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Heartland Hotel Glacier Country

3.5 star property
Eco-certified hotel in Glacier Country offers a peaceful retreat with a welcoming bar and expertly-prepared meals for weary travelers.

Choose dates to view prices

Heartland Hotel Glacier Country offers a cozy base in Glacier Country. Guests enjoy cooked-to-order breakfast, in-room WiFi, and a welcoming bar. The well-maintained property includes practical amenities like laundry facilities and luggage storage.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
The current price is RM333
RM383 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 15.00 to 30.00 per person
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Heartland Hotel Glacier Country pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heartland Hotel Glacier Country?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Heartland Hotel Glacier Country on 25 May 2026 start from RM333, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heartland Hotel Glacier Country?

Self-parking is free at this property.

What time is check-in at Heartland Hotel Glacier Country?

Check-in start time: 2 PM; check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Heartland Hotel Glacier Country?

Checkout is at 10 AM.

Where is Heartland Hotel Glacier Country located?

Situated in Fox Glacier, this hotel is steps away from Te Wahipounamu and Fox Glacier Glow Worm Forest. Lake Matheson and Lake Gault are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.4

Cleanliness

8.0

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 31 out of 147 reviews
Rating 8 - Good. 46 out of 147 reviews
Rating 6 - Okay. 44 out of 147 reviews
Rating 4 - Poor. 17 out of 147 reviews
Rating 2 - Terrible. 9 out of 147 reviews

Reviews

Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts, clean rooms, good breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bathrooms were good . Nice place to stay on the way to Fox Glacier.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful - the hotel was clean and tidy and the breakfast was fresh, tasty and with a good variety of choice / we enjoyed our time there - Thanks
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Petri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smallish, but stylish and clean room, excellent beds. Decent breakfast included in the room price.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Parinaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely staff. Abi ,the manager was so accomodating . The room was clean , comfy and quiet. They offered everything that you would need for a pleasant stay. Highly recommend this gem !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was a great place. Right on the main road. Staff was very friendly. Room was clean and comfortable.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Zafar

Liked: Cleanliness, staff & service, property conditions & facilities
Fox Glacier is a very small town so don’t expect much in terms of either hotel or restaurant options. This hotel is a nice spot with friendly/helpful staff and clean, modern rooms. Only (small) complaint about the room I had is that the bathroom is very small (but otherwise functional).
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old dated dirty. Staff not friendly at all. The bathroom had been done up but not well. Door lock didn’t work properly. Very few car parking spaces. I wouldn’t recommend this place to anyone.
Verified

6/10 Okay

Paul

Liked: Cleanliness
Great condition Reception staff require more attention for FIT guests and hotel could do better in this regard Roof maintenance required ie clean grass from spouting before it becomes a real winter problem FIT travellers expect a hair drier for guests - we aren’t all international guests
Stayed 1 night in Feb 2026
Verified

8/10 Good

Daryl

Liked: Cleanliness, staff & service
Good all round hotel in Fox … only real complaint, apart from no (open) restaurant on site, was the noise from other rooms … apart from that very pleasant.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Prue

Liked: Amenities
Na
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Vaughan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place to stay but we left a very expensive pillow and some medication in the room which we rang and asked about immediately but there has been no help to try and find those items / get them returned - assume taken possession of by the cleaners or staff
Stayed 1 night in Dec 2024
Verified

8/10 Good

Majdi

Liked: Room comfort

A Rustic Retreat in the Footsteps of Giants

The Heartland Hotel is a place where time seems to slow down and nature takes center stage. My recent stay there was a delightful mix of charming quirks and unexpected gems. The hotel wears its age with pride, within its weathered walls lies a warmth that seeps into your bones. My room was a bit small but comfortable and you can relax after a day of trekking through glacial valleys. The hotel's location is a short stroll to a hidden glow worm forest. the area has a very Limited dining options unlike franz Josef. the hotel is perfect for outdoor enthusiasts who value rustic charm and nature's raw beauty.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a general state of disrepair. Exterior is dirty and in need or repairs to walls and flooring. Walls are thin and main door had a gap in the frame which made the room noisy. No Netflix 😥 A lack of a ramp means heavy luggage has to be hauled up the stairs 😱
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Felicity

Disliked: Staff & service
Stay was pretty good, the chap on reception who greeted me on arrival was rude and not welcoming. We had an issue with the tv remote not working properly, and he refused to give my husband new batteries instead making sure that it worked which is fair. He stood in front of the tv and it worked, but wouldn’t work 3 feet away. Was a rude twerp and not suited to front of house work.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ioram

Liked: Cleanliness, staff & service, amenities
Un hotel muy cómodo por la cercanía de las habitaciones con el lobby. Escaleras sencillas de subir con iluminación fosforescente. Calendarores potentes en las habitaciones hace la diferencia con otras opciones. Lo que fue lo mejor fue la excelente atención que recibimos por parte de la persona de la recepción quien nos atendió de maravilla.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Antoinette

👍
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and welcoming

Convenient location, very clean and a very comfortable bed. A nice touch to provide fresh milk in the fridge for use with the tea and coffee provided. The shower gel, shampoo etc. were also really good quality! I arrived on a rainy, overcast day, after a long motorcycle ride, so it was great to find the room toasty warm!
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great stay & location.Rooms neat & tidy ,air conditioning would have been nice.Staff very friendly & helpful. Speacial mention of Ivan ,lovely friendly guy.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good - WiFi excellent - tv choice poor should at least have a news channel available.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service! Good location!
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and nice
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rating

Good
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were placed in a building and room that was not represented in your photos It is across the street from their building which is now closed for the season Our room was inferior to what was represented and more costly than most in NZ
Stayed 2 nights in Apr 2019