Exterior

Reviews of La Quinta Inn & Suites by Wyndham Fort Stockton Northeast

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 865 out of 1170 reviews" "
Rating 8 - Good. 187 out of 1170 reviews" "
Rating 6 - Okay. 51 out of 1170 reviews" "
Rating 4 - Poor. 33 out of 1170 reviews" "
Rating 2 - Terrible. 34 out of 1170 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and brand new property! Stayed here during a cross country move to Texas & felt very safe overnight. Staff was super friendly and helpful! They had great grab & go options as we got in too late to get any food anywhere. Highly recommend!
Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel every time we visit family. It is very nice and accommodating.
Stayed 3 nights in May 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Very clean. Comphy beds!!
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally clean.
Stayed 1 night in May 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay again!
Stayed 1 night in May 2024
Response from front desk on 20 May 2024
We are happy to hear that thanks for staying with us!

10/10 Excellent

shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Very friendly staff. Would stay again .
Stayed 1 night in May 2024
Response from MANAGEMENT on 16 May 2024
Thank you!

10/10 Excellent

Katherine, Bakersfield

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Staff friendly. Rooms are clean and nice. Will definitely stay here again!
Stayed 1 night in May 2024
Response from Front Desk on 15 May 2024
Thanks for staying with us, hope to see you again soon!

10/10 Excellent

Christine

Travelled with partner
Liked: Property conditions & facilities
Staff pleasant and helpful . Rooms comfy and clean . Beds so clean and provide best sleep ever! Quiet and everything in working order!
Stayed 1 night in May 2024
Response from Front Desk on 15 May 2024
We are thrilled to hear you enjoyed your stay with us.

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. TV channels were minimal because of contract.
Stayed 2 nights in May 2024
Response from MANAGEMENT on 13 May 2024
Thank you for your feedback!

10/10 Excellent

Geovanni

Stayed 1 night in Apr 2024
Response from MANAGEMENT on 13 May 2024
Thank you for staying with us!

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the cleanliness of the hotel
Stayed 1 night in May 2024
Response from Customer Care Team on 10 May 2024
Hi Armando,Thank you for your feedback! We're delighted to hear that you were pleased with the cleanliness of our hotel. It's always our goal to provide a clean and comfortable environment for our guests, and it's great to know that we met your expectations. If there's anything we can do to make your next stay even more enjoyable, please let us know. We appreciate your comment and look forward to welcoming you back!Warm regards,Guest Experience Team

10/10 Excellent

MoonSung

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in everything!
Stayed 1 night in May 2024
Response from front desk on 9 May 2024
We are glad to hear you enjoyed your stay!

8/10 Good

Mike

Travelled with family
We really liked the usage of Dove toiletries. The fllors in the common areas were dirty. No soap in the downstairs mens room (common area).
Stayed 1 night in May 2024
Response from Front Desk on 4 May 2024
Thank you for your feedback we will attend to that immediately.

8/10 Good

Noel.

Liked: Cleanliness, property conditions & facilities
Guests above our room had two large Dogs making noise all night and staff would not take acttion
Stayed 2 nights in Apr 2024
Response from Front Desk on 4 May 2024
We apologize for any inconvenience while staying with us.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The night clerk was awesome! I arrived at 12:00 am. The door was still unlocked and I was very grateful for this. She directed me to the restroom, as I requested. She checked me in and was very pleasant. She allowed me to keep my vehicle parked close to the front door while I brought in my luggage, etc. When I went to park the car, I lost one of my keys. Without hesitation, the night clerk programmed two more keys and removed the coding of the key I lost. She was very focused on customer service and I felt welcomed and comfortable. Thank you! 😊
Stayed 1 night in Apr 2024
Response from Front Desk on 4 May 2024
We will thank her and thank you for staying with us!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from front desk on 23 Apr 2024
Thank you for staying with us.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place right off the highway. Clean. Large rooms.
Stayed 1 night in Apr 2024
Response from front desk on 21 Apr 2024
Glad to hear you enjoyed your stay!

10/10 Excellent

Richard

New and clean. Good price
Stayed 1 night in Apr 2024
Response from Customer Care Team on 15 Apr 2024
Dear Richard, we're delighted to hear that you found our hotel to be new, clean, and offered at a good price. Providing excellent value for our guests is important to us, and we're thrilled that we succeeded in meeting your expectations. Thank you for your feedback, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Guest Experience Team

8/10 Good

Flora, milan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
liked that there was not carpet in rooms. the rooms were clean. It was noisy in morning with doors slamming but thats not hotel fault.
Stayed 1 night in Apr 2024
Response from front desk on 14 Apr 2024
Thank you for staying with us.

4/10 Poor

Christopher

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this hotel. Hallways smell like fresh paint. Elevator is showing rust along with the lamp fixtures in the room. AC is outdated. Bed sheets had hair on them. Curtains were broken. Pass on this and find somewhere else.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 13 Apr 2024
Hi Christopher,Thank you for sharing your feedback. We apologize for the issues you experienced during your stay. Rest assured, we are taking immediate action to address the cleanliness and maintenance concerns you raised. We will ensure thorough cleaning and maintenance procedures are implemented to enhance the guest experience. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a much-improved experience in the future. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out to us directly.Warm regards,Guest Experience Team

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Apr 2024
Response from front desk on 10 Apr 2024
Thanks for staying with us.

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this La Quinta several times. It never disappoints. It is always clean, still looks new and the beds are comfy.
Stayed 1 night in Apr 2024
Response from front desk on 8 Apr 2024
We thank you for staying, and we are happy to hear you enjoyed your stay!

10/10 Excellent

Twana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024
Response from front desk on 8 Apr 2024
Thanks for staying with us.

10/10 Excellent

Charles

Stayed 1 night in Apr 2024
Response from Customer Care Team on 25 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MANAGEMENT on 5 Apr 2024
Thank you !

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were great. Easy and restful experience when on a road trip.
Stayed 1 night in Mar 2024
Response from MANAGEMENT on 1 Apr 2024
Thank you for your feedback!

8/10 Good

Susan

Stayed 1 night in Mar 2024
Response from front desk on 19 Apr 2024
Thanks for staying with us.

10/10 Excellent

Marsha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly check in. Room was updated, no carpet in pet room, nice and clean. Negative is no soap or shampoos in container in restrooms. They were empty.
Stayed 1 night in Mar 2024
Response from front desk on 30 Mar 2024
Thank you for staying with us.

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Happy to find a clean pleasant place to stay
Stayed 1 night in Mar 2024
Response from MANAGEMENT on 25 Mar 2024
thank you for staying with us!

10/10 Excellent

Connor

Stayed 1 night in Mar 2024
Response from front desk on 14 Apr 2024
Thanks for staying with us.

6/10 Okay

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Could not turn shower on unless I stepped in this was unacceptable .
Stayed 1 night in Mar 2024
Response from MANAGEMENT on 25 Mar 2024
Thank you for your feedback.

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, our room was clean and quiet. The staff was very helpful.
Stayed 1 night in Mar 2024
Response from front desk on 24 Mar 2024
Thank you for staying with us.

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable place to stay. It can get busy though, so sometimes it wasn't as quite as I would have liked.
Stayed 1 night in Mar 2024
Response from front desk on 24 Mar 2024
We appreciate your feedback.

10/10 Excellent

Chale

Stayed 1 night in Mar 2024
Response from front desk on 10 Apr 2024
Thanks for staying with us.

10/10 Excellent

Diane

Stayed 1 night in Mar 2024
Response from front desk on 10 Apr 2024
Thanks for staying with us.

8/10 Good

sylvia

Stayed 1 night in Jan 2024
Response from front desk on 19 Mar 2024
Thanks for staying with us.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, new hotel.
Stayed 1 night in Feb 2024
Response from front desk on 19 Mar 2024
Thank you for staying with us.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, clean, good WIFi free
Stayed 1 night in Mar 2024
Response from MANAGEMENT on 17 Mar 2024
Thank you for your feedback!

2/10 Terrible

Lucille

Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

Joel

Liked: Cleanliness
Do not stay here if you desire to sleep in uninterrupted. During my stay I was awoken by the ice machine down the hallway at 4AM, at 7AM the adjoining room occupants went to breakfast/out and left their dog that proceeded to bark and yap for an hour. When I called the front desk , the method to deal with the barking dog was to call the rooms that had canines to quiet them….. then my neighbors turned their TV on at a very high volume. I want my money back , plain and simple!
Stayed 1 night in Mar 2024
Response from front desk on 14 Mar 2024
Hello, we apologize for this inconvenienced stay here with us, we do try our best to resolve any issues as soon as we are made aware of them. We do hope any future stays with us are more pleasant.

2/10 Terrible

Bryan

Business traveller
Disliked: Amenities
I informed the front desk supervisor i had a jobsite incident & was unable to make it. I made the resv. Late at night & was under the impression the insurance policy i paid for covered cancellations.It did not. I did not stay & was still charged $340.I will NEVER book with this hotel again.EVER!!!!!!
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 14 Mar 2024
Hi Bryan,We're truly sorry to hear about the misunderstanding and frustration surrounding your reservation and the cancellation policy, especially in light of the unforeseen incident at your job site. It's always our aim to provide clear, supportive guidance to our guests, particularly in stressful situations. We regret any confusion regarding the insurance policy and the resulting dissatisfaction with the charges applied to your non-stay. We understand the importance of flexibility and empathy in our policies and customer service, and it seems we missed an opportunity to demonstrate this to you. We take your feedback seriously and will review our communication and policies regarding reservations and cancellations to improve clarity and assistance for our guests in similar situations. Though you've expressed a strong decision not to book with us again, we hope you might reconsider in the future, allowing us the chance to offer a more positive and supportive experience. If you're open to discussing this matter further and exploring possible resolutions, we encourage you to reach out to our customer service team directly. We're committed to learning from your experience to better serve our guests moving forward.Warm regards,Guest Experience Team

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here several times, and always find it clean and comfortable.
Stayed 1 night in Mar 2024
Response from front desk on 13 Mar 2024
Thank you for choosing us, hope to see you again soon.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel with good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly! What else can I say!
Stayed 1 night in Mar 2024
Response from front desk on 11 Mar 2024
Thanks for staying with us!

10/10 Excellent

Katherine, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really surprising stay. The front desk was great with the paperwork and understanding that I had a service dog. One of the best checkin experiences I’ve had in years. The staff was very compassionate. The room was very clean, too.
Stayed 1 night in Mar 2024
Response from front desk on 11 Mar 2024
Thank you for staying with us, we do appreciate your feedback. Hope to see you again in the future.

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yesica

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very friendly staff and the best part is pet friendly.
Stayed 1 night in Mar 2024
Response from front desk on 3 Mar 2024
Glad to hear you enjoyed your stay.

8/10 Good

stephanie

Stayed 1 night in Feb 2024
Response from front desk on 24 Mar 2024
Thank you for staying with us!

8/10 Good

Julie

Stayed 1 night in Mar 2024
Response from Customer Care Team on 5 Mar 2024
Dear Julie,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 4-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Warm regards,Guest Experience Team

10/10 Excellent

Mac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice service
Stayed 1 night in Feb 2024
Response from MANAGEMENT on 1 Mar 2024
Thank you for Staying with us!