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Reviews of 18 Faces

3.5 out of 5
18 Faces
Bope Cross Road, Mahamodara, Galle, Southern Province

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 20 reviews" "
Rating 8 - Good. 9 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Extremely comfortable stay. The breakfast was the best I had in Sri Lanka by a mile, But it was the excellent customer service that stood out. Everyone was excellent and went out of their way to help me. I recommend most highly.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great staff, nice room, good breakfast
Stayed 1 night in Jan 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Close enough to the fort and the free tuktuk to is useful. Room is well presented and fairly clean. You do get the odd whiff from the municipal dump round the corner though.
Stayed 2 nights in Dec 2023

8/10 Good

Diana, Kings Meadows

Liked: Cleanliness, staff & service, amenities
The property could do with a little overhaul, but the pool though small is under the cover of glorious trees and that makes a cool dip which is a delight. There are pool chairs also in the shade as well as others in the full sunshine. When the temperature exceeds 30 degrees. The nearby beach is not worth swimming in. Far too much pollution. Push bikes can be hired at Galle fort and it is flat for riding.
Stayed 4 nights in Nov 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Courtesy tuk tuk to take you where you want to go.Beautiful grounds in tropical setting including a family of monkeys in the trees. Nice ,clean,pool. Small hotel, maybe seven rooms. Very good breakfast. A bit away from the center but you have the tuk tuk.
Stayed 3 nights in Jun 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, room comfort
Nice, clean accommodation in a tropical setting.
Stayed 3 nights in Apr 2023

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Staff were incredibly friendly, rooms are spacious,clean and comfortable. Would recommend.
Stayed 1 night in Jan 2020
Response from Nirosh on 8 Jan 2020
Thank you very much.

10/10 Excellent

Hirantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most friendly staff
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the friendly staff. All of the people are incredibly helpful and generous.
Stayed 1 night in Sep 2019
Response from Nirosh on 17 Sept 2019
Thank you very much for your lovely comment.

8/10 Good

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay in Galle
We stayed for two nights..& whilst the weather wasn’t great.. the folk at 18 faces were very kind & offered us an umbrella everytime we went out.. very helpful & pleasant staff. Small place so quiet & peaceful.. very close to Galle fort.
Stayed 2 nights in Aug 2019
Response from Nirosh on 25 Aug 2019
Thank you so much.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good value. Quiet area. Lovely breakfast. Great WiFi
Stayed 1 night in Aug 2019
Response from Nirosh on 22 Aug 2019
Thank you so much

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel was perfect distance from Galle Fort and a free tuk tuk service was offered to the town. Breakfast was great with lots of options! The pool was quite dirty so we didn't use this - a cleaner pool would have made this hotel much better! We had a 'Dream Face' room which was located behind the reception desk area and had a small outdoor area with no view at all. We would have requested an 'Air' or 'Water' room in advance (both facing onto the pool) had we known. The room itself was nice however, well decorated and had a good shower. Hotel staff couldn't be faulted, they were all very friendly and were happy to help at all times of the day!
Stayed 2 nights in Mar 2019
Response from Nirosh on 31 Mar 2019
Thank you very much for your lovely comment. We will definitely rectify what you meant. Thank you.

10/10 Excellent

Patrick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is situated about a 20 minute walk from centre of Galle. It is relatively new so the facilities are excellent. The staff are all very welcoming and always have a smile on their faces. The food at the hotel is excellent and reasonably priced. I thoroughly enjoyed my stay and can recommend it.
Stayed 7 nights in Nov 2018
Response from Nirosh on 22 Nov 2018
Thank you very much for your lovely comments.

8/10 Good

Colin, Wiltshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family run hotel. Modern, clean with friendly helpful staff. Comfortable room. Good breakfast. I can highly recommend this hotel.
Stayed 2 nights in Jun 2018
Response from Nirosh on 28 Jul 2018
Thank You Mr.Colin

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel mit besonderem Style
Sehr schönes Hotel mit besonderem Style und sehr nettem Service. Preis-Leistung stimmt auf jeden Fall. Würden wir wieder buchen.
Stayed 1 night in Dec 2021
Response from Nirosh on 26 Dec 2021
Thank You Very Much Value for Comment.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt lille hotel
Meget venligt personale. Billederne lyver ikke, det er et rigtig hyggeligt lille hotel. Værelserne er rene og hyggelige.
Stayed 1 night in Jan 2020
Response from Nirosh on 3 Feb 2020
Thank you very much for your lovely comments.

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2019
Response from Nirosh on 6 Oct 2019
Thank you very much

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service og omtenksomhet ut i fingerspissene
Fantastisk lite hotell drevet av nydelige mennesker. Ingenting å klage på. Slagordet deres er «Loving and Caring», noe som gjenspeiler hele oppholdet. En perle!
Stayed 1 night in Jul 2019
Response from Nirosh on 11 Jul 2019
Thank you very much for your lovely comment. Hope you both are fine. Hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und zuvorkommendes Personal, leckeres Frühstück. Der Pool ist eine gute Abwechslung bei der Hitze. Kostenloser Tuk Tuk Service ins Fort. Ein paar Aufhängemöglichkeiten im Zimmer wären gut :)
Stayed 2 nights in Mar 2019
Response from Nirosh on 31 Mar 2019
Thank you very much for your lovely comment.Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018
Response from Nirosh on 19 Dec 2018
Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel. Location is a bit off, but takes a few minutes by tuk tuk from Galle Central Station. Staff is very friendly and service minded. They do everything in their power to make you feel comfortable.
Stayed 2 nights in Mar 2018