Hotel Dekat Fort Fronetenac

"Great breakfast and service. Hope everyone left the staff a big tip!!"

"The rooms and bathroom are a little small by today’s standards but are very clean and have a beautiful view. The complementary water in the rooms and free extra bottles at the front desk are a very nice touch. Will at the lobby bar is great and attentive. We also had an amazing dinner at Aqua Terra served by a very good waitress named Sue. Overall, it was a very relaxing stay. "

"Great location for Queens university. And downtown. Nice atmosphere for b&b "

"I love this property and room is really clean and staff are very good!"

"Did not use the spa. Parking was secure and a 2 block walk "

"Staff at reception are friendly and helpful, parking with in and out privileges is convenient, free breakfast box is plenty and nourishing. Location is so central. We have stayed here several times over several years and always enjoyed our stays. "

"There were several hockey players in our hotel, who kept us up until midnight running up and down the hallway and staircase. We reported it to the front desk manager. "

"Decent for a one nighter. Bed was smaller than the expected queen, looked a little bigger than a double but was comfortable. Tv was pretty small and they had a portable heater for warmth, interesting but okay. Room itself was clean. Staff was friendly. "

"The check-in was done with efficiency. The key card envelope needs to be changed. It looked old, dog-eared, and well-used. The carpet on the stairs needs vacuuming; there was visible dirt on the floor on every stair. The front glass doors were very dirty with fingerprints and dirt. The first room we were given had an open window that would not close - no latch to close. We were given a second room, which was fine. The room seemed clean and tidy, the bathroom was clean, but the bathtub...

"An absolutely beautiful setting, wonderfully appointed rooms — we just had a short time to stay but we didn’t want to leave! "

"Internet requires too much information, there is ONE bath tub in the entire building yet its listed on each room photo. Yay! "

"Simple but clean "

"good breakfast . was the same each day but multiple options of what to get. Fellow running it was amazing."

"breakfast was good. The young man working the area was excellent. He greeted everyone and made sure the tables were cleared and everything was stocked."

"Great place. Reasonably priced. Going to use it again."

"silver fish infestation in bathroom"

"Good location."

"We had no cleaning of the room. We stayed 2 nights and the bed was not made, no new set of towels as requested, no garbage emptied. We addressed the issue with the front desk man and not only did not help to remedy the situation, he also was very condescending and did not care at all. Very rude man. Then, he called our room at 3:00 am in the morning in the middle of the night. It was very obvious it was done on purpose to disrupt the sleep. When we picked up the phone he asked us if we had any...