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Hey Lou Hotel Frankfurt Airport

Riverfront hotel with free airport shuttle and 24-hour business centre

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Photo gallery for Hey Lou Hotel Frankfurt Airport

1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Reception
Dinner served, Regional cuisine, garden views
Exterior
Bicycling

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Twin Room, 2 Single Beds, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Single Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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Kelsterbach
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very good, 338 reviews
The price is RM243
RM280 total
includes taxes & fees
13 Jul - 14 Jul
ibis Frankfurt Airport
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About the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451

What's nearby

  • The Squaire - 6 min drive - 9.2 km
  • Gateway Gardens - 6 min drive - 10.9 km
  • Deutsche Bank Park - 10 min drive - 17.6 km
  • Jahrhunderthalle - 13 min drive - 19.8 km
  • Frankfurt Trade Fair - 13 min drive - 21.0 km

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Congresium Conference&Event Center - ‬8 min walk
  • ‪Uferbar - ‬18 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪NH Frankfurt Airport West - ‬5 min drive
  • ‪Schützenhaus - ‬5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Hotel near The Squaire
Located close to Jahrhunderthalle, Hey Lou Hotel Frankfurt Airport provides a free return airport shuttle, a terrace and a garden. The on-site Regional cuisine restaurant, Craft-Beer-Brewery, features al fresco dining and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour business centre.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A computer station, meeting rooms and multilingual staff
  • Luggage storage, a front desk safe and bike tour information
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 234 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Showers, free toiletries and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 9.95 for children
  • Self-parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

Is Hey Lou Hotel Frankfurt Airport pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 19.95 per pet, per night. Service animals are exempt from fees.

How much is parking at Hey Lou Hotel Frankfurt Airport?

Self-parking is available for EUR 15.00 per day.

What time is check-in at Hey Lou Hotel Frankfurt Airport?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hey Lou Hotel Frankfurt Airport?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hey Lou Hotel Frankfurt Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to 10:30 PM on request.

Where is Hey Lou Hotel Frankfurt Airport located?

Situated near the airport, this hotel is 6.1 mi (9.8 km) from The Squaire and 11.5 mi (18.5 km) from Deutsche Bank Park. Financial District and Jahrhunderthalle are also within 16 mi (25 km). Eddersheim S-Bahn is 25 minutes by foot.

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Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 347 out of 788 reviews
Rating 8 - Good. 268 out of 788 reviews
Rating 6 - Okay. 104 out of 788 reviews
Rating 4 - Poor. 42 out of 788 reviews
Rating 2 - Terrible. 27 out of 788 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great service plus a shuttle service to the airport
Stayed 1 night in May 2025

10/10 Excellent

Clark

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in industrial park but very close to Airport
Stayed 1 night in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
This was a super convenient hotel - its in an industrial type area, but close to the airport - the room was spacious, clean and comfortable. Unfortunately the AC wasnt' working, but that is an isolated incident. The airport shuttle is very handy, the breakfast buffet was good, and the restaurant with brewpub attached was excellent !!
Stayed 1 night in Jun 2025

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very basic.
Stayed 1 night in Jun 2025

10/10 Excellent

Boima

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Jun 2025

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced, very clean accommodations. Liked free shuttle. Only “complaint” is no hot water for shower. Would definitely recommend.
Stayed 1 night in May 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and helpful. Definitely I would stay here again on my future trips to EU.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel; funky design and decor. Breakfast buffet was amazing. Easy to hop on the tram and get to the train station via the Pfaffanthal-Kirchberg funicular.
Stayed 1 night in Mar 2025

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Nothing is close by within walking distance
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, shuttle, onsite restaurant and brewery

This was a true find…1/2 hour from airport with an hourly shuttle bus, clean room with a comfy bed, but the best was the onsite restaurant (necessary, because there is nothing around) and craft brewery, open late.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Sarah checked me in and was super friendly and accommodating. Thebroom was small but very clean and quiet. The view to the north and the village was very nice. The only thing i dislikes is that the shuttle does not run between noon and 6 pm . This is not represented on expedia and a serious flaw on the platform
Stayed 1 night in May 2025

10/10 Excellent

Rosario

Liked: Amenities, property conditions & facilities
Staffs are very helpful and very attentive to our needs. Definitely stay in the property.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay in Rothenburg - Germany. My husband and I celebrated our 38th wedding anniversary and the host made our welcome so beautiful. Highly recommend this property for a clean, safe, and comfortable stay in a very romantic city.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel for the money

I stay here everytime I have a layover in Frankfurt. Hotel shuttle is great. Food is great. Just book it.
Stayed 1 night in Feb 2025

8/10 Good

Neil richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Nice people,very clean and pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
We like it
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with shuttle to / from airport

Perfect place to stay close to Frankfurt airport Great shuttle service
Stayed 1 night in Nov 2024

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants within walking distance.. but the hotel serves an outstanding breakfast selection.. great value for the money !!!
Stayed 1 night in Jul 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service
The rooms and hallway were very hot. It was difficult to sleep. We changed rooms since the first one was dirty with hair on the bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed our stay. It had to be simple, refreshing and good. It was all that.
Stayed 1 night in Jan 2025

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities
Despite advertising facilities in all rooms there were none in the 5 separate rooms I booked.
Stayed 2 nights in Apr 2025