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Reviews of Radisson Hotel Fort St. John

3 out of 5
Radisson Hotel Fort St. John
9223 100 Street, Fort St. John, BC

Reviews

7.0

Good

Rating 10 - Excellent. 118 out of 458 reviews" "
Rating 8 - Good. 149 out of 458 reviews" "
Rating 6 - Okay. 74 out of 458 reviews" "
Rating 4 - Poor. 58 out of 458 reviews" "
Rating 2 - Terrible. 59 out of 458 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Misty, prince George

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only 1 key for 3 adults. 2 cofffe makers in room didnt work. Even the 2nd after asking for another. Didnt clean room or replace towels when requested to do so. Worst hotel breakfast ever. Dont stay here.
Stayed 2 nights in Apr 2024

4/10 Poor

Jason, Grande prairie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I stayed in exterior entrance room 142, Perhaps inside the main building would have been better. Mystery blue substance on the bathroom wall that will tell myself is toothpaste, sock behind the door bathroom door. Quite clear there has never been any cleaning done behind the door judging by the filth on the floor and the door itself. Multiple colors/ lengths of hair all over the beds. Most lightbulbs were burnt out. Different color temperature light bulbs throughout the space. Cieling fan didn’t work, pull cords aren’t long enough. No switches on wall to controll fan. Closet was dark and dingy, dropped ceiling tiles were severely water damaged and bowing. Refrigerator can’t fit a large pizza. Socks got greasy and black walking on the carpet. Ideally. I’d like a refund.
Stayed 2 nights in Apr 2024

2/10 Terrible

Amin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old building, breakfast was terrible
Stayed 2 nights in Apr 2024

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The key card very rarely worked every evening after work I needed to go to reception to get it redone.
Stayed 7 nights in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024

10/10 Excellent

mitchell

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

2/10 Terrible

Cody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was gross very friendly and niice staff entrance was Niice but when u go up to the rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here plenty of times so knew what to expect concerning condition/age of hotel. First room checked into was dirty - rings on bedside, dirt in toilet and stain on bedsheet. Second room was ok. Was locked out of hotel upon returning at 11pm - had to call hotel number to let us in as nobody answered the buzzer on the front door. Had to do the same to check out in the morning. $200 deposit required and was notified it could take up to 45 days to return. Morning manager apologized for all issues but offered nothing to rectify. Definitely will not be back.
Stayed 1 night in Mar 2024

6/10 Okay

shannon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
staff were great but the hotel itself wasn't the greatest.
Stayed 2 nights in Feb 2024

4/10 Poor

Marelda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower in room 302 needs maintenance. There is very little pressure and the water never warmed up to a good temperature. It took me 3 times longer than usual to wash my hair last night 😣
Stayed 1 night in Feb 2024

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Although the property was convenient, dining was very limited, rooms need a desperate update and there was limited to no hot water. However, the property is cost-efficient.
Stayed 3 nights in Feb 2024

6/10 Okay

Ron

Business traveller
Liked: Staff & service
No hot water.
Stayed 10 nights in Jan 2024

4/10 Poor

JoAnne

Business traveller
Disliked: Cleanliness, property conditions & facilities
This sure went downhill. No cleaning, toiletries or even coffee for 3 days unless you ask. Carpet is bare, toilet tilts, and only decaf coffee with a “that’s all we have”. Never stay there again.
Stayed 3 nights in Jan 2024

4/10 Poor

edward

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
lobby was nice, rooms were outdated
Stayed 2 nights in Dec 2023

2/10 Terrible

jeremy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways smelled like garbage and vomit, pretty sure people have died in my room, they said they had a gym but it’s closed for renovation.
Stayed 4 nights in Jan 2024

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Small rooms, shower didnt work, cold breakfast ( food and dining area) some vehicle plugs didnt work.
Stayed 2 nights in Jan 2024

2/10 Terrible

Steve

Stayed 1 night in Jan 2024

8/10 Good

alexis

Travelled with partner
Liked: Cleanliness
Stayed 5 nights in Dec 2023

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a Fan. Rooms we’re small, dark and low ceilings felt like I was staying in a worker camp.
Stayed 2 nights in Jan 2024

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

John Jeric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk issue.
Lady on the front desk is so mean. We’re trying to have a good breakfast and she walks towards us like we doing something wrong. So disappointing and disrespectful. Hope you guys teach them to respect guest. I suppose to stay there for 4days but need to check out and find another hotel.
Stayed 4 nights in Dec 2023

2/10 Terrible

Don

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to switch rooms because our first room the tv nor the coffee maker worked. The property was not clean, bathroom vent and floor filthy, the main door had to be shoulder checked to open or close as it was rubbing so hard. Front desk didn’t seem like they knew what they were doing, I walked into the front sliding doors as they opened way to slow. Just not very impressed
Stayed 2 nights in Dec 2023

8/10 Good

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It is an ok place. Don’t expect the restaurant to be open much. And there are no plug ins for your phone or iPad. Hello it’s 2024
Stayed 2 nights in Dec 2023

8/10 Good

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Scott

Disliked: Cleanliness, staff & service
In the three weeks I stayed there they never once cleaned the room. Asking for something at the front desk was normally met with confusion and often couldn't find shampoo or coffee
Stayed 3 nights in Dec 2023

4/10 Poor

Scott

Business traveller
Disliked: Staff & service, amenities
Ever since Radisson took over service and cleaning went downhill. They just jacked up the price, lowered the internet speed, stopped cleaning, and have pretty below average staff at the front dedk
Stayed 1 night in Dec 2023
Response from Faiz M on 10 Dec 2023
Thank you so much for your reviws Mr Scott. First of all we are sorry about that. and we are doing our construction for all the floors. So we hope you visit us again!

10/10 Excellent

Steve

Stayed 1 night in Dec 2023
Response from Faiz M on 11 Dec 2023
Thank you so much Mr Steve your review.we hope to see you agine

6/10 Okay

Jason

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Faiz M on 9 Dec 2023
Thank you so much for your review Mr Jason.And we hope you visit us again!

8/10 Good

Doreen

Stayed 1 night in Dec 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Doreen for the great review! and we hope you visit us again!

6/10 Okay

Jimmy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom fan not working, no shampoo in room, cold breakfast.
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Jimmy for the great review! and we hope you visit us again!

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice, was great each time. Breakfast was awesome. Nav at the reception was particularly helpful
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Raymond for the great review! and we hope you visit us again!

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2023

8/10 Good

Jun Carlo

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much for the great review! and we hope you visit us again!

4/10 Poor

Simeon

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough staff to be an efficient hotel. Staff needs to care about the guests using the hotel.
Stayed 6 nights in Nov 2023

6/10 Okay

Sandra

Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Sandra for the great review! and we hope you visit us again!

2/10 Terrible

Michael D

Disliked: Staff & service
Booked a king room, found out I got a queen when I got into the room, called to switch was told they didn't have any available. When checking in I was asked do you have a floor/view preference, my response "I trust your judgement, whatever one you think is best" 2nd floor room with a close up view of the roof only partially obstructed by large power cables diagonally in front of the window. I trust service industry workers as they know their service better than I typically do, this time... I think I misplaced that trust
Stayed 1 night in Nov 2023

4/10 Poor

Kevin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is run down. Parking lot is Dark as can be. Complete skating rink getting out of my truck. Room was not really clean and definetly needs updating. Stayed 1 night out of the 5 i had booked.
Stayed 4 nights in Nov 2023
Response from Prit on 13 Nov 2023
Dear Kevin,Is it possible if you can please provide us with your stay dates? This would really help us to locate the issue and respond you more efficiently.

8/10 Good

Tatianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easy parking but the staff was amazing and the building was clean and fixed up very nice. Rooms were clean and affordable.
Stayed 2 nights in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Tatianna for the great review! and we hope you visit us again!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was short but satisfactory. The room was quiet and clean; the staff, courteous and helpful. Thanks for getting me a taxi to the airport.
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Don for the great review! and we hope you visit us again!

10/10 Excellent

Twyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Twyla for the great review! and we hope you visit us again!

6/10 Okay

Kent

Disliked: Property conditions & facilities
Out dated
Stayed 1 night in Nov 2023

10/10 Excellent

Greta

Our stay at the Radisson in Fort St John was good. Pillows and bed were comfy. We also enjoyed the breakfast. Staff was helpful.
Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Greta for the great review! and we hope you visit us again!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful, room was clean and spacious and bed was very comfortable. Also it’s pet friendly, which is great.
Stayed 1 night in Nov 2023

10/10 Excellent

Victoria

Stayed 1 night in Nov 2023
Response from Faiz M on 9 Dec 2023
Thank you so much Victoria for the great review! and we hope you visit us again!

6/10 Okay

Michael

Stayed 1 night in Oct 2023
Response from Prit on 6 Nov 2023
Dear Michael,It was nice talking to you and we appreciate your feedbackWarm regardsRadisson, Ft St. John

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Best place great ppl
Stayed 1 night in Oct 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023