Riad in Gakenke
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Top Gakenke Hotel Reviews
Zaria Court Kigali, Tapestry Collection by Hilton
8/10 Good
"The hotel was perfectly fine, well located, and the room was clean and spacious. The staff was mostly friendly. Two issues I want to raise were the breakfast service and the decision to put an able bodied person in an accessible room when it was not specifically requested. On my first morning, I used the in-room tablet to order an “American” breakfast. Not only did it take over an hour, when the person arrived, she only had my coffee juice and eggs. Something about the hotels system does not register the entire breakfast after it asks about specific selections. She then had to put in for the other items which, of course, took longer. Finally, I requested bacon (pork) and she returned with chicken sausage explaining that because the hotel had Muslim guests, there wasn’t any pork on the premises. However, I don’t eat chicken which I could have told her if she had asked and not assumed the substitution would be ok. Needless to say, I didn’t get breakfast ever again. Secondly, I was assigned an accessible room, but did not request it. For reasons that make sense for a non-abled bodied person, gone shower, sink and toilet are all open with no dividers. This means every time I took a shower the entire space, including the toilet, sink and entire floor was wet. This was a major inconvenience during my stay, and I would have preferred a standard room since I didn’t actually need any accommodations. While the hotel was a decent value for the money, I likely wouldn’t stay there again."
2000 HOTEL Downtown Kigali
10/10 Excellent
"Breakfast was great. I made use of the complimentary airport pickup and it was smooth. They arrived on time and I had a great time."
Oasis Park
8/10 Good
"Clean room, good space. Friendly staff. Breakfast offering needs improved execution and communication."
Kigali Serena Hotel
10/10 Excellent
"Wonderful service especially the staff at the restaurant. Emma NK served us daily and was extremely helpful, attentive, and kind. Wonderful stay and would highly recommend it."
Kigali Marriott Hotel
10/10 Excellent
"It was a short staycation for my hubby’s bday. Over all everything was great. Except the sauna and steam room wasn’t working. There wasn’t any cocktails available by the pull side. And our couples massage wasn’t the best we’ve had. Aside those little things, everything else made his bday great."
Eagle View Golf
10/10 Excellent
"Clean room and great staff. Breakfast was amazing and location was A+"
Radisson Blu Hotel & Convention Centre, Kigali
10/10 Excellent
"Overall a very good service. One thing that stood out for me though - it was lovely to hear the pianist playing each morning and evening in the lobby."
Hôtel Des Mille Collines
10/10 Excellent
"Excellent service, Lovely hotel with good food. Breakfast buffet and Sunday brunch is great and the Thursday night cultural show is wonderful! Felt like home."
Velvet Suites
10/10 Excellent
"Clean room,"
Find out more about Gakenke
Gakenke Riad information
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