Florencia hotels from RM212

"Gorgeous property. Can see the volcano from the hotel. Staff is extremely nice and attentive. I would stay at this resort over and over again. "

"Yes. But it would be very nice with more tables and chairs and cushions in the chairs"

"Gorgeous property. The landscaping beautiful. The seven additional semiprivate Jacuzzis were well maintained and conveniently located for all rooms. The pool area was clean and inviting. The room itself was immaculate, private, quite, well decorated and spacious. However, the bed was usually HARD. I kind of couldn’t believe it. Negatives: The staff consistently made us feel like we were putting them out. The restaurant staff more so than anyone definitely had a chip on their shoulder day and night. The $$$ prices at the restaurant were astronomical!!!! Also SHOCKING. And even though most staff are bilingual, it was extremely difficult to communicate with most all of the staff members. Honestly, I was extremely impressed with everything until I stayed there for a couple days. Primarily due to the restaurant. I don’t think I’ll be going back. Nothing is worse than a bad attitude when you’re on vacation. :("

"A million good things to say about this hotel. Our check-in team was incredibly friendly. When they learned that my mom was sick and had to go to a hospital in San Jose, they processed our refund without any problems. Everywhere we went, the staff exceeded our expectations. The rooftop even provided room service for us, and one staff member went out of their way to bring a special knife to cut open our coconut. This is the kind of place where you can truly relax and trust the people around you to take care of your needs. We will definitely come back. The hotel’s designer is also a genius—the property is beautifully laid out. The pools have great depth for little kids, and the whole place is very family-friendly with thoughtful safety considerations throughout."

"The place was incredible in every way"

"Relaxing resort "

"Outstanding view of the volcano "

"This was me and my family's first time in Costa Rica, this property was so beautiful and in the middle of all the activities. Loved it and will visit again and recommend to freinds and family."

"Great staff and amenities "