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the staff was very welcoming took us to our room explained how the fire place and hot tub worked
a very enjoyable relaxing stay
Russell
Stayed 2 nights in Nov 2023
10/10 Excellent
Jessica
22 Oct 2023
The Inn is an old post and beam; beautiful old house. The room was not your typical hotel room; it was an Inn room - much more character & charm.
Only negative was my creamer for my needed morning coffee had gone bad :(
The property looks fine online paid $350 For one night plus taxes for The Brimfield antique show. however the place is old and unkept. The reception area is dingy, messy chairs piled around Like a storage unit. I thought they had just purchased the property he said they owned it for like 30 years. The room is small poor lighting. The bed linens and curtains Look like they were a cheap bed in a bag purchase just for that weekend. The bathroom had a old broken wooden toilet seat a rug around the toilet. The mirrors look like they were cleaned with toilet paper because there was fuzz and streaks over them. A huge Whirlpool tub w/shower no handle to get out of the tub/shower. Just a bad experience But everything else was sold out we had no choice but to stay. We will make sure we book Wayne advance next time so we don’t get stuck in places like this at the cost of a much better hotel.
Room door lock was not secure. Room was not up to fire code (missing detector) broken cabinet doors, day bed falling apart, mattress in Master Bedroom is 18 years old, fire escape not shoveled/salted/sanded. Front security door doesnt shut or lock. Room had an awful smell. Only good thing was the Jacuzzi tub, that i was told i could only use once during my 1 night stay.
It looks abandoned driving up to the property. The front of the Inn has chunks of paint flaking off the entire facade. Shrubs are overgrown. The light poles have broken fixtures that appear hanging. There's a gazebo that looks ready to fall over, seriously it should be taken down. Then you drive onto the property and it doesn't get better. Trash is everywhere. The whole property is overgrown. You enter the office "lobby" and the smell of musty, moldy, air hits you. It is dimly lit, probably to hide the dirt. Kevin, behind the counter looks like an old hippy with straggly gray hair. He's nice enough and accommodating. He brought us to our room and told us about the key code to get in(big help, the upstairs entrance is always unlocked). The room was likely last updated in the 80' with the bathroom fixtures outfitted in tarnished gold with worn wood. The hot tub was quite disgusting and open to the room. The bed was comfy and sheets were clean. The fireplace worked nicely. The furniture looks like it was leftovers nobody wanted from all the local antique shops. Is it worth it? Nope. Would we stay there again? No way! IF you saw Hot Tub Time machine, this is comparable to that rundown hotel room.
This property should be condemned! Its moldy, dusty, the shower door fell off and wouldve smashed if we didnt catch it, there were brown stains on the sheets, the toilet seat didnt even fit the toilet, there were water stains in the room, the ceiling was cracked, the jacuzzi tub was moldy (so disgusting you wouldnt want to go in), no one was there literally until 3pm check in and we were the only guests there. It was like walking into a horror movie set.
This hotel needs to be closed. The management is terrible, it was rundown both inside and out. Other than the bed, which was comfortable - although the bedding was stained, it looked like the room was furnished with yard sale furniture. The bedside tables had no finish and were marked, lampshades that were ripped and stained, the wallpaper was ripped and there was a shappy slipcover and old, worn out "decorative" pillow on the only chair in the room. The building itself was dirty and in desperate need for much repair both inside and out. Frankly, I didn't feel safe in there, especially if there was a fire. The bathroom has been recently updated with a big whirlpool tub, but there was no grab bar to help getting in and out safely and no slip guards on the bottom of the tub surface. No wonder they wanted the entire amount of the room fee up front and non-refundable!
Jacqueline
Stayed 3 nights in Oct 2018
2/10 Terrible
Hedieh
15 Sept 2018
Not vintage just old.
The room need major renovations and cleaning. It was extremely dusty and moldy. Because I have allergies I had to sleep with a face mask.
The decor was more old then vintage. Using the shower/bath was very dangerous, there was no easy way to step in and out . It's really sad, the location is so convenient, if the owners will invest on the property it could turn around into a little jewel.
Hedieh
Stayed 2 nights in Sep 2018
6/10 Okay
Verified traveller
10 Sept 2018
Wouldn’t stay again....
We understand the charm aspect, however a box of tissues and a working toilet would have been great. The room was ok, but the updates are not great. TV was so blurry. Wewoyld not stay again.
Room was clean. Jennifer, desk clerk, very friendly & location good. Double rm was small and poorly furnished with several mis-matched dressers, night tables, etc. Oddly, there was a single bed, made up and seemingly permanently in place whether there was to be a third person or not, positioned at an angle, in front of an unusable elec fireplace. Bathroom in need of update as no one would use that "jetted" tub and only amenity was one sm bottle of shampoo. 1 front window was cracked and a/c an afterthought in 2nd window w curtains bunched around it. Inn offers no breakfast and no coffee/tea set-up in room or lobby. Ice machine not working. Best to choose another hotel now and hope this one makes necessary updates to stay in business. We left after 1 night.
The staff wasn't there. The shower had no hot water. The ice machine didn't work. The redeeming factor was that the rooms were clean. I wouldn't return or recommend to another person.
Robert
Stayed 2 nights in Jun 2018
4/10 Poor
Chip
25 Jun 2018
Liked: Staff & service
Disliked: Property conditions & facilities
Not what was advertised
We booked this hotel because it had a pool in the pictures so we assumed it had a pool. We got there and found they no longer use the pool. Also the staff was only there in the afternoon. No one is there in the morning or after 7pm. Some sites say there is breakfast, there is not. Pictures are outdated and the exterior and rooms are older and worn down. Pricey for what you get. On a positive note the cleaner/clerk was very nice and was able to tell us about the area.
We love this area and this country inn! It may not be the Marriot but that’s not what we are looking for! Each room has a whirlpool tub and fireplace! Each room has its own look! Decorated with some older furniture and decor! We have been coming hear for few years now! And will continue to do so!
The owner is a super nice guy! Very down to earth!
The hotel is very run-down in need of repairs and paint on the exterior. Our fridge in our room did not work, there was missing trim moldings and it looked like the outside of the windows have never been cleaned. I've slept in foxholes which were more comfortable then the rock hard bed. We had to ask for coffee and cups ( which were dirty) for our room. After 8pm there was no employees onsite, and when we left @ 9am there still wasn't anyone there.
Basically needs updating in all areas
Pizza from someone else's stay in fridge and used wash cloth left in shower
Was offered another room it was late for us we had just finished working ar a local craft fair we did end up staying in another room just ok would not recommend.
I believe in today's social media these are areas to really pay attention to especially cleanliness.
There was nobody there for our midnight check in. In fine print, it did say check in to 11pm but it also said in an email that late check in were not a problem. Given code for door to building after making 2 calls and our room was left open for anyone to enter. They left a key in the room which anyone could have taken as well.
There were no towels, a light was out and the handle for faucet came off in the bathroom. We called both office and Expedia about situation but nothing was done that evening. We were finally given towels the next morning after I had gone out and bought some.
The sheets were worn and stained. The bed was uncomfortable to say the least. If it had not been near 1 am and having just flown across country, we would have left.
This isn't even all, but should be more than enough to say don't stay!
Made my reservation online..
Place was a dump.
Owner never showed up to check us in after 2 phone calls.
We waited over half an hour and no one ever showed up.
Finally left, wirh no call back from owner.
Had to make orher arranfements.
Was a total pain in the butt.
Extremely dissatisfied.
I want my money back asap.
Rooms clean. Outside needs much repair. Paint peeling, looks like little upkeep. No employee after 6pm need to call number for needs. Came back in afternoon and door to room held open full with door stop. Glad iPad not left took with me. Management not really concerned. Air conditioner very loud.
Great country inn atmosphere. Large room (king bed, extra pillows) and bathroom (whirlpool tub). Clean and well maintained throughout. Minimal street noise (snow plows on April 1st !). So much better that the standard motel.
Inn keeper was hard to get s hold of initially and then absent the entire time I was there. To make matters worse he charged my CC after paying Expedia for the room. This was after he assured me it was for funds verification. Currently in a dispute involving CC company. It's to bad, could be quaint weekend getaway .
This property was a very comfortable, charming, New England Hotel. Unfortunately it has lost its charm. The pool is closed (mid July) unflushed toilet with cigarette butt etc on arrival. General condition of the exterior was poor due to lack of simple maintenance, basic landscaping, some paint, and move the rusty old plow truck away from the office door. I hope management wakes up and realizes that customers notice. This could be a great place to stay once again.
While the place was convenient to Brimfield, we rented the loft and it was roomy with 2 air conditioners.Things like dingy towels (some with tears),and dirty carpet was pretty unappealing. The place could use some updating inside and out. We stayed for 1 night as planned and we woke up refreshed which is what I had in mind. I would probably rent the loft again.
No hot water in the evening. Poor water pressure. Bed uncomfortable. Traffic noise. No breakfast. Did not see a member of staff in the 4 days there. No staff at hotel when I arrived (8pm) Had to call a service that called the staff who then called me back to give me the code to get into the hotel. Poor security. I think for 3 days of my stay I was the only guest. Entry code easy to guess. Very low quality for price.
My husband and I stayed here for our first wedding anniversary and we had a marvelous time! After reading some less-than-favorable reviews on this site and another site, I was reluctant to book a room here. However, the fact that it had a Jacuzzi and a working fireplace sold me on it. I am so glad I went with my gut. I can't imagine why anyone would rate this place negatively. The room was so cozy and relaxing and the hot tub was huge. It was the perfect romantic getaway. It was also a great value. We paid $99 for a corner king room with a window seat/daybed. It was a privilege to stay in such a beautiful old house and we will be returning for years to come!
Mary
8/10 Good
Verified traveller
3 Oct 2015
Liked: Cleanliness, staff & service, room comfort
Very convenient to restaurants, Sturbridge Village, and our daughter's home!
Verified traveller
6/10 Okay
Cindy
23 Sept 2015
Liked: Staff & service
Disliked: Property conditions & facilities
looked a lot better on the website
Outside of the hotel was in need of maintenance and landscaping also needed lot of work.
Checked in and the room wasn't ready for us--they had to split a king into two twins. Outside doors did not lock even though we were given a pass code and there was no staff on the premises. At 7 pm there was no hot water and the whirlpool jets spewed dirt or rust or something. The toilet ran non-stop. I went to complain about hot water and there was no staff anywhere near the premises, called late check-in number and got an answering service. Thirty minutes later the manager arrived and told us too many folks took showers so the heater needed to recoup, but there was only warm water at 5:30 the next morning. System simply not sufficient to serve needs. Manager told us we could leave and I think he wanted us to do so, but there was no other lodging. He did agree to credit us back the remaining two nights through Expedia, but I have not seen the money yet.
Expedia confirmed this agreement, but asked us to E-mail when funds received.
Brimfield dieha
8/10 Good
Verified traveller
11 Sept 2015
Liked: Staff & service, room comfort
Brimfield flea market
It was fine that's all I want to say It was fine that's all I want to say It was fine that's all I want to say
Poorly maintained and "remodeled " facility. 12 inch, 1 channel TV, Noisey AC fan, no doors on closet, exposed sprinkler lines, dirty windows, poor bath room lighting, no wash cloths or hand towels, no breakfast or refreshments, no pool, smelly room, curtains falling down. no on-site staff
My husband and I stayed for one night recently. The room was large and clean. It was very quiet and restful. I did not see the hotel staff at all, didn't need to! Overall, I recommend it.
A decent room. The air conditioner kept it comfortable, but noisy. No breakfast available. Close to OSV.
Jimmy
4/10 Poor
ouvhottubs
9 Aug 2012
Disliked: Cleanliness, staff & service
pictures oversell this hotel
This place is falling apart outside no ice on a 90 degree day The jet tub was not cleaned properly very uncomfortable to take a shower the tub floor was very slippery had to wait and wait for hot water and the shower head if that's what you call it was about3/4 of an inch wide WOW jet tub was very noisey this place needs professional help from woodwork to paint to being cleaned properly
hotell nedgånget ser inte ut som fotona på hemsidan, pool stängd av myndigheterna sen 2 år tillbaks, personal bara sporadiskt där, vårt rum var det enda som var iordninggjort, i övrigt var det instängt och gav en känsla av att vara övergivet, ogräs i asfalten på infarten, flagnad färg på fasader
ta något annat hotell i närheten, mycket trevlig stad