Dear Derrick, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the loud A/C unit and musty room conditions that affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make amends. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best Regards,Travelodge FresnoCustomer Care Team

Dear Joseph, thank you for staying with us and taking the time to review your long vacation at our place. We intend for our guests to experience bliss and peace and successfully meet their expectations at Travelodge Fresno Convention Center. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your extended stay with us, and we look forward to you revisiting us for another beautiful vacation.Best Regards,Travelodge FresnoCustomer Care Team

Dear Kathleen, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Travelodge Fresno Convention Center on your next visit!Best Regards,Travelodge FresnoCustomer Care Team

Dear Romeo, thank you for letting us know you had a great stay at Travelodge Fresno Convention Center. We're glad our location close to the baseball stadium was ideal for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Travelodge FresnoCustomer Care Team

Hey Wendy, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Travelodge Fresno Convention Center!Best Regards,Travelodge FresnoCustomer Care Team

Dear Marcia, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Travelodge guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Travelodge FresnoCustomer Care Team

Dear Sergei, thank you for sharing a lovely review about your stay at the Travelodge Fresno Convention Center. Our main objective is to provide clean, spacious, and well-equipped accommodations for our guests, and I'm glad that we succeeded in doing this for you with our recently remodeled rooms. It is lovely to know that our convenient location and ample parking spaces were satisfying and suitable for your needs. We love to listen to your appreciation for our kind and responsive staff, so thank you for sharing your honest feedback. We look forward to hosting you again and delivering another ultimate guest experience!Best Regards,Travelodge FresnoCustomer Care Team

Dear Joseph, we thank you for honestly rating our hotel and staff services. Our main objective is to provide a clean, peaceful room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Travelodge guest experience on your next visit to Fresno.Best Regards,Travelodge FresnoCustomer Care Team

Dear Dorina, we appreciate you choosing our hotel for your stay. We apologize for any inconvenience caused by not assigning the desired ground floor room and the coffee maker not functioning properly. Your feedback regarding these issues has been shared with our team, so thank you for bringing them to our attention. We realize this was challenging for you, so we shall take all essential steps to look into these matters and rectify the situation without fail. We would be pleased to host you again when you arrive in Fresno with a comfortable guest experience, undisturbed and worth every penny.Best Regards,Travelodge FresnoCustomer Care Team

Dear Monica, we are happy to have served you well at Travelodge Fresno Convention Center. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Fresno, with our facilities running at their best.Best Regards,Travelodge FresnoCustomer Care Team

Dear Edwduyn, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Travelodge Fresno Convention Center on your next visit!Best Regards,Travelodge FresnoCustomer Care Team

Dear Mary, we are thankful for giving our hotel a splendid rating for our incredible facilities and pleasant staff services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Travelodge FresnoCustomer Care Team

Dear George, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards,Travelodge FresnoCustomer Care Team

Dear Joseph, we sincerely appreciate your loyalty and the kind words about your experiences during your multiple stays with us. It's wonderful to hear that our staff has consistently provided excellent service, and we're thrilled that you've found your room to be clean and well-maintained each time. We aim to deliver cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. Your recommendation means a lot to us, and we look forward to welcoming you back for many more enjoyable stays in the future!Best Regards,Travelodge FresnoCustomer Care Team

Dear Ana, thank you for letting us know you had a great stay at Travelodge Fresno Convention Center. We're glad our comfy bedding worked out well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Travelodge FresnoCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Pedro, we apologize for the inconvenience and discomfort you experienced during your stay with us. Providing a seamless and pleasant experience for our guests is important to us, and we regret falling short of meeting your expectations. Please know that your feedback regarding the room assignment, rude staff behavior, and sketchy surroundings have also been noted down for immediate attention. They will be addressed with our team to ensure quick improvement. Thank you for sharing feedback on your stay and bringing these concerns to our attention, as we will review them with due seriousness and take possible action to improve the quality of our services. Ultimately, we wish to have you back at the hotel as our guests so that we can make up for our missteps and provide you with an experience worth your time and money. Best Regards,Travelodge FresnoCustomer Care Team

Hey Alejandro, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. If you elaborate on your comment about the placement of the ice machines, that would help us make suitable improvements. Let us know the next time you're in town so we can set up another riveting holiday for you at Travelodge Fresno Convention Center!Best Regards,Travelodge FresnoCustomer Care Team