Cat & Dog Friendly Hotels in Finger Lakes Region

"The hotel keeps charging my card after I’ve already paid. Had to wait a few hour after to get checked in. Rooms were not clean. Did not get what I booked. No clean towels or rags. Toilets were clogged. "

"Parking was easy and convenient!"

"One of the receptionists was cool, but the hotel is literally a mess. They say the rooms are non-smoking, yet the first room I got reeked of Marlboro cigarettes — it was like a literal hotbox of smoke. Then the second room I got, because I refused to stay in the first one, was a complete mess. The sheets weren’t even cleaned, and housekeeping clearly doesn’t bother changing them. The comforter had stains, and there were literal cigarette burn marks all over it. That’s honestly so gross and unprofessional. They don’t even bother switching to clean comforters. The beds weren’t even comfortable either. The toilet had a leak as well, and there wasn’t even any hand soap provided. The only nice thing was that there was a hairdryer in the room. I’d honestly suggest spending a little more on other hotels when visiting Rochester instead of this one. I definitely took an L on this booking."

"It smelled like smoke in our non-smoking room."

"Hotel is very dated and worn. Elevators were dirty and only one worked…. Very slow. Ice machine on 4th floor not working. Check in and checkout easy and friendly staff."

"Never had housekeeping during our four day stay"

"Apparently we were assigned the handicapped access room (not requested) it was at the very end of a long hallway which is used by the staff as the laundry room (always full of carts of clean and dirty laundry, to the point it is difficult to walk; certainly would be inaccessible if you were in a wheel chair). Breakfast marginal, most foods are in wall mounted dispensers, no variety or change from day to day. Lots of parking though."

"Clean room, great staff, great service "

"Overall stay was very nice. "