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Reviews of Dormero Hotel Darmstadt

Dormero Hotel Darmstadt
Frankfurter Str. 99, Darmstadt

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 156 reviews" "
Rating 8 - Good. 37 out of 156 reviews" "
Rating 6 - Okay. 9 out of 156 reviews" "
Rating 4 - Poor. 4 out of 156 reviews" "
Rating 2 - Terrible. 10 out of 156 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Internet was fast and reliable, rooms comfortable, great coffee machine on the lobby, convenient parking. Highly recommend
Stayed 4 nights in May 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay here and it was great as always. I arrived early and receptionist was very kind to check me in. Steps away from the darmstadt nord station and the room is very comfortable
Stayed 2 nights in May 2024

10/10 Excellent

jingyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Keerti

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk from Darmstadt Nord station. Modern place, with some snark (i.e. pet snakes in lobby terrarium). Room included mini bar with 5 drinks, and customizable LED color mood lighting. Bathroom cleaning could have been done better.
Stayed 1 night in Apr 2024

4/10 Poor

India

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room was very small and it was very very warm in our room. We asked the front desk people to see if they could help us with the thermostat and they said they'd try but the room remained hot. We woke up sweating every morning. For two people, the room was very cramped and we often had to go around each other to even get to the bathroom in there. Other than that, the stay was fine but we wouldn't book here again.
Stayed 6 nights in Mar 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Best value brand I have ever encountered
Stayed 3 nights in Jan 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Matt

Liked: Cleanliness
Disliked: Staff & service
Should have been an easy 5 stars. Unfortunately they have designed the fancy full wall TV enclosures that affectively turn the wall into speaker. My neighbour left the TV on all night, and I didn't get any sleep. The issue is the box acts as a sub woofer and the room on the other side gets a drum and base style affect that's far louder than the TV noise itself. Even good quality silicone ear plugs couldn't help ( not sure if it's the frequency or if it due to vibrations) No staff on site after 11pm so nothing I could do. I would not go back as you can't guarantee you have an ingrate next to you.
Stayed 1 night in Nov 2023

2/10 Terrible

Hayato

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff
Stayed 1 night in Nov 2023

10/10 Excellent

Ali, Toledo

Stayed 1 night in Oct 2023

2/10 Terrible

chang

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Very unpleasant Stay: booked a standard double room (Queen bed) but was assigned to an irregular shaped room at the very end of corridor by a careless and "couldn't be bothered" manager, who gave a two-single-bed room at the beginning and was reluctant to correct. When I finally got him to switch to a queen bed room, I noticed width of the room is less than two meters, so the end of the bed is touching the other side of the wall. It was tight and suffocating as hell. I asked the front desk to switch me to a "regular" room. "No, unless you want to pay extra 20 Euro for an upgrade", says clerk after checking with her manager. When I showed the standard room picture as posted in Expedia, which is day and night different than the room I had, the lady told me I would have get a better room if I had booked direct with hotel, instead of using Expedia. What a nasty bait and switch! After half hour back and forth arguing and me talking to hotel manager over the phone, they agreed they will move me to a new room in the afternoon. But they lied: when I returned to hotel at 10pm, the new front desk told me the manager told him they can't move me. After insisting to speak to manager to resolve this, I was told I need to pay $20 Euro to switch because cleaning my current room will cost them. It was frustrating dealing with manager/staff lacking of minimum care of customer. The front desk guy even told me never book this hotel after this stay....
Stayed 3 nights in Oct 2023

2/10 Terrible

chang

Business traveller
Disliked: Staff & service
Arrogant and unfriendly hotel staff is a big turn-off for this property. When I arrived at 1pm, I was told check-in won't start until 3pm. That was fine with me. "May I leave my bag here at front desk?" The hotel manager gave me that impatient look as if he was offended and I should have left him alone. I wondered: If he wasn't there to help customers, why did he get paid and show up in the hotel? As someone who spends on average 100 nights in hotel across the world each year, I have to say I never met any hotel staff so unfriendly like him. It was eye-opening experience in a very bad way. I had a very unpleasant stay at this hotel to say the least.
Stayed 3 nights in Oct 2023

10/10 Excellent

Henning

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean!
Stayed 1 night in Oct 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean rooms, good breakfast selection.
Stayed 1 night in Aug 2023

10/10 Excellent

hanan

Stayed 1 night in Aug 2023

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
It is a hotel that is easy to find, convenient to travel. There are convenient public buses. There is a free mini bar, clean rooms, big screen TV, very satisfying. The bed is comfortable but the pillows are not good. Everything is very good. If coming to Darmstadt, will stay here again. The parking fee is a bit expensive, 15€/night.
Stayed 1 night in Jun 2023

10/10 Excellent

john

Stayed 2 nights in Jun 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Parking and close to Tesla supercharger
Stayed 1 night in May 2023

10/10 Excellent

hanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New tech lighting and pluming bath room and clean
Stayed 1 night in May 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just what i wanted
great quiet clean place to crash for cheap
Stayed 2 nights in Dec 2022

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

mahdi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very unhelpful
Stayed 6 nights in Mar 2023

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Place was clean.
Stayed 3 nights in Feb 2023

10/10 Excellent

hanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, top technology,,free drinks and coffee,l
Stayed 1 night in Mar 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable
Stayed 8 nights in Feb 2023

2/10 Terrible

Rabbi J

Stayed 1 night in Feb 2023

10/10 Excellent

mahdi

Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to perfect...
The hotel is very nice and clean. The walls had quite a few scuff marks on them, but they were not dirty. Soap was provided, but not shampoo. Extra pillows and blankets were in the closet in our room. (nice!) Onsite parking was fantastic. Staff was courteous and very friendly. Biggest complaint was that the room was BLAZING hot and the thermostat couldn't lower the temperature. Did not get a great night sleep. Opening windows could be an option if the street noise doesn't prevent sleeping for you.
Stayed 1 night in Nov 2022

10/10 Excellent

Shin

Stayed 5 nights in Nov 2022

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff. Overall great.

8/10 Good

Leon

Stayed 1 night in Oct 2022

10/10 Excellent

Giorgio

Stayed 4 nights in Sep 2022

10/10 Excellent

CHRIS

Stayed 2 nights in Sep 2022

8/10 Good

Nicolae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, free parking spots available outside the property, walkable to attractions.
Stayed 1 night in Jul 2022

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice manager. Good breakfast. Perfect location.
Stayed 8 nights in Jun 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service
Stayed 5 nights in May 2022

2/10 Terrible

yossi

Stayed 2 nights in Apr 2022

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2022

6/10 Okay

Damian

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jan 2022

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich habe mich im Dormero Darmstadt sehr willkommen und gut aufgehoben gefühlt. Straßenbahnhaltestellen sind fußläufig gut zu erreichen. Ein schönes Goodie waren die beiden Dormero-Haustiere Dobby und Thorsten, zwei Schlangen in einem Terrarium :-).
Stayed 1 night in Apr 2024

6/10 Okay

Sun Hee

Liked: Cleanliness, staff & service
hellhörige Zimmer, durchglegene Betten, aber sauber und das Personal nett und unkompliziert
Stayed 1 night in Apr 2024

10/10 Excellent

Ehepaar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guter Cafe, ungeniessbare Brötchen!!, Dusche im 1. OG nur sehr, sehr schwach, netter Chef und nettes Personal, Hotel chic und gepflegt. In 25 Min. zu Fuß in der Innenstadt...oder DA-City-Card und für nur 6,- die Öffis inklusiv, Tram nur 5 Min. entfernt ab Nord-Bf.
Stayed 2 nights in Apr 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich verbrachte nur eine Nacht im Hotel, ohne Frühstück. Es war ein ruhiges Zimmermit zwei getrennten Betten, die Getränke in der Minibar sind kostenlos.
Stayed 1 night in Apr 2024

10/10 Excellent

Miyamoto

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024