Fort McDowell Spa Hotels

"My fridge was not cleaned out and the shower area in my bathroom was run down"

"Property in poor condition"

"Room was clean and we loved the outdoor patio, we will be back!!"

"The water pipes on the toilet and sink were really loud. The AC wasn't working good. The room was pretty hot. The walls and floors are also paper thin. The staff was good though. "

"The resort is beautiful, well kept grounds. The pool areas are nice. It seems like you need to get to the pool early! Towels are out on chairs by 8:00 am and we could never get a chair at the main pool. Friendly staff and clean rooms. Would stay here again. "

"Place was great. Food. Surroundings. Staff. Dog friendly ❤️"

"The hotel was noisy. There was a couple arguing loudly in the entryway. The hotel stunk of food cooking including our room which was on the second floor. The room was poorly lit and I saw bugs in the bathroom. There was no bottled water in the room. Based on other hotel stays, I expected this. It was disappointing and I would not stay there again. "

"Water park was great but food and drink were overpriced. We never had housekeeping because they came past 5 when we needed to get ready for dinner."

"Lack of communication between employees had us waiting for the free airport shuttle for over 45 minutes. Called the number provided 3 times to see where the shuttle was and why it wasn’t showing up and the desk clerk said “make sure to go to the share ride side.” Later found out the bus was going to the opposite side where the cell phone lot was. Mentioned this when checking into the hotel and were told we would be reimbursed for having to pay for uber after waiting for so long for the shuttle that never came to share ride side of pickup but never received reimbursement. Desk clerk gave email to contact for a cash refund reimbursement but never responded to email and wasn’t seen again since check in the 3 days we stayed at the hotel. The main reason I booked was specifically for the free airport shuttle and this was the first problem encountered from the hotel. Was highly disappointed from first impression but everything else turned out fine. "