Fontaine-Chaalis hotels from RM249

"Perfect to spend the night for an early flight!"

"A nice hotel adjacent to the airport shuttle. BUT! A lady told the front desk that her friend was in our room. THEY GAVE HER A KEY AND SHE WALKED INTO OUR ROOM! They did not verify the name of the person in the room she identified, they did not contact us in the room. This is a major breach of hotel security protocol. I was getting ready for bed, since we had an early flight so did not go down to the front desk, but I did call and there was no answer. I found their e-mail and sent a message but never heard back from them. A nice hotel but very poor room security."

"Wonderful stay, spacious rooms & very friendly staff. Breakfast had lots of healthy options. The swimming pools & all the amenities were amazing. Thank you "

"Great place to stay if you can find it! We arrived late and left the next morning and stayed overnight. The hotel is great. Here is how to find it: follow the signs to the train station. When you get to the area with all the hotel signs--and the Sheraton is not listed-- turn around and look for the subtle signage that shows the Sheraton is right around the corner!"

"Clean and modern "

"I am very much happy with the service "

" Overall nice. Room was clean & peaceful. If you come from T2, go to the “train station” to take the CDGVAL to T3. Took 30’, 25” walk (I’m neither young nor healthy). Neighborhood is hotels and corporate buildings. Roissy Pôle is not the best area; I crossed path with “scarry” individuals. Hotel is easy to find, straight from the Roissy Pôle exit. Colorful commons area, ambiance is energetic, “hype” and trendy (co-working/open space/hub)-a lot going on. Better be a technophile or computer savvy-self check-in/check-out on screens at the kiosk (employees present-don’t expect too much if sthg goes wrong). iPad provided in the room to control lights, curtains and blinds, and TV (trad. switches too). Small room. No space for luggage. Shower/toilet within a plastic “egg” in the middle of the room, not separate. Provide shower products not individual toiletries. No coffeemaker nor beverages in the room (eco-friendly and safety reasons)> downstairs to get water, tea or coffee, was too tired to deal with the hustle and bustle, Small fridge, no microwave. Room has fancy light programs for ambient moods. Breakfast is expensive-over 20 euros. Bakery & groceries at Roissy Pole. Fun, not for shy people. No manager available at the time. No cash accepted, you need a debit or credit card for everything."

"Good location"

"It was poor right from the start. Room is basic and in a poor state, I wouldn’t say it was 4* at all. Mould round the rim of the bath and cleanliness was far from what it should have been. Breakfast was basic again and lacking in taste and variety. I was most upset about our last night. My little boy took a shower to be covered in dirty water. We went to explain to reception to be told it’s fine and just to run the water a little. The bath was covered in grim and dirt and no offer to clean it for us. We went back to the room to find the water pressure had gone completely. Back down (this following a very long day and was now late), a technician was sent to our room, then told it couldn’t be fixed and we would have to move, no offer of help to relocate. Over an hour later we finally had a working shower. I asked for our last night to be refunded and was told no. They said the water despite being filthy was not harmful and that it was out of their hands. What a disgrace, hotel was poor, food poor, cleanliness poor and service was awful. Never again. "