Palais Medina Riad Resort

Property class: 5 and above

Choose dates to view prices

A nightclub, a poolside bar and a terrace are just a few of the amenities provided at Palais Medina Riad Resort. Indulge in a facial, a massage and a manicure/pedicure at Spa Thalion, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM593
RM686 total
includes taxes & fees
28 Oct - 29 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

Junior Suite

  • Sleeps 3
  • 1 King Bed

Suite (Palais)

  • Sleeps 3
  • 1 King Bed

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Fes, Palais Medina Riad Resort is in the city centre and near the airport. Dar Batha Museum and Talisman Art Gallery are cultural highlights, and some of the area's attractions include Kassr Annoujoum Ducci Foundation and Fondouk Tsetouanien. Fes Country Club and Aux Merveilles du Tapis are also worth visiting. Visit our Fes travel guide
Map
Boulevard Allal El Fassi, Fes, 30000

What's nearby

  • Borj Fez Mall
    3 min walk - 0.3 km
  • Royal Palace
    8 min walk - 0.7 km
  • Bab Semmarine
    10 min walk - 0.9 km
  • Place Bou Jeloud
    4 min drive - 2.2 km
  • Blue Gate
    6 min drive - 2.9 km

Getting around

  • Fes Station
    16 min walk
  • Fes (FEZ-Saiss)
    26 min drive

Restaurants

  • McDonald's
    6 min walk
  • Burger King - Borj Fez
    4 min walk
  • Jungle
    19 min walk
  • F.o.s.e.
    15 min walk
  • Restaurant Pizzeria Mamia
    11 min walk

About this property

Palais Medina Riad Resort

  • Luxury hotel in the business district
  • You can look forward to a nightclub, a poolside bar and a terrace at Palais Medina Riad Resort. Indulge in a facial, a massage and a manicure/pedicure at Spa Thalion, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
  • You'll also enjoy perks such as:
    • An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
    • A front desk safe, a banquet hall and coffee/tea in reception
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 146 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with deep-soaking baths and free toiletries
    • 32-inch LCD TVs with digital channels
    • Daily housekeeping and phones

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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.6 out of 10, Excellent, 693 reviews
The price is RM693
RM796 total
includes taxes & fees
31 Oct - 1 Nov
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Frequently asked questions

Does Palais Medina Riad Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Palais Medina Riad Resort?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Palais Medina Riad Resort on 28 Oct 2026 start from RM593, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palais Medina Riad Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Medina Riad Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Palais Medina Riad Resort?

Check-in start time: 12:30 PM; check-in end time: 11:30 PM.

What time is check-out at Palais Medina Riad Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Palais Medina Riad Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per person applies.

Where is Palais Medina Riad Resort located?

Located in the heart of Fes, this luxury hotel is within a 10-minute walk of Borj Fez Mall, Jewish Cemetery, and Royal Palace. Ibn Danan Synagogue and Bab Semmarine are also within 15 minutes. Fes Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palais Medina Riad Resort Reviews

8.2

Very good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 138 out of 312 reviews
Rating 8 - Good. 101 out of 312 reviews
Rating 6 - Okay. 30 out of 312 reviews
Rating 4 - Poor. 25 out of 312 reviews
Rating 2 - Terrible. 18 out of 312 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, in a good location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet menu, warm welcome, lovely staffs and great hospitality services
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable, good breakfast, pool, grounds surrounding pool, well kept.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A lovely place with delicious food. Front desk staff was competent, friendly, and always helpful.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and charming room that was also very comfortable.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, Friendly staff and very welcoming. great experience. thank you.
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Excellent staff but very dated.

The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Palais Medina Riad Resort, and it was an unforgettable experience. From the moment I arrived, I was captivated by the breathtaking architecture, which beautifully blends traditional Moroccan elegance with modern luxury. The atmosphere is serene, making it the perfect getaway for relaxation. One of the highlights of my stay was the exceptional service. The staff went above and beyond to ensure every aspect of my visit was perfect. They were warm, welcoming, and always ready to assist with a smile.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Disliked: Staff & service
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Disappointing Stay – Far from 5-Star

When you think of a 5-star hotel, you expect quality and good service, but this stay was a huge disappointment. It started well when the male receptionist offered us an upgrade to a larger room, but it only had one “king-size” bed instead of the two doubles we booked. The bed was more like a queen, and we barely slept the first night. He promised to fix it the next day but never did. The second night we had to use the sofa as a bed, and my travel companion slept terribly. We only got a new room on the third night of our four-night stay. The same receptionist was rude and unhelpful throughout. The hotel is old and worn, especially the bathroom. The bathtub plug didn’t work, the drain was clogged, and water filled up while showering. The hairdryer and safe didn’t work in both rooms. Every night our key cards stopped working, forcing us to go down to the rude night receptionist who acted annoyed to help. He even lied about arranging a new room. The hotel felt empty and soulless, and the food was mediocre and overpriced. Breakfast was the biggest letdown – I can make a better omelet at home. Overall, nothing about this place felt close to 5 stars. Poor service, broken facilities, bad food, and zero hospitality. Not worth the money – feels more like a 1-star hotel.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with lovely facilities. The room was very clean and the bed very comfortable. Very friendly, welcoming staff too.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
staff wasn't so helpful
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We recommend this hotel
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, Nice breakfast.
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and super accommodating and helpful. Service was great.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel outside of Fez Medina

Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

The service was mediocre the room was ok I will not go back
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All I can say it’s was great
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was perfect. Nothing to declare.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms needed to be renovation property is noce but not maintained
Stayed 1 night in May 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
No comment all is poor except some stuff
Stayed 6 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness
I was placed in a room with a nonfunctional hvac system, then after showering and getting into bed, called the front desk and learned that they had made a mistake and that I needed to dress and repack my suitcase to be moved at 10:45 pm. After a meal of salad and shrimp in the hotel restaurant, I became violently ill with severe food poisoning. The manager came to my room and they were were about to take me to an area hospital. Once I recovered, I asked to speak with the manager in the lobby and was told that he was unavailable and that he would call me. He never did.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t Recommend

Not so good. Pool closed. Confused restaurant staff. Spa dark and pungent. Most frustrating was the concierge desk. We asked them to book a taxi to the station- we were quoted 300 MHD pay in advance. We protested and eventually got the desk to call a cab from the street. Actual cost 20MHD (yes twenty)
Stayed 3 nights in Apr 2025