Hotel Mesra Haiwan Kesayangan di Fernie

"Stayed for 12 days. Dead bugs behind the fridge and under beds. Wiring/electrical was sub-standard. Staff overheard discussing co-workers in unprofessional behavior. Front desk gentleman is apparently "challenged", does not understand what graveyard shift is. Pool was in state of unusable renovation that has not changed in months. Continental breakfast had no choice for multigrain bread after 1st day. Beds were uncomfortable. Otherwise really good location next to river and trails."

"Great breakfast, clean rooms, nice pool"

"I have stayed in this hotel during both the winter and summer seasons, and let me say that I would come back here every time I visit Fernie BC. The staff is always extremely welcoming and friendly. Frederica (apologies if the spelling is incorrect) was very helpful and very friendly. With a big smile on her face she told me all the summer activities that were happening during my stay. The room was very clean (as always) and the bed was like a dream! super comfortable to lay on after a long...

"Very easy checking/out. Friendly staff. Clean rooms. Amazing toiletries (hand soap/body wash/ shampoo). Only one negative - the toilet was hard to flush. The floater was bent so that the tank only filled half way. Told the staff as I left and they were thankful for the info. Overall would stay again."

"While driving up to Alberta from the US, we often stay at this particular hotel. It is always consistently clean, staff is always professional, and the accommodations are always on point. Highly recommend."

"The pool and water slide were great and the kids loved it. The hotel in itself is run down a bit but the rooms were good and spacious and what we needed for our one night stay."

"Not worth the amount of money they charge."