Indoor pool, 5 outdoor pools, pool umbrellas, pool loungers
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Reviews of Garcia Resort & Spa

5 out of 5
Garcia Resort & Spa
Oludeniz Mahallesi Dikmen Kume Evleri, Caddesi No: 4, Fethiye, Mugla

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 76 reviews" "
Rating 8 - Good. 21 out of 76 reviews" "
Rating 6 - Okay. 11 out of 76 reviews" "
Rating 4 - Poor. 11 out of 76 reviews" "
Rating 2 - Terrible. 9 out of 76 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect room, perfect nature.
Stayed 2 nights in Jun 2023

2/10 Terrible

Cesar sandino

Stayed 4 nights in Apr 2023

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel for three nights with my friends, and the hotel and the staff was as expected. I highly recommend it for those who looking for amazing vacation with limited budget. Just one note for the Wi-Fi very weak and cuts always.
Stayed 3 nights in Aug 2021
Response from Guest Relation (Misafir İlişkileri) on 13 Oct 2021
Dear Guest , Thank you for taking the time to share your views. We are very glad that you were satisfied.Due to the hotel's architecture and location, we cannot provide high signal strength internet in all areas of the hotel. It can be used easily in public areas. Best regards,

10/10 Excellent

Ismet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2021
Response from Guest Relation (Misafir İlişkileri) on 13 Oct 2021
Vakit ayırıp , puanlamanız için teşekkür ederiz.

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Sep 2020
Response from Misafir İlişkileri - GARCIA RESORT & SPA on 8 Apr 2021
We want you to know that we are grateful for your rating for our hotel. Yours sincerely , Garcia Resort & Spa

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools where the highlight. Everything else was terrible. Rooms where filthy. Even after requesting a room clean, which we didn't get. We had to resort to getting our own clean towels and toilet roll from the abandoned cleaning stations. Most of the staff where miserable, not very social at all, with a few exceptions .. the porter and some dining room staff. All inclusive? 5*. Not in my opinion, at most now a 3* .. Ice-cream served from 4pm-5pm ONLY and that's if they had any to start with. Obviously I appreciate we are in a pandemic and some services weren't available but after turkey went onto UK quarantine list
Stayed 7 nights in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looked great upon arrival but was anything but. It's rated 5* maybe this was the case at one point, as you can see the reminisces of what was a beautiful business. I would say its more of a 3* at best. Our room was not clean,intact it was filthy. The room wasn't cleaned the while time we was there, even after requesting it to be done. The pool bar was empty. Ice cre was only allowed from 4pm-5pm and most days there was none..Staff where miserable but that's probably because they were all getting sent home early. Needless to say we won't be staying here again.
Stayed 7 nights in Oct 2020

2/10 Terrible

JGonzalez, London

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a week and not once my room got cleaned. I complained 3 times and nothing happened. Not even one apology. I had to get towels from the pool to shower as they didn’t even changed the towels. Me and my partner got food poisoning from the buffet as it seems that the food get used from lunch to dinner and wasn’t kept hot enough. We Gad to end up going out all the time after for food and drinks. There was nothing good at all in this place apart of one waiter Aykut he was really nice.
Stayed 7 nights in Sep 2020
Response from GARCIA RESORT & SPA on 5 Oct 2020
Dear Guest, We would like to thank you for taking your time to publish your review so that we can work on the point that you have mentioned on it. Hotel management pays pretty much attention to every single review in order to get a better service and increase the quality of it. Dear Guest, We are sorry that we did not manage to fulfil your expectations,that is tragedy for us as our guests’ satisfaction is our top priority. However we believe that our property does not deserve such a low rating overall. Furthermore, we are rather surprised by your remark regarding the food as we receive many positive comments for our high food quality and much praise for our friendly and professional employees from our satisfied guests. Also all other comments were already delivered to our high relevant departments. We hope that you will give us a chance to impress you with the turkish hospitality we are known for. We would love to host you as a return guest at hotel again so that your next stay will make a great difference to previous one. With sincere regards,

4/10 Poor

Ross

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Average at best
The bathroom: Shower was mouldy, bathroom smelt of sewage and we ran out toilet paper and had to go to reception to ask for more The bed: The bed was comfortable and of a good size. The room: The mini fridge was not fully stocked as expected. The air conditioning broke twice and the temperature couldn't go lower than 25 degrees. There was rubbish left on the balcony from the previous guests. The resort: The pools were lovely and plenty of towels to use each day. The staff were lovely and very friendly The food was average but there was plenty of it. The WiFi was awful and when you could connect it was not very quick at all
Stayed 7 nights in Sep 2020

6/10 Okay

Nick, Manchester

Travelled with family
Disliked: Staff & service
The food was poor & the staff seemed inexperienced, this hotel hadn't prepared for the situation & this was felt by the guests. It improved as our week went on however it still wasn't a good experience. The only entertainment on we darts & water aerobics in the day & kids club & karoake at the night. The rooms were nice & with more effort this could be a really nice hotel.
Stayed 7 nights in Aug 2020

4/10 Poor

E

Stayed 8 nights in Jul 2020

8/10 Good

Shani

Liked: Cleanliness, property conditions & facilities, room comfort
English language for employees should be improved
Our stay was fantastic however I was quite amazed to find that a hotel that caters to the Uk market had very few employees that could speak English, which made it quite difficult in getting your needs met, on the booking site it states this hotel has a night club, this has been shut down due to noise factor,
Stayed 5 nights in Oct 2019
Response from Guest Relation - Garcia Resort & Spa on 3 Dec 2019
Thank you for taking the time to send us your score regarding your stay with us at Garcia Resort & Spa. It brings us great pleasure in receiving positive or negative feedback from our guests and knowing they enjoyed their stay makes our time and effort worth while. We will most definitly be forwarding your suggestions onto the necessary departments. Nevertheless we are looking forward to see you again next year. Many Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, lovely food. Nice swimming pools.
Stayed 14 nights in Aug 2019
Response from Guest Relations on 31 Aug 2019
Dear Guest, Thank you very much for your comment. Hope to see you again at Garcia. Regards,

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Bad services, we booked a room with jacuzzi, but when we arrive to the hotel, they gave us a room without jacuzzi, and they said: sorry all jacuzzi rooms were fully booked!!!!!! How that???? We booked a jacuzzi room on expedia!!! How we didn’t get that room!!!!!! Bad experience in this hotel with first impression. The hotel itself is nice and located in nice place between trees and with nice view, but overall was bad service and not trusted.
Stayed 3 nights in Aug 2019

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Was there for 3 weeks. Nice place. Great pools. Great animation team. Food was ok and got better.
Stayed 21 nights in Jul 2019
Response from Guest Relations on 17 Aug 2019
Dear Simon, Thank you for your review. Hope to see you again at Garcia. Regards Esra C.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
A great stay, with a few minor let downs
This was our third trip to Garcia. Overall, a satisfactory stay as always, however, a few things are letting the 5 star rating feel more like a 4 star. The service staff in the restaurant and pool bar are not as attentive as we found previously. On a number of occasions the pool bar did not have bottled water available, nor did they seem motivated to seek an alternative. The restaurant was very good, with a great variety. But again, more 4 star, whereas previous years have been an easy 5 star. On one evening the bbq station served up raw chicken to us and a number of other guests whilst rushing to address a queue. This was incredibly disappointing, and luckily avoided illness. On one night we had the biggest spider we had ever seen join us in our room, but Mustafa from the Technic team was absolutely brilliant in sorting it! The spa facilities overall were great, and the entire complex is well maintained. The hotel just needs to work on a few minor points and it’ll easily remain a 5 star resort.
Stayed 3 nights in Jun 2019
Response from Garcia Guest Relations on 1 Jul 2019
Dear Matthew, Thank you for sparing your time to share your comments with us. These feedback are very valuable for us to see where we are, and what we need to do more. We will focus on the points you have adviced. Hope to see you again at Garcia. Regards, Esra C.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities
i have been to this hotel many times, this year was a improvement with regards to staff OZGE particularly in the lounge bar made the holiday for me and i could tell that many other people felt the same, there was a change in the food this year not as good and not as well managed, items ran out in the buffet no one was keeping a eye on that .
Stayed 6 nights in May 2019
Response from Guest Relations on 5 Jun 2019
Dear Guest, Thank you for your time and your review. We will follow up with your critics. Regards

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Only booked a 1 night stay whilst staying with family for a bit of a break. the hotel is nice, great views across the bay and mountains room was nice and big clean and all you want from a room. Spa service was average at best you get a lot more for your money in other places. The food was very below average for any kind of hotel let alone one like this, boring bland food for all 3 meals not a great deal of choice and the hot food was warm at best and we stayed not in the main season so was quiet and got to meals at the start so if you go near the end you would be having cold food the bread was mouldy for breakfast and had to ask 3 different people to get it changed as the first didn't understand or think it was a problem. the service was terrible also, don't order 2 different drinks at the same time as you will get the last one you asked for and they will walk off and serve the next person, this happened every time we ordered drinks and served lacking a smile or any welcoming feeling. entertainment was a MJ impersonator, lets just leave that one with you, with what looked like random people off the street to back him up, Theresa May have moves on them. if I was there for any longer I would have left. all in all for a hotel with a location and views like this it should be a lot better with the basic things. shame.
Stayed 1 night in May 2019

4/10 Poor

daniel

Liked: Cleanliness, property conditions & facilities
Stay somewhere else
Beautiful hotel, absolutley awful food, reception staff useless, alcohol tastes like paint stripper
Stayed 4 nights in May 2019
Response from Garcia Guest Relations on 5 Jun 2019
Sorry for the delayed reply. We have made huge improvements in all deparments, still we do not think your comment for your period of stay is not very correct. At the moment all our guests are happy with the food, our hospitality and all aspects. Thank you for your time. Regards

4/10 Poor

Lins1pops, England

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Booked this hotel just fit one night expected a night of luxury with my partner to break up our holiday in Ölüdeniz , we thought we’d pay a bit extra so booked a swim up pool room and and thought it would be nice be all inclusive. The hotel looked ok at first glance but we disappointed when we were shown our room the was actually a large flight of stairs leading from the room to the pool so was infact not swim up at all so be carful when booking that you are not misleaded. We complained so They offered us a jacuzzi room for an extra £15 which we took, the room was basic but clean and the bed was really comfy but the jacuzzi was dirty and I had to clean it before we used it. The food at lunch and dinner was typical Turkish which is ok for me but there was nothing my partner liked also the hot food is only luke warm and by the time you get to the table it’s cold, all the English guests who were staying for week or two week holidays were complaining about the rooms food and cleanliness of the hotel and we could see why, the entertainment was crap just a few Turkish holiday makers dancing and a game of bingo which they had no pens to give out so I was given a dart to stab the numbers to mark them off lol, it was so bad it was laughable as we were only staying one night but I think if we were staying there for more than a few days we would have had to go out every day and night which isnt really acceptable when you have paid for all inclusive.
Stayed 1 night in Oct 2018

4/10 Poor

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Away from beach
Not suitable for families
Stayed 4 nights in Oct 2018

10/10 Excellent

Dev, UK Londom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!
After reading the reviews of this hotel I was in two minds, only rated 3.9 however my partner was convinced this is the hotel for us and what a great choice he made. The hotel is an hour drive from Dalaman however taxis are very cheap. The hotel is very clean and staff are really helpful and friendly. The food is great, a big selection however like any inclusive hotel the food can become repetitive but they always have one or two new dishes everyday, theres also a pool snack bar which does fast food and the Turkish pizzas are absolutely amazing, also the alcohol drinks menu is good. From Garcia you can watch the most amazing sunsets, the best view. The location of the hotel is great, in a very central location, the beach is very close by. Taxies are cheap and come within seconds. It’s a great hotel and will definitely be going back.
Stayed 7 nights in Sep 2018

6/10 Okay

Tom, england

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel friendly staff, average food.
We have just returned home after staying here, the hotel is nice and clean it’s on a bit of a mountain so lots of lifts or stairs to get around. It has a lovely spa and the swimming pools and slides are brilliant with free floats and lilos. Ibrahim the life guard is great with the kids and really friendly. Hotel reception staff could have smiled a bit more. We paid for an upgrade when we arrived as the first room we had for a family of four was really quiet small but upgraded to a suite and had plenty of room. Unfortunately the kids club was shut everyday my daughter went and this is really why we chose the hotel. What made it worse was each day we contacted reception we were told it was the day off for the people that worked at the kids club! This happened for the five days we were there! The food is ok some fresh bits on the BBQ are nice and fresh omelettes the rest is your basic all Inclusive food. But again I can’t fault the staff that work In there they were again always friendly and great with the kids.
Stayed 5 nights in Sep 2018

10/10 Excellent

Inga, Uzbekistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like everything. Everything was perfect: conditions, food, staff. Thanks dear Garsia for hospitality!!!
Stayed 4 nights in Jul 2018
Response from Guest Relations on 3 Aug 2018
Dear Inga, thank you very much for your review at Garcia Resort & Spa. We hope to welcome you again. Best Wishes

8/10 Good

Christian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel on the Hill
First thing you notice when arriving is that you have to drive down a very long, dark driveway , with little walking space to get to the Hotel. The Hotel is situated on the Hill above Olu Deniz about 6 mins Taxi ride from the Centre/Beach. It would take about 30-45 mins to walk, but I wouldn't recommend it, due to the lack of walkways. The Hotel itself is very nice. Staff are very polite, though receptionists can seem like they aren't too sure about everything. Very clean and spacious rooms. Pools are great, plenty of beds. We had a Swim up room, but didn't really use it, as there are no Sunbeds on the Balcony's. Food was fairly standard all inclusive choice where there is only one main restaurant. Just make sure you don't get a mix of dishes on your first day, stick to one or 2 dishes, so that for the next few days you have a different choice. The food was reasonable quality though. There is some entertainment every night, but repeats every week. the Animation team were very nice people.
Stayed 7 nights in Jun 2018
Response from Guest Relations on 4 Aug 2018
Dear Christian, Thank you for your kind words for our hotel. It was lovely to welcome you at Garcia Resort. We hope you will choose us again for your next holiday in Fethiye. Best Wishes

8/10 Good

lyn, cheam surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and friendly.
Very clean and well cared for. Beautiful location and the food was fantastic. All the staff were very helpful. Definitely recommend.
Stayed 7 nights in Jun 2018
Response from Guest Relations on 4 Aug 2018
Dear Lyn, We are delighted to read your comments following a recent stay at Garcia Resort & Spa. Thank you for sharing your experience. Best Wishes

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent staff Excellent service Room was average 3 star not 5 star
Stayed 5 nights in May 2018

2/10 Terrible

Jithen Premrajh, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!Worst Hotel in Fetiye
terrible experience.Lady who was meant to be reservation manager tried to downgrade me from a suite to standard room and assumed I wouldn't realise it. she then spoke in Turkish and insulted me only to be surprised I could speak Turkish and understood her. the general manager actually made no time to see us and kept making excuses he was in a meeting. Hotels.com then seeing that the hotel was at fault moved us to another hotel. this is not a 5 or 4 star hotel. pics are deceiving and I suggest there are many many other nice hotels don't stay here. thank God we left and moved to an amazing hotel called Loft Exclusive....sorry Garcia...but I would never recommend or stay with you. change your management if you want travellers to come back!!! disgraceful!
Stayed 2 nights in Jul 2017

6/10 Okay

sara, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a couple of nights respite
Super staff super location ok food nice and clean everwhere. Pools are wonderful great entertainment. Would return with friends.
Stayed 2 nights in Jun 2017

8/10 Good

lex, london, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

sue from Oxford

Liked: Property conditions & facilities, room comfort
Has the potential of being an amazing hotel
The hotel is badly managed! Facilities and the location are excellent, but badly managed. The only exceptions are the reception staff and the spa facilities and staff. The restaurant however is an absolute joke! The manager there is useless at managing!! Most days it was absolute chaos! The food was passible for a 3/4 star. It's a shame because the rest of the hotel was lovely. My room wasn't cleaned very well and I left the cleaner a message saying why had'nt tipped her. Also in your write-up about the hotel said it was 21 miles from the airport. It was one hour 40 minutes from the airport! This needs to be amended because it's very Deceiving and little misleading deceiving

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleaners stole
Charger was stolen and terrible staff and none of them could speak English

10/10 Excellent

Ansar, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable stay at this fantastic hotel !
It was a beautiful hotel with great views and very friendly staff. The following members have been great: Samet from Reception, Yasim from Anymasion and Salih from Restaurant. Thanks guys to make our holiday special !

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grotty, grimey & grubby - steer clear.
This hotel is the pits - upon arriving at the hotel the woman at the desk try to charge me £100 for the taxi fare & then another £100 for the return journey. It was £100 return. We were taken to our room, the towels were grey, the patio door was open & there was a damp smell. We ignored all of the above & went to get some food, it was extremely bland. Throughout the night the room was unbelievably hot, but we had not been shown how to use the AC & by the morning we had discovered that the bathroom had a serious drainage issue. The food was repetitive for the whole week, the whole hotel has some serious damp issues - the rooms, spa & indoor pool all had damp climbing the walls. Upon checkout, no one had booked our taxi back to the airport (which we had requested) so we left 30 mins late, the Manager was the most unprofessional little man. He blanked refused to come & speak to us & we are not rude abrasive people, we were simply disappointed in EVERYTHING that the hotel was supposed to offer & didn't. The cleaners were a joke (but I have a strong feeling there was only 3 little ladies cleaning this massive so called 'resort'). They washed the cups & glasses in your room (if you asked) with their fingers. They made the beds, the sheets were changed once in 5 days, the towels had make up on them (not our make up), the room was never swept & was grubby, borderline dirty. I will never return to this hotel/motel.

6/10 Okay

rami

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good location but definetly not 5 starts
Stayed here from August 21st to 26th, the food was good but not high standard(not 5 stars), the staff were friendly but insufficient, the room is comfortable but the cleanliness must be improved, the location and swimming pools are good

10/10 Excellent

Peggy, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food, good entertainment.
Lovely hotel, good food, good entertainment, good staff.

10/10 Excellent

Carole, Buckingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value, really couldn't fault it
We were a bit concerned, as it seemed very cheap for an all inclusive 4/5 star hotel. It appears to have been recently refurbished, as everything is spotless. Plenty of sunloungers, no need for anyone to resort to the early towel run !. Food available pretty much all day long, staff friendly, great spa with good deals to be done if you book a few treatments through your holiday. Short taxi to Olu Deniz if you fancy getting out. No hesitation in recommending

10/10 Excellent

S, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, staff and hotel
Lovely food, pools, room and staff. Location in mountains is picturesque but not easy to get to beach or even to walk to the road. Hotel provide two shuttles in the morning and evening but need to put on a few more to counteract the location.

10/10 Excellent

Chet, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is at a great location with great views. Staff are amazing and you can be assured you will be looked after throughout your vacation. Will definitely go back. We had the all inclusive option which was definitely worth it.

10/10 Excellent

JAMES, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This new resort is excellent
This is a nice hotel. I went to Oludeniz for paragliding and had a great experience at Garcia Resort and Spa. My room had swim-up access from the main pool, which was a fantastic feature. I'm sometimes leary of all-inclusive resorts, mostly because of the food quality. However, I really enjoyed dining at Garcia. It was without a doubt the best buffet I've ever had in Turkey. And generally I'm not a fan of buffet style dining.
Response from Samet on 14 Feb 2015
Dear JAMES Thanks for your feedback it is nice tou see you have enjojed your stay in our hotel it is a great pleasure to host you next visit Samet YILDIZ Front Office Manager

8/10 Good

K, London

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but not 5*
Clean, modern, beautiful views but some staff a little unhelpful. The hotel is quite far from the lagoon and the shuttle bus is only provided once a day with a set return time. The food is great and varied but the main restaurant should be open for longer periods.
Response from SAMET on 13 Jun 2015
Dear guest thanks for your feedback as a hotel management we are getting ready for 2015 summer season it is nice to hear what our guest thinking about us you can be sure we will have new operations about iproveing our service we have already notice your commets about the staff, shuttle and restaurant times. look forward to accomode you next summer Best Regards Samet YILDIZ Front Office Manager

10/10 Excellent

Nat, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fantastic Hotel
Great holiday. Incredible setting, beautiful rooms, house keeping was a little shakey! Staff could not have been nicer to us. Food was great and got better and better. There is something for everyone and an incredible salad bar. Drinks were great too and you never wanted for anything. They are very responsive and you can see that they are working very hard to rectify previous design / building issues. 100% recommend this hotel and we will be back!!
Response from SAMET on 13 Jun 2015
Dear Nat thanks you very much for your wonderfull review it will be privilege to host you in Garcia Resort & Spa again hope to see you next summer Best Ragards Samet YILDIZ Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decent enough
The hotel was very modern. The pools were great. The food was mediocre. Our balcony was huge and the view was great. The room was actually huge and very comfortable. The hotel itself is a bit aways from the beach and you need to take the shuttle there. My only 2 complaints are: 1) there were bees everywhere around the pool and lounging chairs although I did not know of anyone who was stung and 2) lack of room service. For an all inclusive hotel who boasts 24 hour room service, you need to have more items on the room service menu. As of now, it just a fruit basket.
Response from Samet on 14 Feb 2015
Dear Guest Thank you very much for your clear feedback. we have already started our operations to improve our service and we know that we develope with our quest's feedbacks After the winter studies we will be giving a much better service in 2015 summer season. please do not hesitate to visit us during your stay in your next visit. Look forward to hosting you once again. Samet YILDIZ Front Office Manager

10/10 Excellent

Mmg, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday
Every member of the staff at Garcia were helpful and polite and went out of their way to make our holiday perfect. Rooms were very spacious, clean and bright. The beds and pillows were gorgeous. The location was very quiet and lovely views but the road has not been fully made up, hence very bumpy taxi rides! Two main towns nearby to do shopping. the swimming pools were very clean and monitored regularly during the day. It was very quite and no need to 'save' sun beds each day. Big well done to all at the hotel for excellent service.
Response from Samet on 14 Feb 2015
Dear Guest Thank you very much for your review. just to let you know the road is already in our winter Project and it will be fully made up, get ready before the summer season it is nice hear your feedback we know that it will support us to develope our service hope to see you in summer season Samet YILDIZ Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Family Resort
it was good
Response from Samet on 14 Feb 2015
Dear Guest Thakns for your comment See you in 2015 summer season Samet YILDIZ Front Office Manager

10/10 Excellent

Ümit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oda konforu Gayet iyi.
Otel genel olarak çok iyi. Sadece restorandaki yiyeceklerin kalitesi ve çeşitliliği 5 yıldızlı bir otel için yetersiz. Ama yine de çok memnun kaldık.
Stayed 1 night in Oct 2021
Response from Guest Relation (Misafir İlişkileri) on 11 Oct 2021
Değerli ve Kıymetli Misafirimiz , Otelimize yapmış olduğunuz yorum için teşekkür ederiz. Olumlu ya da olumsuz yapacağınız bütün görüşlerin bizim için çok önemli olduğunu ve eksiklerimizle ilgili ilgili departmanlara konunun iletildiğini bildirmek isteriz. Tekrar sizleri aramızda görebilmek dileğiyle , Garcia Resort & Spa

4/10 Poor

Derya

Travelled with family
Disliked: Cleanliness, room comfort
On nous annonce une chambre insonorisée et c est comme si on se trouve en même temps dans le couloir, au bord de la piscine et dans les chambres voisines; très bruyant et aucune intimité. Le wifi ne fonctionnait pas dans la chambre. Matelas très inconfortable. Propreté générale laisse à désirer. Odeur des égouts au niveau de l étage de la piscine des toboggans. Les repas se ressemblent, pas de changements.
Stayed 8 nights in Aug 2021
Response from Guest Relation (Misafir İlişkileri) on 13 Oct 2021
Merci d'avoir pris le temps de partager votre point de vue avec nous. Tous vos commentaires, positifs ou négatifs, ont été transférés aux services nécessaires.

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Неплохо
Отель в очень хорошем состоянии, номера новые, у нас был потрясающий вид на горы и море. Из минусов очень плохо убирались, можно сказать, что не убирались вообще. Еда тоже оставляла желать лучшего, завтрак вкусный, после второго ужина, поняли, что лучше ездить в город и ужинать в ресторане. До моря ходит трансфер два раза в день, пешком до моря не добраться, мы в основном брали такси. В общем впечатление от отеля положительное, но есть свои минусы
Stayed 7 nights in Oct 2020

10/10 Excellent

Gönül

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teşekkürler
Çalışanlar çok ilgiliydi. Müdür bey çok saygılı bir insan. Yemekler lezzetliydi. Temizlik iyiydi. Havuzlar çok temizdi. Herşey çok güzeldi. Teşekkürler
Stayed 6 nights in Jul 2020
Response from Misafir İlişkileri - GARCIA RESORT & SPA on 14 Jul 2020
Gönül Hanım , Otelimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür ederiz. Memnun ayrılmanıza çok sevindik. Bir sonraki tatilinizde de Garcia Hotel'de sizleri ağırlamaktan memnuniyet duyacağımızı bilmenizi isteriz. Garcia Resort & Spa