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"The staff was kind and very responsive on the arrival and organising the events. Checking in and out was easy, well organised. However the facilities needed more maintenance. The rooms were mouldy and needed more ventilation. Toilet wise could be largely improved in terms of insect defecate. Understand it’s a place surrounded by nature but also spotted a mouse in one of the rooms, the staff were quick to respond and helped checked the rooms. The lagoon area with water was dirty "

"My 2nd visit here, they made some improvements to serving guests and added attentiveness to guests needs. Family-Friendly place. No other hotel i’d be in Tanjungpinang. Happy with my stay."

"Great stay. Very friendly staff. "

"All good especially the breakfast spread."

"Great place"

"I booked on behalf of my mother. As I was worried, I called the hotel and they immediately checked on my mother and helped her with WiFi connection. The staff were amazing. thank you once again. 🙏 "

"Everything was great, from location to customer service and location "

"Clean, spacious room with an adequate pool and nice gym. Breakfast buffet was also nicely curated. Short walk to One Batam Mall although no proper road crossing. Would definitely stay again!"

"Good choice if you would like to take relaxing weekend, near from the ferry terminal and food was good."

"Polite and approachable staff."

"Location: only 5minutes from ferry terminal Resort: Staff super friendly and helpful. Like the vibe on the resort and I feel very relax staying here. Restaurant: food is nice and the waitress also very friendly and helpful. Will definitely come back again!"

"Beautiful facilities & spa . Very well maintained."

"Great venue for a relaxing holiday."

"The breakfast spread is great!!!"