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Rainforest Retreat

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Deluxe Tree Lodge | Free WiFi, bed sheets
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub

Overview of Rainforest Retreat

Rainforest Retreat

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Kitchen
  • Breakfast available
46 Cron Street, Franz Josef Glacier, 7886

Explore the area

  • Popular LocationWestcoast Wildlife Centre2 min walk
  • Popular LocationGlacier Hot Pools3 min walk
  • Popular LocationOur Lady of the Alps7 min walk

Room options

About this area

Franz Josef Glacier

Rainforest Retreat is located in Franz Josef Glacier. Waiho Hot Tubs and Glacier Hot Pools are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Te Wahipounamu and Murchison Glacier. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Westcoast Wildlife Centre - 2 min walk
  • Waiho Hot Tubs - 3 min walk
  • Glacier Hot Pools - 3 min walk
  • Our Lady of the Alps - 7 min walk
  • St James Anglican Church - 9 min walk

Getting around

  • Hokitika (HKK) - 95 min drive


  • Alice May Restaurant - 2 min walk
  • King Tiger Eastern Eating House & Bar - 3 min walk
  • Eighty Eight - 3 min walk
  • The Landing - 4 min walk
  • Snake Bite Brewery - 4 min walk

About this property

Rainforest Retreat

4-star holiday park
You can look forward to a terrace, a garden and a playground at Rainforest Retreat. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. Be sure to enjoy a meal at Monsoon, the on-site restaurant. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), motorhome/coach/lorry parking and tour/ticket information
  • A computer station, luggage storage and smoke-free property
  • Guest reviews speak highly of the dining options and breakfast
Room features
All 87 rooms offer amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Communal kitchens, heating and daily housekeeping


English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out

Safety measures

Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: NZD 12-30 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Monsoon

Things to do

  • 2 hot tubs
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Playground


  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace


  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)


  • Smoke-free property

Room amenities


  • Bed sheets
  • Heating


  • Towels


  • 32-inch TV

Food and drink

  • Shared kitchen access

Similar properties

See similar properties



Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between NZD 12 and NZD 30 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Rainforest Retreat
Rainforest Retreat Hotel
Rainforest Retreat Hotel West Coast
Rainforest Retreat West Coast
Rainforest Retreat Motel Franz Josef Glacier
Rainforest Retreat Motel
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Campground Franz Josef Glacier
Rainforest Retreat Campground
Rainforest Retreat Holiday Park Franz Josef Glacier
Rainforest Retreat Holiday Park
Rainforest Retreat Holiday Park
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Holiday Park Franz Josef Glacier

Frequently asked questions

Is Rainforest Retreat pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at ?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 10 Mar 2023 start from RM 575.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rainforest Retreat?

Self-parking is free at this property.

What time is check-in at Rainforest Retreat?

Check-in is from 3:00 PM - 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Rainforest Retreat?

Checkout is at 10:00 AM.

Where is Rainforest Retreat located?

Situated in Franz Josef Glacier, this holiday park is steps away from Te Wahipounamu and Westcoast Wildlife Centre. Waiho Hot Tubs and Glacier Hot Pools are also within 5 minutes.

Can I cancel my reservation for free at Rainforest Retreat and receive a full refund?

Yes, Rainforest Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Rainforest Retreat cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 413 out of 788 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 249 out of 788 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 83 out of 788 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 36 out of 788 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 7 out of 788 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




10/10 Excellent

James, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice

6/10 Okay


Travelled with partner
Disliked: Amenities, property conditions & facilities
An eclectic mix of cabins cramped together. The room was sparse and the bathroom was small with a half sink. The outdoor spa didn't work.
Stayed 1 night in Dec 2022

4/10 Poor


Travelled with family
Disliked: Staff & service
1) Reception is closed before indicated check-in time. Struggled to figure who to approach and how to check in. 2) Unit parking lot was occupied by other client's vehicle, who shared they were told by hotel staff to park at our lot where they did not park at their own. Ridiculous 3) Included continental breakfast were replaced by breakfast basket, which were not informed in any form in advance.

4/10 Poor


Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We booked as two families with kids (back in July for October) and the bunks beds were not made for the kids to sleep in, we had to make them. We got two different styles of rooms away from each other, yet could have been side by side (one family got a treehouse and one family was in the main 2-story block) . One room got a breakfast basket the other did not and yet we paid both the same price of $247 per family. The restaurant served us one drink during our dinner and were more interested in having the tour bus come in and do karaoke (at a very very loud volume) while other guests were still eating and we could hear the boom boom from our rooms after 10pm. Beautiful setting, pet friendly but overall not a great experience.
Stayed 1 night in Sep 2022

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locatio , within walking distancr to all restaurants, trips, helicoptor tours etc.
Stayed 2 nights in Oct 2022

10/10 Excellent


Stayed 2 nights in Oct 2022

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, privacy, charming, comfortable, and quiet. I’ve stayed here twice and will continue to recommend it.
Stayed 2 nights in Sep 2022

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful private place. So lovely to be in a forest environment. A super place to stay.
Stayed 2 nights in Sep 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022