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Ulasan tentang B&B Hotel Firenze City Center

3 out of 5
B&B Hotel Firenze City Center
Viale Giovanni Amendola 34, Florence, FI

Ulasan

7.8

Baik

Penilaian 10 - Cemerlang. 199 daripada 699 ulasan" "
Penilaian 8 - Baik. 288 daripada 699 ulasan" "
Penilaian 6 - Boleh diterima. 130 daripada 699 ulasan" "
Penilaian 4 - Lemah. 51 daripada 699 ulasan" "
Penilaian 2 - Teruk. 31 daripada 699 ulasan" "

8.0/10

Kebersihan

8.0/10

Kakitangan & perkhidmatan

7.8/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Carla, Burlington

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff are congenial and helpful- so lovely!! Easy to walk to everything and a spectacular view!!
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Myrna, APODACA

Mengembara bersama pasangan
Nos encantó el hotel
Menginap 1 malam pada Mei 2024

6/10 Boleh diterima

Alessio

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
posizione comoda, garage consigliato a poca distanza. possibilità h24 di acquisto accessori beverage and food presso la reception. Pulizia/cura migliorabile della camera (es. segni delle scarpe sul soffitto per uccidere le zanzare), bagno ok. TV non visualizzabile dal letto perchè fissata al muro ma perpendicolare al letto stesso.
Menginap 1 malam pada Mei 2024
Respons daripada B&B Hotel Firenze City Center pada 18 Mei 2024
Gentile Alessio,Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti.Cordiali saluti,

10/10 Cemerlang

Alberto

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was great!
Menginap 2 malam pada Mei 2024
Respons daripada B&B Hotel Firenze City Center pada 14 Mei 2024
Dear Alberto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Baik

Anahita, FOLSOM

Menginap 2 malam pada Apr 2024
Respons daripada B&B Hotel Firenze City Center pada 10 Mei 2024
Dear Anahita,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Cemerlang

Zulma

Mengembara bersama pasangan
Sukakan: Kemudahan, keadaan hartanah & kemudahan
La ubicación es bastante buena, desde el hotel puedes caminar a casi todas las zonas de interés. Es bastante amplio, la regadera es buena.
Menginap 2 malam pada Apr 2024
Respons daripada B&B Hotel Firenze City Center pada 27 Apr 2024
Estimado Zulma,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,B&B Hotel Firenze City Center

2/10 Teruk

kevin

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
No iron, never refreshed the towels on a daily basis… as a matter of fact they took our towels and didnt replace them… phone didnt work…. Went to concierge with some questions and concerns and they mentioned that they were too busy to answer general questions. Hahaha we thought they were joking but were so serious. Bathroom has filthy. I really don't recommend this and i never write reviews ,so u know this is bad when i have to start!
Menginap 3 malam pada Apr 2024
Respons daripada B&B Hotel Firenze City Center pada 27 Apr 2024
Dear Kevin,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,B&B Hotel Firenze City Center

10/10 Cemerlang

Micheal

Mengembara bersama pasangan
Sukakan: Kemudahan
Beautiful view of Florence from the balcony.
Menginap 1 malam pada Apr 2024
Respons daripada B&B Hotel Firenze City Center pada 27 Apr 2024
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel Firenze City Center

6/10 Boleh diterima

Paola

Mengembara bersama kumpulan
Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
VERY noisy, photos do not like the real rooms, poor room facilities.
Menginap 2 malam pada Apr 2024
Respons daripada B&B Hotel Firenze City Center pada 10 Mei 2024
Dear Paola,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Cemerlang

Courtney

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This was an amazing and easy place to stay at!
Menginap 2 malam pada Apr 2024
Respons daripada B&B Hotel Firenze City Center pada 10 Mei 2024
Dear Courtney,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Lemah

giuseppina

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The overall condition of the room is poor. Although, the location have good access to the center of the city and the staff was very nice
Menginap 1 malam pada Mac 2024

6/10 Boleh diterima

Julie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Wasn’t as close to all the walking areas. But it was less expensive so if you pay more you stay closer to the city center.
Menginap 3 malam pada Mac 2024

10/10 Cemerlang

Lorenzo

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I was just pleasantly surprised with the hotel, because I had looked at many, many hotels, looking for a nice, cheap one. Many were at minimum double the price as you guys; nice, but double the price. Seeing your guys’ hotel, it still looked nice despite the price drop. And, I liked the simple, modern look. This was my second time in Italy, and I really enjoyed the hotel; I liked coming home to it after the end of every day, felt like home. It was about a 15 min walk from all the sights, restaurants, etc that I was going to, but it was okay. Staff was always very nice and helpful, I appreciated that; I even got to use one of your adapters free of charge for my entire stay, because mine didn’t work, and all I had to do was return it. Was moved to a new room because of noise from kids, fast and easy. Had a very enjoyable experience. Thank you! Next time, maybe I’ll even get a nicer room, if available, and possible for me!
Menginap 5 malam pada Feb 2024

10/10 Cemerlang

Yu Wen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Feb 2024

8/10 Baik

tsz kei

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The receptionist is very helpful and polite. The room is exactly same as photo. You can see the Duomo. Not much food selection in their snack bar but you can still buy the pastry within 3 mins walking. Safe for solo trip.

8/10 Baik

STEFANO, Roma

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ottimo punto d'appoggio, qualità della biancheria da letto e da bagno economica. Wifi non funzionante. Eleonora grazie di tutto , ottima receptionist.
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
atendimento poderia ser melhor, a acomodação é boa
Menginap 3 malam pada Dis 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Baik

Carla

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Dis 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Dear Carla,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Cemerlang

jihee

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
버스 정류장과 가깝고 체크인이 간편해서 빠르게 처리되었습니다. 로비에 다양한 물품을 살 수 있게 구비되어 있어 편리해요.
Menginap 2 malam pada Jan 2024

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
Not for everyone
Service was good but the single room is poorly designed. The shower is extremely small even for an average sized person. Not very generous with the accomations either. Was only given 2 towels (1 small and 1 big), 1 pillow, and no issue box. Buffet was just average.
Menginap 1 malam pada Jan 2024
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Cemerlang

Andrea

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Muy limpio y un excelente servicio del personal

8/10 Baik

ROBERTA

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Buon rapporto qualità/prezzo. Hotel semplice ma onesto. Situazione conforme alle proposte.
Menginap 1 malam pada Dis 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Gentile Roberta,Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti.Cordiali saluti,

10/10 Cemerlang

Giada

Menginap 2 malam pada Nov 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Gentile Giada,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

10/10 Cemerlang

Tinatin

Menginap 2 malam pada Dis 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Gentile Tinatin,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

10/10 Cemerlang

PyoungGon

Menginap 1 malam pada Nov 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Dear PyoungGon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Cemerlang

Flavio, Raleigh

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Stephen

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good area to walk around as it is flat almost everywhere you go. Plenty to see and good eating out as well. Hotel staffed 24 hours and staff are ready to answer any questions in a variety of languages as well.
Menginap 2 malam pada Sep 2023

10/10 Cemerlang

Stella

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Gentile Stella,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

6/10 Boleh diterima

Joselyn

Sukakan: Kakitangan & perkhidmatan
Menginap 3 malam pada Okt 2023

10/10 Cemerlang

Lauren

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff were incredibly accommodating after I arrived and realized my dates were mixed up. They got me into the same kind of room I originally booked, and worked with me on a refund for my initial trip. The room was very simple but perfect for a place to rest and clean up between outings. Smart TV meant I could connect and watch my preferred videos/streams, and the lobby had necessities as well as small bites for purchase. Overall a great safe stay I was glad I booked for my time in Florence.
Menginap 8 malam pada Ogo 2023

10/10 Cemerlang

Pyounggon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

tae

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location!
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

Katie

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We loved the balcony attached to the room overlooking the mountains.
Menginap 2 malam pada Okt 2023

6/10 Boleh diterima

Gustavo

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Melhore a manutenção.
O café da manhã é excelente mas a manutenção do apto deixou a desejar. A cortina estava quebrada, o ralo do box estava meio entupido e isso fazia a água transbordar. Achei a localização ruim, longe do centro.
Menginap 2 malam pada Okt 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Prezado Gustavo,Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel.Atenciosamente,

10/10 Cemerlang

Glenda Anne

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My balcony room was absolutely beautiful and the best surprise ever
Menginap 2 malam pada Sep 2023
Respons daripada Domenico pada 25 Sep 2023
Dear Glenda,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Management

10/10 Cemerlang

Xavier

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Facilidad
La estancia fue agradable y muy cordial. Adicionalmente el hotel queda cerca del centro de Florencia
Menginap 1 malam pada Sep 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Estimado Xavier,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

2/10 Teruk

Frank

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Typisch große Hotelkette, am Anfang bestimmt gut, dann wird gespart auf Teufel komm raus. Es fängt an beim komplett demotivierten Empfang an und endet bei der klappernden, stinkenden Klimaanlage im Zimmer, welche dringend eine Wartung benötigt. Die Frage nach einer Parkmöglichkeit wurde mit einem lapidaren „we have no parking“ beantwortet, mit anderen Worten: „mir doch egal, sieh zu wie du klarkommst“ Schlussendlich haben wir uns für ein anderes Hotel entschieden. Florenz ist wunderschön und hat so ein Hotel nicht verdient.
Menginap 1 malam pada Sep 2023

2/10 Teruk

Fatma

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
war sehr staubig nicht sauber
Menginap 2 malam pada Sep 2023

10/10 Cemerlang

Elena

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Struttura accogliente e accessibile, grande disponibilità da parte di tutto lo staff!
Menginap 2 malam pada Ogo 2023

4/10 Lemah

Raphael Nogueira

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel ruim.
Hotel bem mais ou menos, ar condicionado não funciona, cheio de mosquitos, cheirando mofo, box de banheiro muito pequeno.
Menginap 3 malam pada Ogo 2023
Respons daripada Domenico pada 20 Ogo 2023
Dear Raphael,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Domenico

10/10 Cemerlang

Aladi

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The hotel is in the town centre, which is a walking distance to swveral places of attraction. The front desk personal didnt look receptive, she just had a straight face but did her job well. She even assisted us with an adopter and cable to charge our phones, but no smile. I guesa she was tired. The guy that took over at night was amazing, and the other guy the next day was so great. He even helped us book a taxi and was pleasant about it. The room was cleaned and smelled fresh, I'll definitely stay there again and recommend it to anyone. Will also try other B&B hotels
Menginap 2 malam pada Jul 2023
Respons daripada Domenico pada 20 Ogo 2023
Dear Aladi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Domenico

8/10 Baik

Sofia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good hotel and nice staff but takes around 20 minutes to walk downdown.
Menginap 2 malam pada Jul 2023

10/10 Cemerlang

TAKASHI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jun 2023

4/10 Lemah

Bassel

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
worse first night
We stayed in this hotel from the 21st to 24th of Jun 2023 and the first night was a nightmare, the Air Condition (A/C) did not work at the room and the room was like an oven and it kept dripping water all night and making very announcing noise. I complained to the front desk, and they keep insist its working and they will send somebody to check it out, and nobody did. which ruined our plans the next day as we were exhausted
Menginap 3 malam pada Jun 2023
Respons daripada B&B Hotel Firenze City Center pada 11 Mei 2024
Dear Bassel,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, keselesaan bilik
Menginap 2 malam pada Mac 2023

8/10 Baik

Sandra Janette

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything cool
Menginap 3 malam pada Jun 2023

4/10 Lemah

Alexey

Tidak sukakan: Keadaan hartanah & kemudahan
Hotel is located in the nice area but is badly managed. There was no soap in the shower, walls had no sound proof effects therefore we were able to enjoy audio of erotic shows from the rooms around us. No free water, old towels, etc. very bad management

10/10 Cemerlang

Michael

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2023

10/10 Cemerlang

Guy Pugliese

Menginap 2 malam pada Mei 2023

8/10 Baik

Reihaneh

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice and clean place, but the walls were super thin, and we had some difficulty sleeping due to the noise in the hallway or other rooms.