1320 E Main Street Hwy 441 & 23 North, Franklin, NC
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 45 out of 232 reviews" "
10 - Excellent
45
Rating 8 - Good. 65 out of 232 reviews" "
8 - Good
65
Rating 6 - Okay. 56 out of 232 reviews" "
6 - Okay
56
Rating 4 - Poor. 32 out of 232 reviews" "
4 - Poor
32
Rating 2 - Terrible. 34 out of 232 reviews" "
2 - Terrible
34
7.0/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
morgan
Travelled with partner
24 Apr 2024
Liked: Cleanliness, staff & service
Room had nice new carpet and bathroom. Bed was great. Furniture was a bit worn and the room could have been painted lighter colors. For the price if you want a clean comfortable room it was great. If you want fancy you will have to pay more someplace else..
morgan
Stayed 2 nights in Apr 2024
8/10 Good
Kimberly
29 Mar 2024
Liked: Cleanliness, staff & service
The room was spacious. The bedding clean and soft, and the hot water came up instantly. Everything was a little shabby, but it was cheap, comfortable, and everything that needed to be clean was clean.
Property was clean and had spacious well lit parking. Room was cozy, a little out dated and the water never got “hot”, but warm enough to get in and get out. lol! Staff was extremely friendly.
Staff was friendly, the room is what you would expect from a budget motel, nothing fancy but clean. I felt safe keeping the motorcycles outside the room.
The room was clean and comfortable. The staff was friendly and helpful with a restaurant suggestion. For a night or 2, very adequate accommodation, and the price was great!
Joyce
Stayed 2 nights in Oct 2023
10/10 Excellent
Rita
Travelled with partner
8 Oct 2023
Liked: Amenities
Clean and well maintained
Rita
Stayed 1 night in Oct 2023
8/10 Good
Thomas
29 Aug 2023
Liked: Cleanliness, staff & service
room smelled stale, shower floor was very slippery, no hand hold bars for safety, bed was comfortable.
Property was very dated and not in very good condition. Ice machine broken, tv and cable were unhooked and had to call for assistance but phone was also disconnected from wall jack.
Cindy
Stayed 1 night in Jul 2023
6/10 Okay
Jay
Travelled with family and small children
11 Jul 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Property is clean but outdated. Poorly maintained property.
Dry old. Windows and doors so old there are gaps a snake could crawl through. Very noisy because of traffic and paper thin walls. Got up to shower and didn’t have hot water. Was informed on checkout that the fixtures were upgraded but never tested. Manager decided to argue with me. I wouldn’t stay there again and wouldn’t recommend the property.
Hey, for the price the place was great. The staff was super nice and the rooms were clean for what they are. Rooms were a little dark but that’s why you are there. Showers are a little small but again, for the price they were fine
Our room was complete trash. The walls were stained the floor uneven. Mildew smell.
I turned the heat on one night and it smelt as if it were going to light on fire. The door had to be slammed to close. The curtains were broken and barely closed.
Room smelled really bad. Bathroom/shower was tiny. Bed was very hard. TV had a solid black line down the screen and the remote didn't work.
Maggie
Stayed 1 night in May 2022
4/10 Poor
michael
8 May 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Older place really nice staff.
Friendly staff, just an older motel. They are doing the best they can with what they have to work with. Smells smoky and musty. Dingy sheets, molded shower curtain.
michael
Stayed 1 night in May 2022
2/10 Terrible
Judy
Travelled with family
8 May 2022
Disliked: Staff & service
False advertising and promoting things not given
We were told we would have free continental breakfast. We didn’t and it was still on the web. I called the desk and she was no help. Very rude and said they had coffee and juice. I specifically asked about the breakfast for two in the comments at the time of reservation. We were not advised at any time there was no food.
We didn’t have any cups in the bathroom.
Judy
Stayed 1 night in May 2022
6/10 Okay
Verified traveller
Travelled with family
23 Mar 2022
Last time
Our door handle was loose and it was hard to get in room. Someone knocked then tried to open door at 7am. I don’t think I would stay there again.
I decided to stay here because it was only 77 dollars a night and only 20 minutes from Cherokee. I probably wouldn’t stay here again. We stayed in room 15. First the pros… refrigerator and microwave. Also no stairs all floors on the ground some with a chair outside you can sit in.
The cons. Well here is just a few..
TV had lines running through it didn’t block vision bad but first time I’ve ever seen that
Towels and wash cloths were white with brown stains.
Light switch was broken fan was noisy and loud.
No free breakfast just free coffee and juice which I didn’t try because bojangles was just right up the road.
Pillows were gross and flat.
In conclusion, I’d stay here again because it was cheap. If it’s just you and a friend that really don’t care as long as it’s cheap… I’d stay here. At 77 a night it was way cheaper than anywhere I saw in Cherokee. However you get what you pay for. I wouldn’t bring my wife here because she booshzie as hell. If you have a wife like that take her to the super 8 in Cherokee.
I loved the staff. My only one complaint is that there were ring marks left on the nightstand from previous occupants. Which means it wasnt properly cleaned prior to my arrival. With us being in covid times, i feel that proper cleaning is A MUST!