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Reviews of Palazzo Martellini Residenza d'Epoca

Palazzo Martellini Residenza d'Epoca
Via Maggio 9, Florence, Firenze

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 53 reviews" "
Rating 8 - Good. 6 out of 53 reviews" "
Rating 6 - Okay. 1 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tina Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, the breakfast was wonderful, the staff were kind and helpful. Great visit to Florence.
Stayed 6 nights in Mar 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little cramped and this is a very old building and small hotel. If you like quaint, then this is your place.

10/10 Excellent

Magdalen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checks all the boxes & exceeds expectations!!
Well-spoken English, great location on a main road near the river, elevator access, free & delicious breakfast, courtesy welcome bottle of wine, felt very private, and clean! Highly recommend!
Clean toilet & bidet. Plenty of air flow from the quiet courtyard, too.
Stayed 1 night in Oct 2023

10/10 Excellent

harvey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome
Stayed 3 nights in Oct 2023

8/10 Good

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing from booking to check-out. The location was on a very nice, safe street and walkable to the major sites. The room and bathroom were spacious and well equipped. The only complaint is the breakfast was minimal and there were no hot foods offered. It was mostly breads, however, the staff offered fresh espresso beverages which was nice. Would definitely recommend to friends!
Stayed 2 nights in Oct 2023

10/10 Excellent

Nanette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence Boutique Hotel
The most unique experience in downtown Florence. The location was perfect. Within walking distance to the Museum, Duomo and shopping. This boutique hotel was very lovely. Staff was very helpful, Manuela went above and beyond. Wine and amazing breakfast included!!!
Stayed 1 night in Oct 2023

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was very clean and was within walking distance of shopping and many quality restaurants. Staff was friendly and attentive. Rooms are small but shower was very nice. Breakfast was included in price which was convenient way to start your day>
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge, clean rooms. Quiet, comfortable, convenient, safe. Enjoyable included breakfast, and very helpful and thoughtful staff.
Stayed 3 nights in Aug 2023

10/10 Excellent

Wylie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay. Spacious rooms. Very clean. Comfy bed and furniture. Good quality linen and terry. Sumptuous breakfast spread. Book without hesitation.
Stayed 1 night in May 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We were very pleased with our stay here. The service was excellent and their breakfast exceeded our expectations. Also loved the location, which is a 5 min walk from Ponte Vecchio. We would definitely stay here again and recommend to others.
Stayed 1 night in Mar 2023

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best parts about this property were the staff. They were excellent and kind hosts! The breakfast was fantastic! Room was spacious and updated. The location is perfect and very safe!
Stayed 6 nights in Feb 2023

10/10 Excellent

Shahyad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff and location are excellent. Beautiful hotel. Giorgino the hotel manager is super helpful. I highly recommend this place. Beautiful memory for us. Shahyad Makhmalbaf
Stayed 6 nights in Jul 2022

10/10 Excellent

Cody

Stayed 2 nights in Jul 2022

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in took a little long but we did enjoy visiting with the hosts. It is a laid-back feel, and the operators want to take time to connect with you as people. If you are looking for a more business-like, less-personable accommodation interaction this might not be a good fit for you. We did feel that for the price of the room, the breakfast service should not have been an additional charge.
Stayed 2 nights in May 2022

10/10 Excellent

Seung Eun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms in a grandiose building
A nicely renovated place in an old and majestic structure. Truly felt like staying in a palazzo with heavy wooden doors and stone hallways. Yet with modern facilities like an elevator and electronic keys. The owners were very helpful and remained on site during the day. A stone’s throw from Pitti Palace and other attractions.
hallway that opens up to a nice street
Stayed 2 nights in May 2022

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This villa was absolutely stunning and our hosts Franco and Sawako were super charming. We loved our stay. It is close to everything in historic Florence.
Stayed 5 nights in Mar 2022
Response from Sawako on 14 Apr 2022
Dear Jennifer Thanks for your kind words, we had a lovely time hosting you folks. Wishing you the best Franco&Sawako

10/10 Excellent

CR

Liked: Cleanliness, staff & service, room comfort
So good!
Great stay. Hotel is small and personal. Warm welcome and friendly service. In a brilliant location, south bank so slightly less busy and touristy, but very easy walking everywhere. Good restaurants nearby. Good breakfast in the room.
Stayed 2 nights in Mar 2022
Response from Franco on 29 Mar 2022
Thank you so much. meeting you is been lovely and we hope to see you again very soon! Franco&Sawako

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay m, very central close to main museums, Duomo and main attractions.
Stayed 1 night in Mar 2022
Response from Franco on 29 Mar 2022
Thank you dear Claudia for being such lovely guests! See you the next time in Florence ! Franco&Sawako

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 5 nights and loved it. The room was beautiful, clean and spacious. Our hosts were very helpful and caring. The location is perfect just steps from the Ponte Santa Trinita and within easy of all of the major sights. There are lots of amazing dining options around also a few minutes walk to a small grocery store. About a 15 minute walk to the train station. We highly recommend this property.
Stayed 5 nights in Mar 2022
Response from Franco on 19 Mar 2022
Dear Angela, We would like to thank you for your very kind coment. We hope to see you again for your next Italian stay. We remain at your disposal. Kind regards, Franco&Sawako

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had so much character and the owners were extremely friendly and helpful. Franco is very funny. Walk to everywhere from their place. Recommend it fully
Stayed 2 nights in Feb 2022
Response from Franco on 28 Feb 2022
Dear Jefferey, thank you very much for your kind feedback. That you enjoyed your time in Firenze it's a pleasure for us.All the best and kind regards,

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are incredibly kind and went out of their way to make my stay comfortable. Felt very taken care of. The room was warm and cosy and the fixtures all new and clean. Would absolutely come back.
Stayed 7 nights in Nov 2021
Response from Franco on 24 Dec 2021
Dear hillary Thanks for your kind words, we had a lovely time hosting you folks. Wishing you the best Franco&Sawako

10/10 Excellent

Filippa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Amazing Host and owner! The rooms were super clean and much bigger than expected. We never had beakfast at the hotel but there are many breakfast friendly restaurants in the cozy neighbourhood. The hotel is also perfectly situated in town - close to the other side of the bridge and in the middle of the best area on its side of the bridge.
Stayed 2 nights in Oct 2021
Response from Franco on 30 Oct 2021
Thank you dear Filippa for being such lovely guests! See you the next time in Florence Frano&Sawako

10/10 Excellent

Lakwan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
puke stay here again.
This stay was very lovely and near many things. Staff was great and kind.
Stayed 3 nights in Feb 2020
Response from sawako on 29 Jun 2020
Dear Guest, thank you for your nice review. We hope to see you again . Franco&Sawako

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near everything in Florence
Franco and staff make you feel at home, the hotel is close to the main places, and its well decorated, clean and quiet. Definitively I'll go back when visiting Florence. Very nice place to stay.
Stayed 1 night in Dec 2019
Response from Franco on 11 Jan 2020
Dear Luis, Thank you for sharing your opinion! Our customers feedbacks are very important for us to improve our service quality. We're glad that you enjoyed your experience with us. We hope to welcome you soon again! Best regards, Franco&Sawako

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Florence!
A great stay in Florence. Room was large and comfortable. Service and communication was great. The location was superb and allowed us to walk to literally any sight we wanted to. We would highly recommend!
Stayed 4 nights in Nov 2019
Response from sawako on 21 Nov 2019
Dear Gregory , Thank you for sharing your opinion! Our customers feedbacks are very important for us to improve our service quality. We're glad that you enjoyed your experience with us. We hope to welcome you soon again! Best regards, Sawako&Franco

10/10 Excellent

LISETTE, ARUBA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it all, Is a new Hotel in an old building, Well located and with great owners Franco and Sawaka. it was my first stay and will highly recommend this hotel. Safe to walk around. And surrounded by great restaurant, art and architecture.
Stayed 13 nights in Oct 2019
Response from Sawako on 20 Oct 2019
Thank you for the time spent on giving us a feedback and for your kind words on Palazzo Martellini Residenza D'epoca. Any suggestions left by our guests regarding how to improve our hospitality is highly taken into consideration. We hope to welcome you again in Florence. Sawako&Franco

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel owners were extremely friendly and very helpful is helping us find our way around Florence, the breakfast was delicious
Stayed 7 nights in Sep 2019
Response from sawako on 14 Oct 2019
thanks a lot for sharing your review. We are glad that you enjoyed your stay, our customers'satisfaction is our main priority and we highly rate their comments. We are looking forward to welcoming you soon! Best Regards, sawako&franco

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
This place is in a lovely spot and very comfortable and clean. However, it is quite loud and you can hear pretty much everything from the room (i.e. people in the corridor, breakfast, etc.). The owners are only in at certain hours which is good for the noise but less so if you need anything. Overall, a decent place to stop but definitely should be aware of the noise issue.
Stayed 2 nights in Sep 2019
Response from franco on 10 Oct 2019
Thank you so much for your review! We hope to host you in the future. franco&sawako

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel!
Our hotel in Florence was the best of our trip! Wonderful hosts Sawako and Franco. Beautiful room, great location in the city, 15 minutes from everything. The shower was a generous size-such luxury!
Stayed 3 nights in Sep 2019
Response from sawako on 10 Oct 2019
Dear Zoe, Thank you for taking time to share your feedback based on your recent stay at palazzo martellini residenza d'epoca. We look forward to welcoming you back again soon. Best regards Sawako&Franco

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful little gem located in the Oltr'arno (across the Arno) section of Florence. My room is so beautiful and comfortable that I don't want to leave it to see the wonders of Florence. The owners (a husband and wife) are very friendly and helpful. Newly restored, everything works great: new electrical, new plumbing, new air conditioning and spa
Stayed 1 night in Sep 2019
Response from sawako on 30 Sept 2019
Dear Rhonda , many Thanks for your kind words, we had a lovely time hosting you folks. Wishing you the best sawako&franco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from sawako on 20 Jun 2019
Dear Guest hello. thank you very much your review. We look forward to welcoming you back at palazzo martellini residenza d'epoca soon. Best regards, franco&sawako

10/10 Excellent

MOSAYEB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from sawako on 18 Jun 2019
Dear guest, thank you for the time spent on giving us a feedback and for your kind words on our palazzo martellini residenza d'epoca. Any suggestions left by our guest regarding how to improve our hospitality is highly taken into consideration. We hope to welcome you again in the one of our palazzo martellini residenza d'epoca. franco&sawako

10/10 Excellent

KM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located. Walking distance from city center in Florence. Clean and modern rooms.
Stayed 4 nights in May 2019
Response from sawako on 5 Jun 2019
Grazie mille per aver dedicato del tempo per scrivere la recensione. Siamo estremamente lieti di conoscere la tua meravigliosa esperienza al palazzo martellini residenza d'epoca. La tua elaborata descrizione del tuo soggiorno insieme ai commenti positivi sono una fonte di motivazione per noi. Non vediamo l'ora di ospitarvi a palazzo martellini residenza d'epoca. Franco & Sawako

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
We had expected maybe a few glitches since they had only been open only a few weeks, but everything was great. They went above and beyond for service; the rooms were really nice; cleanliness was exceptional; the location was within easy walking distance of the Pitti Palace, Pointed Vecchio, and other tourist attractions. We really enjoyed our stay!
Stayed 1 night in May 2019
Response from sawako on 23 May 2019
Dear Karen, Thank you for taking time to share your feedback with us. We look forward to welcoming you back at Palazzo Martellini residenza d'epoca soon. Best regards, franco&sawako

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from sawako on 29 Apr 2019
Dear maria, Thank you for taking the time to share your wonderful review. We are happy that your experience was pleasant. The satisfaction of our customers is our priority. We hope to have the opportunity to welcome you again soon. Best wishes.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They weren’t ready to open for business. The picture on line was nothing like what the b&b really looked like. I asked through email if the pics were accurate to what the rooms looked like. I never got a response. The door handle came of in the owners hand when he was showing us the room. He gave me his key to lock ourselves in the room for the night. No one is on the property as far as staff. There are no phones on the property. Very disappointed from what we saw on line to what we actually saw when arriving. It is many flights up with no elevator. I wish Expedia would check out the hotels they advertise on line before putting any pictures or backing any hotels. Very upsetting when you see a beautiful picture on line and then not getting what is advertised. Expedia needs to do there research more before allowing someone to book and pay for rooms months ahead and checking in and not feeling safe. Very upsetting all around. I also hope Expedia helps me get my money back.
Stayed 7 nights in Apr 2019
Response from sawako on 10 May 2019
Dear Guest, Our tourist residence is very new and on your arrival during the opening week some last few details still had to be sorted out. Now everything is fully functional and the new elevator will be installed in a few weeks time. We are located in a very charming historical building in central Florence with 10 very new tastefully furnished different kinds of rooms. You had booked a standard room but we could have shown you other rooms if you had asked us when you checked in. With regards to the reception desk we are open from 9 am to 7 pm, our home is just across the street so we are asking our guests to let us know in advance if they are planning to check in later in the evening or to call us if they need any assistance. We hope to have clarified all issues and to have you once more as our guest. Best regards,

8/10 Good

Sofien

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
La chambre est très propre et spacieuse, il n'y a vraiment rien à dire. L'hotel est situé dans un immeuble historique typique de Florence, ça transpire l'histoire! Nous sommes arrivés un peu avant 19h, il n'y avait personne à la réception mais quelqu'un nous a guidé par téléphone. L'accès à l'immeuble et à l'hotel au 3è étage se faire grace à une application (pour ouvrir les portes). C'est vraiment troublant alors que c'est plutôt moderne comme approche. J'étais coté cours et c'est vraiment calme. Mes amis qui étaient côté rue se sont plaints du bruit des voitures et deux roues.
Stayed 1 night in Nov 2023

10/10 Excellent

EMMANUEL CLIMENT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Mauricio

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Franco on 20 Aug 2021
We would like to thank you for your very kind coment. We hope to see you again for your next Italian stay. We remain at your disposal. Kind regards, Franco&Sawako

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral gelegen, die Altstadt ist innerhalb weniger Minuten erreichbar. Wunderbare Gastgeber!
Stayed 4 nights in Oct 2020
Response from sawako on 15 Oct 2020
We thank you for giving us a moment of your time and for sharing your opinion. We look forward to hosting you soon. best regards Franco&sawako

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La camera è situata in un palazzo a 10 metri dall'Arno. Restaurato completamente il terzo piano l'anno scorso, risulta un piccolo gioiello, con molti comfort: telecomando per l'apertura dei portoni, chiave magnetica per la camera, rispettando pienamente la storicità del palazzo. Smart TV in camera, Wi-Fi perfettamente funzionante e letto comodissimo. Il bagno, cieco, è molto ampio e comodo. Posizione: prendendo il vicolo a destra del palazzo si arriva diretti, in 50 metri, di fronte a Palazzo Pitti. Si è dunque attaccati a Ponte Vecchio e Uffizi. Arrivati in auto, i proprietari ci han fornito il gradito servizio del parcheggio convenzionato: un addetto del garage è venuto a prendere l'auto davanti al Palazzo Mantellino e c'è l'ha riportata la mattina che siamo andati via, il tutto ad un prezzo molto più basso di quello offerto da altri alberghi. Posso sembrare troppo entusiasta, ma mi ha reso questo miei primi 4 giorni a Firenze indimenticabili.
Stayed 3 nights in Aug 2020
Response from sawako on 20 Aug 2020
Signor Nicola La ringraziamo per averci dedicato un attimo del suo tempo e per aver condiviso la sua opinione. Ci auguriamo di poterla ospitare presto. Cordialmente. Franco&Sawako

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from sawako on 14 Oct 2019
Thank you for taking time to share your feedback based on your recent stay at Palazzo Martellini residenza d'epoca. We look forward to welcoming you back again soon. Best regards, franco&sawako

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly hosts, clean room, beautifully decorated, well located and close to the center
Stayed 2 nights in Oct 2019
Response from Franco on 14 Oct 2019
Thank you for sharing your opinion! Our customers feedbacks are very important for us to improve our service quality. We're glad that you enjoyed your experience with us. We hope to welcome you soon again! Best regards Franco&Sawako

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもよい
お部屋は清潔で広々としていてむだがなく、アメニティもこだわっていて、どこをとってもよかったです。ご夫妻のホスピタリティがすばらしく、フィレンツェの滞在が楽しかったのもこのホテルのおかけだと思っています。本当にありがとうございました。
Stayed 7 nights in Sep 2019
Response from SAWAKO on 10 Oct 2019
この度はPalazzo Martellini residenza d-epocaを御利用頂きまして誠に有難うございます。フィレンツェの滞在楽しんでいただいて良かったです。 またのご来館を心よりお待ち申し上げます。

10/10 Excellent

SAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高の滞在！
ホテルの場所がわかりづらくて少し迷いましたが、ベルを鳴らすとすぐ下まで迎えに来てくださり助かりました。部屋は清潔で広く、ベッドの寝心地もよかったです。どこに行くにも便利な立地で周辺にレストランも多く快適に過ごせました。またオーナー夫妻のフランコさんとサワコさんがすごく明るく親切にしてくださいました。サワコさんが日本語で対応してくださるのでなんでも聞くことが出来、すごく安心しました。フィレンツェに来る際はまたお二人に会いにこのホテルに滞在したいと思います！どうもありがとうございました！
Stayed 2 nights in Jul 2019
Response from サワコ on 10 Jul 2019
fujimura様 この度は､palazzo martellini residenza d'epocaをお選びいただきまして、ありがとうございます。 また貴重なお時間を割いてのご投稿に併せて御礼を申し上げます。 滞在中快適にお過ごし頂けたようで大変光栄です。 これからも、ご満足いただけるよう一層、接客・サービス面に尽力して参ります。 またのご利用をお待ちしています。

10/10 Excellent

Angela Nunzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vicinissimo al centro
Vicinissimo al centro. Pulizia, Silenzio, un'alcova nella movida fiorentina.
Stayed 1 night in Apr 2019
Response from sawako on 23 Jun 2019
cara angela, è con grande piacere che registriamo la Sua completa soddisfazione per il soggiorno trascorso a palazzo martellini residenza d'epoca di Firenze. Tutti i giorni ci impegnamo affinchè i nostri Clienti possano scoprire l'eccellenza dei nostri prodotti e servizi, dal confort e pulizia della camera. La ringraziamo per il tempo che ci ha dedicato e La aspettiamo presto per un altro fantastico soggiorno a palazzo martellini residenza d'epoca. franco&sawako

10/10 Excellent

Iif, Schweiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es gab ein Missverständnis bei unserer Buchung zur Entschädigung durften wir die Suite benutzen. Die Hotelführer sind sehr herzlich und waren sehr drum bemüht uns alles recht zu machen, was sie auch taten, deshalb top Bewertung!
Stayed 3 nights in Apr 2019
Response from sawako on 14 May 2019
Dear guest, thank you for the time spent on giving us a feedback and for your kind words on our palazzo martellini. Any suggestions left by our guest regarding how to improve our hospitality is highly taken into consideration. We hope to welcome you again in the one of our palazzo martellini. sawako&franco

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2019
Response from franco on 13 May 2019
Dear guest, Thank you for taking the time to share your wonderful review. We are happy that your experience was pleasant. The satisfaction of our customers is our priority. We hope to have the opportunity to welcome you again soon. Best wishes. Franco & sawako