comment about your recent stay at the Holiday Inn Express Strasbourg Sud.
We are very glad to read that you enjoyed the quietness and cosiness of our hotel.
We will be very happy to welcome you again soon,
Best regards,
Noémie Roussel
General Manager
Everything is old and in poor condition.
Came to a “clean”room with prior guests clothes underneath the bed!!
Verified traveller
Stayed 4 nights in Dec 2019
Response from Noémie Roussel on 2 Jan 2020
Dear guest,
Thank you for taking the time to write a review about your recent stay at the Holiday Inn Express Strasbourg Sud.
We are very sorry to read that your experience didn't fullfil your expectations.
Your comment will help us improve ourselves.
I hope we still have a chance to welcome you again,
Sincerely,
Noémie Roussel
General Manager
The room was spacious and the breakfast buffet is have some options. There is a P+R within 10min drive where you can take the train direct to the city.
Ronaldo
Stayed 1 night in Dec 2019
Response from Noémie Roussel on 2 Jan 2020
Dear Ronaldo,
Thank you for your comment about your recent stay at the Holiday Inn Express Strasbourg Sud.
We are very glad to read that your enjoyed your time with us.
Hope to see you soon again,
Best regards,
Noémie Roussel
General Manager
Staff was very friendly and helpful. Room was spacious and clean. Breakfast was good and included. Free parking. Location is great. Very close to Strasbourg center.
Verified traveller
Stayed 2 nights in Dec 2019
Response from Noémie Roussel on 16 Dec 2019
Dear guest,
Thank you so much for your feedback about your recent stay at the Holiday Inn Express Strasbourg Sud.
We are so glad to read that you enjoyed your time with us, as well as our rooms, breakfast and location.
We hope to see you soon again!
It was clean hotel with friendly staff. The check-in and check-out was great. The breakfast was average. The parking lot is good. The hotel was quiet and comfortable.
Verified traveller
Stayed 1 night in Oct 2019
Response from Noémie Roussel on 31 Oct 2019
Dear guest,
I would like to thank you for taking the time to write a review about your stay at the Holiday Inn Express Strasbourg Sud.
I am glad to read that you enjoyed your stay with us!
I am looking forward to welcome you again!
Best regards,
Noémie Roussel and all the team
It is good for short term stay. staff are wonderful & very welcoming.
Verified traveller
Stayed 3 nights in Oct 2019
Response from Noémie Roussel on 25 Oct 2019
Dear guest,
Thank you very much for your lovely comment !
I am glad to hear that you enjoyed our team's hospitality.
Hope to see you soon at the Holiday Inn Express Strasbourg Sud.
Noémie Roussel and all the team
No restaurants in the area if you check in after 8:30. Staff was great though and helped order pizza.
Verified traveller
Stayed 1 night in Oct 2019
Response from Noémie Roussel on 25 Oct 2019
Dear guest,
Thank you very much for your comment.
I am glad to hear that our team was helpful concerning your dinner!
I hope to see you soon again!
Best regards,
Staff very friendly and fluent in several languages. Pool was a drawing point and it was not open until checkout time despite supposed to be open by 9:30
Oddly quite a bit of mold in the shower over head but everything else lovely.
Verified traveller
Stayed 1 night in Sep 2019
Response from Tiare on 16 Sept 2019
Dear guest,
Thank you very much for sharing your feedback further your stay at the Holiday Inn Express Strasbourg Sud.
Your comments are very valuable to us and will be shared to our entire team.
We hope to welcome you back again in our hotel for your next visit to Strasbourg.
Best regards