Private kitchenette
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Reviews of The Grand Residence Hotel Hakata

2.5 out of 5
The Grand Residence Hotel Hakata
4-4-12 Higashi-hie, Hakata, Fukuoka, Fukuoka

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 45 reviews" "
Rating 8 - Good. 11 out of 45 reviews" "
Rating 6 - Okay. 11 out of 45 reviews" "
Rating 4 - Poor. 3 out of 45 reviews" "
Rating 2 - Terrible. 5 out of 45 reviews" "

8.2/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Travelled with family
Disliked: Room comfort
Small little condo style hotel
There really is nothing necessarily terrible about this property but nor is it as nice or as large as some other properties near by. Location is pretty close to the airport as well as Lala Port and Hakata station. The biggest downside is the lack of parking, and getting in the front security door is kind of a huge pain in the rear, finally the unit is quite small and ideal for 3 people max.
Stayed 1 night in Feb 2024

8/10 Good

Mason

Stayed 1 night in Jun 2023

8/10 Good

Chang-Kwon

Stayed 3 nights in Feb 2023

2/10 Terrible

Kristoffer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you stay at this property then you should know that you will need to go to another hotel to check in. After check in take a taxi from that hotel to the actual hotel. If you are choosing this hotel because close to airport then don’t because the check in is not close. They will not come to the property even with three staff on hand at the other hotel. Staff only speaks Japanese. This is an apartment building and not an actual hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, and convenient.
Stayed 1 night in May 2021
Response from レジデンスホテル博多 on 26 May 2021
Thank you very much for choosing our “RESIDENCE HOTEL HAKATA” out of million other hotels.We are very happy to know that you have had a comfortable stay. We are very happy to receive your high punctuation review. We are all looking forward to your next visit.

8/10 Good

Christina, Seattle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facilities seemed new and in great condition. There was a washing machine available as well as a small kitchen. Definitely would be a nice place to stay long term. My only issue was that the check in counter and actual hotel were about a 20 minute walk away from each other. We weren't informed about a shuttle service if there was one so we had to carry our luggage after a long day of sightseeing. Making this more clear would be helpful.
Stayed 1 night in Feb 2020

6/10 Okay

Dattatray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PROPERTY IS GOOD BUT SERVICE IS NOT
HOTEL IS GOOD BUT THE CHECK-IN PLACE AND HOTEL IS QUITE FAR IT TAKE 20 MINUTES BY WALK. IF YOU HAVE LUGGAGE THEN IT BECOMES VERY EXHAUSTIVE WALK FROM RECEPTION TO HOTEL. MORE IMPORTANTLY IF STAY IS LONGER HOTEL IS NOT CLEANING ROOM AND CHANGING THE BED SHEET & TOWELS THAT YOU HAVE TO WASH BY USING WASHING MACHINE.
Stayed 1 night in Dec 2019

8/10 Good

Li

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good apartment for family
Good for the room condition Bad for the front desk location which is around 15 mins walk from the property. Also, the property address stated in hotel.com is different from the actual one.
Stayed 7 nights in Dec 2019

10/10 Excellent

KAJIRO

Liked: Amenities
無駄を省いたら本当にコスパ最高でしたm(__)m
Stayed 1 night in Apr 2024

2/10 Terrible

?

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Donghyeon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Li-Cheng

Liked: Property conditions & facilities
Very nice apartment style hotel, would definitely choose this place again next time when I come Fukuoka
Stayed 4 nights in Jun 2023

10/10 Excellent

chun hay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

しげる

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
駅から5分くらいでわかりやすかったです。 施設は、きれいで茶碗類もあり使いやすかったです。
Stayed 1 night in May 2023

10/10 Excellent

KUO-TANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
這裡很適合喜歡體驗日本生活的人，房間、浴室、小廚房都非常日式，地下鐵車站也很近，到機場或博多車站都只有一站的距離，適合二人出遊，如果帶小朋友可以在木質地板加地毯上打地鋪，有日式被墊可用，小朋友超喜歡，當然預算夠的話也可以租二間，算起來還比五星飯店家庭房便宜。
Stayed 4 nights in Feb 2023

2/10 Terrible

hong gyu

Stayed 1 night in Dec 2022

10/10 Excellent

みき

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感あって、最低限の設備で良い！
Stayed 1 night in Aug 2022

8/10 Good

kenta

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
全てで良かったです。 ありがとうございました。
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
部屋やトイレ、お風呂は綺麗だったが、長期滞在の方が多くなったからか、キッチンが汚い時が多い、また冷蔵庫の中が臭ったりゴミ箱の引き出しから生ゴミのような臭いがする。キッチンの清掃は大変かと思いますが、もう少ししキレイだと気持ち良いです。
Stayed 1 night in Jun 2021

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from The Grand Residence Hotel Hakata on 12 Mar 2021
当ホテルをご利用いただきありがとうございます。 お客様にご満足いただけて大変光栄でございます。 また福岡でホテルをお探しの際は、当ホテルをご利用くださいませ。 お客様のまたのお越しをお待ちしております。 ありがとうございます。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泊まりやすい立地と環境
とても清潔でよかったです
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
また泊まるかな！
でっかいゴキブリがいた！ テレビに不具合があった！ あとは満足です！
Stayed 1 night in Aug 2020

6/10 Okay

yoshihiro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
受付事務所が離れてる
徒歩の人は間違えないように。
Stayed 1 night in Jul 2020

10/10 Excellent

TAGAWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
値段さえ我慢できれば良
リピートしました。今回は浴槽の清掃は良かったが…しばらく使われていないなかホコリが…
Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
コスパ的に充分
設備はレンジが部屋に無いだけで、あとは申し分ない。浴槽の清掃が甘かったのだけが心残りかな。
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
部屋が素敵
部屋もきれいで広く過ごしやすかった。
Stayed 1 night in Apr 2020

8/10 Good

YUKARI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ありがとうございます
チェックインの場所が違うのはちょっと大変だった。荷物も預かって下さるのは良いがホテルの部屋に届けてくれたらなお嬉しいと思った。 部屋は快適でしたが、加湿器が欲しかったです。
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

NORIKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン方法はもっとわかりやすくしてほしい
チェックインのことをもう少しわかりやすくしてほしい。 予約時：ベット２台の記載なのにダブルベット１台に布団一式になっていた。アメニティーは充実していたがバスユニットの掃除がきちんとされていないのかお湯をためてはいると浴槽内がざらざらしていた。
Stayed 1 night in Feb 2020

8/10 Good

Yukino

Stayed 1 night in Feb 2020

6/10 Okay

Yuanling

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
乾淨但設備匱乏的公寓式飯店。
住宿的地點離博多車站非常遠， 此外。 Check in處跟 入住的地點距離也非常遠，拖著行李奔波十分不便。 此外。 房間內有瓦斯爐，卻沒有任何的烹調、刀刃等器具， 甚至連微波爐都沒有。
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
チェックイン場所と実際の宿泊先住所が違う点は、事前のメールで目立つように記載頂かないと、宿泊者に分かりにくいと思います。
Stayed 1 night in Jan 2020

2/10 Terrible

AZUSA

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

HIROKI

Stayed 1 night in Dec 2019

2/10 Terrible

Yuet Ting

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Terrible checking in process, different addresses
The checking in process is terrible. The address of checking in counter is 15-min walk away from the hotel. I felt so disappointed.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
新築なのでとてもキレイでした。 マンションの一室なので自宅にいるようにくつろげました。 洗濯機、冷蔵庫もあり長期滞在にも利用できそうです。フロントが別場所で少し遠いこと以外はとてもよかったです！
Stayed 1 night in Dec 2019

4/10 Poor

Ms.supitcha

Disliked: Staff & service, property conditions & facilities, room comfort
แบบนี้ก็มี
ไม่แนะนำนะคะสำหรับผู้ที่ไม่ได้อาศันอยู่ในพื้นที่เพราะตำแหน่งที่คุณเห็นกับจุดที่คุณจะเข้าพักคนละตำแหน่งกันที่ๆคุณเห็นคือเป็นแค่เข้าไปเช็คอินน์รับกุญแจเฉยๆแต่ถ้าคุณจะต้องเข้าพักจะต้องนั่งรถไฟไปอีกสถานีทำให้เสียค่าใช้จ่ายเพิ่มที่จองไปเพราะตอนแรกบอกอยู่ใก้ลสถานีHakata
จุดคืนกุญแจ
ตำแหน่งที่ตั้งเช็คอินน์
Stayed 1 night in Dec 2019

6/10 Okay

タペヤラ, 日本

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
お風呂が少し汚れていた。ネット完備と書いておきながら接続ができなかった。最もフロントと宿泊施設が遠すぎたのは1番の難点。 しかし設備品自体揃っているからもう少しサービスが向上すれば文句なし。またテレビの使い勝手に少し難があるものの、機種が最新ので大変良かった。また利用したい。
Stayed 1 night in Dec 2019

10/10 Excellent

IM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하카타역까지 도보 15분정도 걸리는 점 빼면 아주 편안하고 쾌적한 숙소였습니다
Stayed 3 nights in Nov 2019