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Reviews of The Crescent Hotel Fort Worth

4.5 out of 5
The Crescent Hotel Fort Worth
3300 Camp Bowie Blvd, Fort Worth, TX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 62 out of 74 reviews" "
Rating 8 - Good. 7 out of 74 reviews" "
Rating 6 - Okay. 4 out of 74 reviews" "
Rating 4 - Poor. 1 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Statler! The staff were very helpful and pleasant. Gorgeous downtown hotel with tons of amenities and features. The speakeasy was excellent and the views from the rooftop bars can’t beat! We’ll definitely stay again!
Stayed 1 night in Feb 2024
Response from Damian on 12 May 2024
Thank you very much for your feedback.

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The questionare is voluntary. Don’t tell me I have to write a review
Stayed 2 nights in Apr 2024
Response from Jose G on 29 Apr 2024
Hello JordanThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff !
Stayed 2 nights in Apr 2024
Response from Jose G on 29 Apr 2024
Hello DebbieThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Lizanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the ft. Worth Crescent Hotel. Everything was wonderful!
Stayed 4 nights in Apr 2024
Response from Jose G on 23 Apr 2024
Good Morning Ms. Lizanne Thank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, upscale hotel. Restaurant was great. Lively at night.
Stayed 2 nights in Apr 2024
Response from Jose G on 21 Apr 2024
Hello Ms. KrystalThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jose G on 20 Apr 2024
Hello KatelynThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury
Stayed 1 night in Apr 2024
Response from Damian Uribe on 15 Apr 2024
Thank you for score, if you have any feedback for us to improve, we will be more than happy to hear.

8/10 Good

a

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Excellent service and well appointed. Ate and drank at the restaurant, food was good but extremely expensive for what it was. Room service, again you are paying for the service in addition to the food which is good. ex: 2 hard boiled eggs, 4 slices of toast ( not warm) with carafe of coffee $65 You are paying $750 a night you expect the food to be outstanding. You expect everything to be outstanding.
Stayed 1 night in Apr 2024
Response from Ary G. on 14 Apr 2024
Thank you for sharing your experience with us. We're thrilled to hear that you found our hotel beautiful and enjoyed the excellent service. We're committed to providing our guests with a luxurious experience that exceeds expectations.We appreciate your feedback regarding the pricing of our restaurant and room service offerings. We understand the importance of value for money, and we'll certainly take your comments into consideration as we continually strive to improve our services. We aim to ensure that every aspect of your stay, including dining, reflects the quality and excellence that you expect from us.Your satisfaction is of the utmost importance to us, and we hope to have the opportunity to welcome you back in the future and provide you with an even more memorable experience. Thank you again for choosing to stay with us.

4/10 Poor

Kalyn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Damian Uribe on 15 Apr 2024
Thank you for score, if you have any feedback for us to improve, we will be more than happy to hear.

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Damian Uribe on 15 Apr 2024
Thank you for score, if you have any feedback for us to improve, we will be more than happy to hear.

10/10 Excellent

Sylvia

Stayed 2 nights in Mar 2024
Response from Jose G on 4 May 2024
Good Morning!Thank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Cathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service.clean rooms, good food and drink.
Stayed 1 night in Apr 2024
Response from Ary G. on 13 Apr 2024
It's great to hear that you received exceptional service during your stay and that you found the rooms to be clean and the food and drinks to be enjoyable. A positive experience like this can truly elevate a hotel stay and create lasting memories. If you have any more feedback or need assistance with future travel plans, don't hesitate to let us know. Happy travels!

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The hotel was very nice. We had a nice stay.
Stayed 2 nights in Apr 2024
Response from Ary G. on 13 Apr 2024
I'm glad to hear that you had a pleasant stay at the hotel and found the staff to be very helpful. It's always nice when accommodations meet our expectations and make our experience even better. If you have any more feedback or need assistance with your travels in the future, feel free to reach out. Safe travels and thank you for choosing the Crescent Hotel!

6/10 Okay

tina

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Jose G on 28 Mar 2024
Hello Ms. TinaThank you for taking the time to leave your generous remarks. We are happy to learn about your experience with us here at The Crescent Hotel; it will be a pleasure to share your feedback with the team.Thank you for letting us be a part of your visit, and we look forward to serving you again.

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Property Management on 25 Mar 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crescent Hotel is very nice and it’s a short walk to Dickie’s Stadium. Super convenient. Great stay.
Stayed 1 night in Mar 2024
Response from Ary G. on 21 Mar 2024
I'm glad to hear that you enjoyed your stay at The Crescent Hotel! Its proximity to Dickie's Stadium does sound convenient, making it an ideal choice for those attending events there. We look forward to seeing you again in the near future.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 29 Feb 2024
Thank you so much for your 5-star rating Nicolas! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Excellent

Susan

Stayed 2 nights in Feb 2024
Response from Jose G on 20 Mar 2024
Hello Ms. SusanThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Deanna

Stayed 1 night in Feb 2024
Response from Jose G on 23 Feb 2024
Hello Ms. DeannaThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Management on 19 Feb 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

TANIA V

Stayed 1 night in Feb 2024
Response from Hotel Management on 12 Feb 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Clint

Stayed 1 night in Feb 2024
Response from Hotel Management on 12 Feb 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Excellent

Troy, Keller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!
Stayed 1 night in Feb 2024
Response from Hotel Management on 12 Feb 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Christi, Marietta

Stayed 1 night in Feb 2024
Response from Ary G. on 21 Mar 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a perfect experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever find yourself in the area again, we would be honored to welcome you back for another exceptional stay. Safe travels, and thank you for choosing us!

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel but you can tell they are still working through opening details. My room had a dirty laundry bag left behind by housekeeping and the bedside alarm wasn’t checked to make sure it was turned off. My room was street facing on the 2nd floor. The exterior building lights shown through the top of the curtains. I found the water pressure in the shower to be weak & the water didn’t really get as hot as I wanted. A hotel of the quality that the Crescent is seeking to achieve can do better. I will definitely return because the hotel is lovely & I trust they will work through these opening details. You can’t beat the location.
Stayed 1 night in Feb 2024
Response from Damian Uribe on 6 Feb 2024
Thank you for your feedback on your recent stay at The Crescent hotel. We appreciate your kind words about the overall ambiance and location. However, we apologize for the inconveniences you encountered with some of the opening details.We apologize for the oversight of the dirty laundry bag left behind by housekeeping and the bedside alarm not being checked. We understand that these details can impact the overall experience and we will address these issues with our housekeeping team to ensure they are more thorough in their duties.Regarding your room being street-facing on the 2nd floor, we apologize for the exterior building lights shining through the top of the curtains. We will look into improving the curtain design to provide better light-blocking capabilities for our guests.We apologize for the weak water pressure in the shower and the water not reaching the desired temperature. We will investigate these issues with our maintenance team to ensure that the water systems are functioning optimally.We appreciate your understanding and trust in our commitment to improving these opening details. We value your loyalty and look forward to welcoming you back in the future, where we aim to provide an even better experience that aligns with the quality standards we strive for.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great staff.
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Feb 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Dianna, WILLS POINT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Feb 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Excellent

Melody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delivering the Luxury Hotel Experience!
They are delivering on the luxury hotel stay! We had zero to complain about during our stay. Polite and helpful staff, clean modern rooms and close to the events center.
Stayed 1 night in Feb 2024
Response from Jose G on 4 Feb 2024
Hello Ms. MelodyThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

carey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for coming into town for the rodeo! We had a blast.
Stayed 2 nights in Jan 2024
Response from Jose G on 2 Feb 2024
Hello Ms. CareyThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Jenny

Stayed 2 nights in Jan 2024
Response from Jose G on 20 Mar 2024
Hello Ms. JennyThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jose G on 2 Feb 2024
Hello Mr. DavidThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, if there is anything we need to improve on we would like your feedback to reach that 5 rating and to make more stays memorable.Stop by again soon; we will be looking forward to it!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was fabulous and the hotel & staff were very accommodating & friendly. My only complaint was that we checked in on a Monday at 6pm and our room was not ready so we had to wait 20 minutes for it to be prepared. I think they may have been temporarily understaffed due to the Stock Show. Would definitely go back again and you can’t beat the location. Beautiful hotel!
Stayed 1 night in Jan 2024
Response from Jose G on 29 Jan 2024
Thank you for taking the time to leave your generous remarks. We are happy to learn about your experience with us here at The Crescent Hotel; it will be a pleasure to share your compliments with our teams. We will share your feedback in regards to the check in with our team to make sure we have rooms ready at check in time.Thank you for letting us be a part of your visit, and we look forward to serving you again.

10/10 Excellent

Klazina

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Jose G on 28 Jan 2024
Good Evening Thank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Joan, Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is brand new and right next to Fort Worth's museum district. So you can just walk to the Kimball, the Modern, and the Amon Carter museums. The restaurant, Emilia's was great both for breakfast and dinner. The bar was also very lively.
Stayed 2 nights in Jan 2024
Response from Jose G on 28 Jan 2024
Hello Ms. JoanThank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Our room will not eat to the temperature set and the HVAC system is very loud/making gurgling noises
Stayed 1 night in Jan 2024
Response from Jose G on 28 Jan 2024
HelloWe are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention in order to improve our rooms. We will share these feedback with our team, to make future stays Crescent moments.

10/10 Excellent

Jenny

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Jose G on 26 Jan 2024
Hello Ms. Jenny, Thank you for taking the time to leave your generous remarks. We are happy to learn about your experience with us here at The Crescent Hotel; it will be a pleasure to share your compliments with our Teams. Thank you for letting us be a part of your visit, and we look forward to serving you again.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel -- beautiful!! comfortable bed and soft sheets!
Stayed 1 night in Jan 2024
Response from Jose G on 26 Jan 2024
Hello Ms. Sandra, Thank you for taking the time to leave your generous remarks. We are happy to learn about your experience with us here at The Crescent Hotel; it will be a pleasure to share your compliments with our Teams. Thank you for letting us be a part of your visit, and we look forward to serving you again.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jose G on 26 Jan 2024
Hello Ms. Melissa, Thank you for taking the time to leave your generous remarks. We are happy to learn about your experience with us here at The Crescent Hotel; it will be a pleasure to share your compliments with our Teams. Thank you for letting us be a part of your visit, and we look forward to serving you again.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Management on 22 Jan 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Peter

Stayed 1 night in Jan 2024
Response from Hotel Management on 22 Jan 2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Excellent

Sharon

Stayed 1 night in Jan 2024
Response from Jose G on 4 Feb 2024
Hello Ms. Sharon Thank you for the outstanding rating for The Crescent Hotel. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service as well as our fantastic location. Stop by again soon; we will be looking forward to it!

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management on 17 Jan 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Management on 17 Jan 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Excellent

Saundra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff- from the bellman to the house car driver- everyone was amazing. Will not stay anywhere else in FW!
Stayed 2 nights in Jan 2024
Response from Damian Uribe on 12 Jan 2024
Dear Saundra, Thank you very much for such kind words, we hope you come back soon the Crescent Hotel.Warm regards,Damian UribeFront Office Manager

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Damian on 12 Jan 2024
Hello Megan, Thank you very much for such a great score.We are hoping you come back soon to the Crescent Hotel.Have a great day!Damian UribeFront Office Manager

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Management on 9 Jan 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Excellent

Dakelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tucker G. on 18 Dec 2023
Hello Dakelan, we're delighted to hear about your recent experience with us and we're so pleased that your recent stay was memorable. Thank you for taking the time to share your experience and we look forward to welcoming you back soon! Safe Travels!

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class!
Outstanding staff from valet, front desk to manager. Wonderful accommodations. restauranr, and bar.
Stayed 2 nights in Dec 2023
Response from Ary G. on 11 Dec 2023
Hello Karl, Thank you for the perfect review and for recognizing our extremely amazing staff! We are very happy to hear that you enjoyed your stay with us and we look forward to your next visit!

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Beautiful place
Stayed 1 night in Dec 2023
Response from Tucker G. on 5 Dec 2023
Hello Judy,Thank you for taking the time to leave your thoughts. We're so thrilled to hear you enjoyed your stay with us! We cannot wait to welcome you back in the not-too-distant future. Safe travels!

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Close to Dickies arena. Superb service. Employees were amazingly attentive.
Stayed 1 night in Nov 2023
Response from Jose G on 25 Nov 2023
Hello Ms. Debbie, We're delighted to hear about your recent experience with us and we're so pleased that your recent stay was memorable. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!