We stayed a 1 plus 3 nights, and had a great experience which big part of it was due to Mr. Javier Ortiz's excellent help at the front office. We had booked our stay through a travel website, and were confused by the terminology of ocean view, oceanfront etc. When I explained to Javier we expected to have full ocean view, and a bed for our 4 years old to sleep on, he kindly gave us the best room possible! Following is the rest to list pro/con:
First, pros:
Excellent view of Atlantic with a balcony to enjoy .
Clean, Large and modern room, with all necessary amenities.Water and coffee replenished on daily basis.
Very Freindly valet and bell staff. Specially I remember the bell satff Sean and another gentleman from Long Island NY.
Ocean view pool with saltwater, with drinks and food to order by the pool side.
Family Freindly. Bo spring break type.
Cons:
Unannounced construction on the side of hotel caused inconvenience for some guests.
The entire beach in front of the hotel was taken by the coutry music event was not announced to the guests in advance nor any compensation was offered by the hotel for this physical and visual inconvenience. Guests had to wal several hunders fee towards North to get access to the beach. Not fair for a pricey hotel that is advertised as on the beach.
Tables on the pool side were not cleaned. Few staff by the pool.
Ice machine and microwave not available on every floor.
Rental bikes, a few, rusty and broken.
Bar is limited.