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Reviews of Ten Apartment Hotel

3 out of 5
Ten Apartment Hotel
1-2-44 daimyo, Chuo-ward, Fukuoka, Fukuoka

Reviews

9.4

Exceptional

Rating 10 - Excellent. 18 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

karina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Ten Apartment Hotel on 29 Jan 2024
Thank you very much for your review, and thank you so much for choosing to stay at our apartment.

10/10 Excellent

Tiara, Los angeles, CA

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Ken is a wonderful host! He made amazing recommendations for places to eat and even went to the trohble of finding and making reservations at places when the ones we wanted were closed for holiday. He even was gracious to mail my glove which i had accidentally left to my next hotel. Thanks ken! The loft itself is spacious for the area (keep in mind places are small in japan). It's very clean, has a washer in unit, and is optimally located near restaurants and fukuoka castle/park.
Stayed 2 nights in Feb 2020
Response from Ten Apartment Hotel on 2 Mar 2020
Thank you so much for your review, Tiara. We are glad to know that you enjoyed your time with us. We hope to see you again.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ken and Pear were very prompt in communications and the rooms were prepared just as we had requested. We loved to have had that home away from home in an extremely convenient location.
Stayed 6 nights in Nov 2019
Response from Ten Apartment Hotel on 9 Nov 2019
Thank you so much for sparing your time to write us this amazing review! We are glad to know that you enjoyed your stay. We will keep our standard up. Wishing you all the best!

8/10 Good

Darren, Dalian, China

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the positives: The location of this property was excellent. It is within walking distance of nearly all the tourist sites we wanted to visit. It was also close to the subway, which we took to Dazaifu. The room we were in had lovely shoji paneled beds, which gave more privacy than most hotel rooms its size. It also had separate toilet and shower rooms. We liked that it had a small kitchen. Ken was very friendly and helpful. The negatives: the neighborhood noise is loud in the apartment, including at 1 in the morning. It's part of having a good location. Thanks to previous reviewers, we were prepared and put up a blanket in the window and brought ear plugs to dampen the sound, which mostly worked. The only other thing is it is an apartment, not a hotel, so there is no one on duty in the lobby, no pool, no TV in the apartment, and taxi drivers don't know where it is. We were ok with this, but thought it worth pointing out. Overall, we were happy with our stay.
Stayed 7 nights in Sep 2019
Response from Ten Apartment Hotel on 10 Oct 2019
Darren, Thank you very much for writing us this amazing review. I'm very sorry to hear that the noise from outside disturb your sleep. We are planning to install double-glazed window, and a smart TV in the room. I really hope you enjoyed your time with us. Best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Ken on 18 Sept 2019
Thank you for staying our hotel and giving us a good review. Please visit us again if you come back to Fukuoka. See you again!

10/10 Excellent

Yean Phinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Ten Apartment Hotel on 12 Aug 2019
Thank you very much the amazing review! If you have a chance to come to Fukuoka again, please think of us.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. It's in Tenjin area which is surrounded by many shops and restaurants. Obviously a very fun place to be in. The hotel is easy to access by bus more than subway. The hotel has limited staff so you will need to contact them your arrival time as well.
Stayed 2 nights in Apr 2019
Response from Ten Staff on 4 May 2019
Thank you very much for such an amazing review! We will keep it up, and look into areas that we can improve on.

10/10 Excellent

Po Yu

Liked: Cleanliness, room comfort
性價比十分高！
相比附近的住宿 價格較低 地方也十分寬敞 整潔度也不差 性價比十分高！！ 也有洗衣機及加濕機 設備很齊全 花灑的力度也十分足夠。 唯獨有一點小缺陷 廁所有一點異味 但在可接受範圍 房門不能在入面反鎖 要自己多加注意安全 位置距離地下鐵較遠 可以的話 坐計程車會比較方便 不過性價比真的很高了！
Stayed 4 nights in Jan 2024
Response from Ten Apartment Hotel on 29 Jan 2024
Thank you very much for taking your time to write a review for us. We are really glad to know that you enjoyed your stay. We bleach the toilets and the shower and the sink every time after each check out. We will have a look into the problems that you mentioned. Thank you again for letting us know.

10/10 Excellent

SAITO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
繁華街に近く使いやすかったです。
Stayed 3 nights in Jul 2023
Response from Ten Apartment Hotel on 20 Jul 2023
コメントありがとうございます。また機会がありましたら、ご利用ください。

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
３ベッドルームに６名で宿泊しました。広いリビングでのんびり出来ました。周辺は飲食店やショップがたくさんあり、とても便利なエリアです。キッチンも充実しているので、食事を作ることも可能です。セキュリティーもしっかりしているので安心です。次回もお世話になりたいと思います。ありがとうございました。
Stayed 2 nights in Jun 2020
Response from Ken on 25 Jun 2020
この度はご滞在いただき誠にありがとうございました。満足いただいたようで良かったです。 お部屋もきれいに使っていただいて本当にありがとうございます。 またぜひ私たちを訪れてください。また会いましょう！

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
壁が薄いので、音が気になる人はいるかもしれません。私は全く気になりませんでした。 個人としては何一つ不満なく最高の滞在でした。
Stayed 2 nights in Oct 2019
Response from Ken on 21 Oct 2019
この度はTEN APARTMENT HOTELに滞在頂き誠にありがとうございました。そしてとても嬉しい口コミまでご投稿いただきありがとうございます！ ぜひまた福岡に来た際はご利用ください。

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有提供小孩玩具，書和小孩拖鞋，很貼心，也有幫忙準備小孩澡盆，除了離地下鐵走一下下外，其他真的很棒
Stayed 2 nights in Sep 2019
Response from Ten Apartment Hotel on 27 Sept 2019
Thank you very much for your review. We are very happy to hear that you liked our child amenities. We hope you enjoyed your time in Fukuoka. Wishing you the best!

8/10 Good

CC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有一點小，2人住三人房但下舖雙人上鋪單人，上鋪的階梯有點卡位。其他都很好。
Stayed 3 nights in Sep 2019
Response from Ten Apartment Hotel on 27 Sept 2019
CC, thank you very much for your review. I’m very sorry to hear that you found the ladder steep. I hope it didn’t effect your stay too much. We will definitely look into what we can do. Wishing you all the best.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고!
진짜 깨끗하고 위치가 환상적이었습니다. 근무하시는분도 정말 친절하고 체크인 체크아웃도 잘 도와주셨습니다. 가족이나 어르신분들보다 친구들단위의 젊은분들께 강추느립니다.
Stayed 2 nights in Aug 2019
Response from Ken on 18 Sept 2019
Thank you for staying our hotel. And thank you for the warm review. Please visit us again if you come back Fukuoka. See you again.

10/10 Excellent

tzrung, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好，非常舒適，適合家庭及孩童入住
房內備有小帳篷和小玩具，孩子們看到都玩瘋了，房間相當舒適，有小廚房適合採買東西回來整理享用，浴廁分離，提供洗衣機、洗衣精，刷洗台可以刷洗衣服，細節上都相當用心。住宿第1晚逛街回來晚上11:30才發現冷氣有問題只能先停用，炎炎夏日又是深夜，已經打算先擠別的房間睡，試著傳line給老闆，老闆15分鐘內趕到及修復(將近午夜12點~這樣的老闆哪裡找)，並對我們不停的抱歉...老闆人非常nice哦! 英語相當流利並熱心，在這停留的3晚相當舒適!!
Stayed 3 nights in Aug 2019
Response from Ten Apartment Hotel on 23 Aug 2019
Thank you very much for giving us a 10! We are very happy to hear that you enjoyed your stay and you Children loved the toys that we prepared. If you have a chance to come to Fukuoka again, please think of us. Wishing you all the best.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でした。設備が揃ってるので自分に家にいるような感覚で、自由度が高く、快適でした。
Stayed 2 nights in Jul 2019
Response from TEN Apartment Hotel on 2 Aug 2019
コメントありがとうございます。 機会があればまたご利用ください。

10/10 Excellent

Kie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地、サービスもとても良く、快適に過ごせました！
Stayed 1 night in Jun 2019
Response from Ken on 24 Jun 2019
Kieさん この度はご滞在ありがとうございました。 素敵なレビューまで頂いて嬉し限りです。 またぜひ泊まりにきてください。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Ten on 10 Jun 2019
Thank you very much for your review! We will keep our standard high and keep on improving.

6/10 Okay

Aaaaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で、ロケーションも良く、こちらのお願いにも柔軟に対応いただけて、大変ありがたかったです。全体的にとても良いホテルでした。 が、一点だけ、夜中の12時以降も近隣施設でのカラオケの音と声が聴こえてきてなかなか眠れなかったのが不満点でした。繁華街なのである程度は仕方いと思いますが、まさかカラオケの音で眠れないとは予想してませんでした。事前にお知らせいただけれは耳栓持参などで対応できるので情報として公開した方が良いかと思います。
Stayed 3 nights in May 2019
Response from Ken on 5 Jun 2019
この度はTEN APARTMENTにご滞在頂き誠にありがとうございます。たくさんある宿泊施設の中から私共を選んでいただき本当に嬉しく、心より感謝してます。また暖かいコメントもいただきありがとうございます。ただ騒音の件につきまして、ご迷惑をおかけし誠に申し訳ございませんでした。原因を追求しましたところ、近くの飲食店がカラオケをする際に季節柄ですが、窓を開けていたことがわかりました。該当のお店に改善のお願いをしたところ、今後カラオケをする際は窓を閉めてもらえることになりました。ご指摘いただいたことで、今後の改善につなげることができました。本当にありがとうございます。また耳栓もご希望のお客様に配布できるよう準備したいと思います。またご機会がありましたらぜひ私共のホテルにご滞在いただければ幸いでございます。

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from Ken on 27 Apr 2019
Thank you for staying our apartment and giving us good review! We will do our best to make a better place. Please visit us again if you come back to Fukuoka.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
有廚房可做簡單的料理，廚房物品也準備的相當齊全，對想去超市買東西回來料理的旅人是相當的方便，房間內相當乾淨，床跟被子也很舒適，老闆親切友善，交通也很便利。cp値很高。
Stayed 4 nights in Mar 2019
Response from Ten on 3 Apr 2019
Thank you so much for this amazing review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Ten on 3 Apr 2019
Thank you so much for giving us a 5 out of 5!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
方便附近多野食同購物點 又大又乾淨 一家人住好合適 不過離車站比較遠要行15分鐘 下次多人一齊去福岡都會簡返呢間
Stayed 4 nights in Feb 2019
Response from Pear on 7 Mar 2019
Thank you very much for your review :)

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
とても素敵な施設で 快適に過ごせました。 是非また利用したいです。
Stayed 1 night in Feb 2019
Response from Ken on 7 Feb 2019
この度はTen Apartmentに滞在していただきありがとうございました。 そして暖かいお言葉をいただき本当にありがとうございます。より良いホテル作りのための私たちの原動力になります。 私たちはお泊まりいただいた部屋と趣の異なる６つのユニークなデザインの部屋を持っています。 ぜひまた利用してください。 Thank you very much for staying at our hotel. When you come to Fukuoka, please stay with us again!!