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Penilaian 10 - Cemerlang. 16 daripada 189 ulasan" "
10 - Cemerlang
16
Penilaian 8 - Baik. 43 daripada 189 ulasan" "
8 - Baik
43
Penilaian 6 - Boleh diterima. 60 daripada 189 ulasan" "
6 - Boleh diterima
60
Penilaian 4 - Lemah. 38 daripada 189 ulasan" "
4 - Lemah
38
Penilaian 2 - Teruk. 32 daripada 189 ulasan" "
2 - Teruk
32
6.4/10
Kebersihan
6.8/10
Kakitangan & perkhidmatan
5.0/10
Kemudahan
5.8/10
Keadaan hartanah & kemudahan
5.6/10
Mesra alam
Ulasan
2/10 Teruk
Bruce
11 Sep 2022
The hotel is
Bruce
Menginap 1 malam pada Sep 2022
6/10 Boleh diterima
James
18 Ogo 2022
Sukakan: Kebersihan
Tidak sukakan: Kemudahan
Wi-Fi didn’t work.
James
Menginap 4 malam pada Ogo 2022
4/10 Lemah
Patty
15 Ogo 2022
Patty
Menginap 1 malam pada Ogo 2022
6/10 Boleh diterima
Pengembara yang disahkan
Pengembara perniagaan
2 Ogo 2022
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
It's OK, if you only want an economical place to stay
Pengembara yang disahkan
Menginap 2 malam pada Jul 2022
4/10 Lemah
Sue
Mengembara bersama keluarga
4 Jul 2022
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Too strong cigarette smell in the room even though non smoking room
Also room is not clean
Sue
Menginap 1 malam pada Jul 2022
Respons daripada D Patel Mgr pada 4 Jul 2022
Our apology about smoke smell in our non smoking property. Housekeeper are warned to check an clean room accordingly inform front desk about smoked in room which is not allowed but certain customer does that. We use the odor cleaner and dehumidifier to remove the smell which was done after your response.
Hope to see you in future with better experience. Thanks for the review !
4/10 Lemah
Richard
20 Jun 2022
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Overpriced and undergood
Something must have been happening in the area that weekend. Maybe it was just inflation, which we all know is running at an excessive rate right now, but this motel was the least expensive one I could find anywhere near Hillsville and the rate was more than $100 -- way too much for such a shabby room. It had what I needed, and it would have been OK if it was cheap, but that property needs extensive renovation.
Richard
Menginap 1 malam pada Jun 2022
Respons daripada D Patel pada 27 Jun 2022
Thanks for your review we are working on upgrades when you come back in future you will see the difference. Our staff takes pride to serve better every day in this hardship situation with economy.
Regards
Misha
FM AGM
8/10 Baik
Rachel, Mt Clare
18 Jun 2022
Sukakan: Kebersihan, keadaan hartanah & kemudahan
The bed squeaked every tine you moved and woke us up every time.
Rachel
Menginap 1 malam pada Jun 2022
Respons daripada Misha AGM pada 4 Jul 2022
We appreciate your feedback. Sorry to hear about squeak experience had warned housekeeper to inform us so we can resolve the issue.
Thanks again for the feedback..
4/10 Lemah
Linda
29 Mei 2022
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The desk clerk couldn’t speak English very well and asked me for $3 extra in cash and I could not understand why he was asking for it. Bathroom floor was sticky. Room smelled bad.
Linda
Menginap 1 malam pada Mei 2022
Respons daripada D Patel pada 27 Jun 2022
We apologize about tax bracket is not fixed in our Choice Hotel System working on that to get done soon !
Your complaint is been notified to staff to take appropriate action so we can serve you better in future when you visit again with big difference.
2/10 Teruk
Steven
28 Mei 2022
Steven
Menginap 1 malam pada Mei 2022
Respons daripada Mish pada 2 Jun 2022
We do apologize about your experience at our property. Our staff takes pride to serve better to all customer hopefully you will difference in near future.
2/10 Teruk
chilton
Mengembara bersama keluarga
18 Mei 2022
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
No wifi, beds are doubles (not queens as advertised), linens were dirty, rooms are shabby.
chilton
Menginap 1 malam pada Mei 2022
Respons daripada G M pada 27 Jun 2022
Our apology for WiFi issue its been resolve now some times due to weather or on going Fiber optic construction in area it was delayed to shortage staff but now its been resolved. Our staff is been warned about housekeeping issues. Hope to see you in future with difference in our services.
4/10 Lemah
Scott, Charlottetown
17 Mei 2022
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Scott
Menginap 1 malam pada Mei 2022
4/10 Lemah
Karen
29 Apr 2022
Karen
Menginap 1 malam pada Apr 2022
2/10 Teruk
John
3 Apr 2022
John
Menginap 1 malam pada Apr 2022
6/10 Boleh diterima
Thomas
27 Mac 2022
Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
shabby
Thomas
Menginap 1 malam pada Mac 2022
Respons daripada Misha pada 5 Apr 2022
Sorry to hear about your experience just warned the staff to do better service to make comfort. In future you will see much difference in our customer service and property.
Thank you for the review look forward in future !
2/10 Teruk
Anita
Mengembara bersama keluarga
20 Mac 2022
Tidak sukakan: Kakitangan & perkhidmatan
Anita
Menginap 1 malam pada Mac 2022
Respons daripada Misha pada 24 Mac 2022
We do apologize our staff is been warned to take care of issues . Hope to see you in future with difference in our services.
2/10 Teruk
Blanca
8 Feb 2022
Blanca
Menginap 2 malam pada Feb 2022
6/10 Boleh diterima
Pengembara yang disahkan
25 Dis 2021
Sukakan: Kakitangan & perkhidmatan
I
I chose this hotel for the location and because it has Wi-Fi I had to work from my laptop and that’s impossible you will not get Wi-Fi regardless of what they tell you
Pengembara yang disahkan
Menginap 1 malam pada Dis 2021
Respons daripada Misha pada 28 Dis 2021
We do apologize about WiFi issue our company had notified the service provider about this issue and working to resolve that soon !
6/10 Boleh diterima
John
29 Nov 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
It was okay except it did not have wifi despite saying it did in its ad.
John
Menginap 1 malam pada Nov 2021
Respons daripada Misha pada 30 Nov 2021
We do apologize about Wifi issue we are working to resolve that issue sooner. Thanks for taking time to fill out review to serve better our staff takes pride and positive.
2/10 Teruk
Timothy
22 Okt 2021
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Toilet clogged, front desk unclogged and left water all over floor which I had to use all but one towel to clean up. Unfriendly staff at check in. Dead roaches in bathroom. Three days later security deposit hasn't been refunded which I disputed with my credit card company. Pictures were taken.
Timothy
Menginap 1 malam pada Okt 2021
Respons daripada D Patel G Mgr pada 22 Okt 2021
We apologize your experience during the stay at our property. We warned housekeeping & maintenance to fix the issue so nobody can face this issue again. Deposits usually takes 7 - 10 business days to get back on your credit card depends on your bank also. Please check and let us know ! We appreciate your review feedback to us so we can improve our services.
4/10 Lemah
Earl R.
Mengembara bersama keluarga
7 Okt 2021
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
$262.00 for 2 nites is outragus! Hard to find staff. Difficult to understand staff. No shampoo. Dates stayed wrong 6 - 7 October 2021.
Earl R.
Menginap 1 malam pada Okt 2021
Respons daripada D Patel pada 10 Okt 2021
I do apologize about your experience at your hotel hope this Covid-19 situation slow down and once we find more staff on board we can serve better. Thanks for the review it helps us to improve our quality of service in future !
Best Wishes
D Patel
4/10 Lemah
MICHAEL
Pengembara perniagaan
12 Sep 2021
Arrived on site and owner was not at the desk for over two hours. I called several times and. I one answered. Finally called Expedia to get a different hotel and they got in touch with him. Owner says he was at the hospital with his wife but the note he left did not explain this well [language barrier]. He should have had someone else manning the desk even if it was the maid. Just anybody to either check me in or explain the situation.
MICHAEL
Menginap 1 malam pada Sep 2021
Respons daripada D Patel pada 14 Sep 2021
Sorry since last years majority business got into trouble since US govt giving away free money for unemployment. Hard to find any help the Front Desk rush to ER in hospital due emergency he is only working 24/7 in Front Desk & Housekeeping.. Hopefully next time when you come we don't have this kind of problem !
2/10 Teruk
GLEN
Mengembara bersama pasangan, Mengembara bersama keluarga
7 Sep 2021
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nothing
GLEN
Menginap 2 malam pada Sep 2021
Respons daripada D Patel pada 10 Okt 2021
Sorry to hear about your experience. Will do the best to get more help in future to do better in customer service hope to see you in future with difference in our services.
Thanks for the review.
6/10 Boleh diterima
Pengembara yang disahkan
Mengembara bersama kumpulan
2 Ogo 2021
Tidak sukakan: Kakitangan & perkhidmatan
spoke very poor english...would not honor reservation price...s
Pengembara yang disahkan
Menginap 1 malam pada Jul 2021
8/10 Baik
Jim
29 Jul 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Fine for the price
Jim
Menginap 1 malam pada Jul 2021
Respons daripada D Patel pada 2 Ogo 2021
Thanks we appreciate your feed back our staff takes pride to serve better every day !
Hope to see you in future ..
6/10 Boleh diterima
Amy
26 Jul 2021
Amy
Menginap 1 malam pada Jul 2021
Respons daripada GM pada 28 Jul 2021
Thank you for your review our staff takes pride to do better in customer service and hope to see you in future with better opportunity !
6/10 Boleh diterima
Pengembara yang disahkan
26 Mei 2021
Sukakan: Kebersihan, keadaan hartanah & kemudahan
good quiet room at good price.
Pengembara yang disahkan
Menginap 1 malam pada Mei 2021
Respons daripada Angel pada 26 Mei 2021
Thank you for the review our staff takes pride to serve better quality customer service. Look forward to see you in future.
Have a Safe trip !
2/10 Teruk
Beverly
22 Mei 2021
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Not good econolodge
Terrible service at check in and difficult to communicate with the staff. Room was somewhat dirty and tub was not clean. Didn’t feel very safe and did not stay in this hotel even though we lost our money. Went down the road to the Hampton Inn.
Beverly
Menginap 1 malam pada Mei 2021
Respons daripada Angel pada 26 Mei 2021
We do apologize about your concern our staff is been notified and housekeeper was warned on the concern you pointed out. Hope to see you in future with better quality service and staff.
Have a Safe trip !
4/10 Lemah
Gary
Mengembara bersama keluarga
17 Mei 2021
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Sad stay
Rust n bath! Fumy smell little perfumery! Listed free breakfast but no breakfast
Gary
Menginap 1 malam pada Mei 2021
Respons daripada Angel pada 19 Mei 2021
I do apologize about your stay right now Choice Franchise hasn't allowed to serve breakfast due to Covid-19 situations. Hopefully soon things get better you see changes in franchise.
Housekeeping staff was warned to check proper cleaning methods. Hope in future you see a bit difference.
Thanks for the review to improve our qualities and standards.
6/10 Boleh diterima
Pengembara yang disahkan
Mengembara bersama keluarga
12 Apr 2021
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The hotel is out in the middle of nowhere. There was issues at checkin because we were unaware of a $100 deposit. 2/5 stars.
Pengembara yang disahkan
Menginap 1 malam pada Apr 2021
Respons daripada Angel pada 19 Mei 2021
Sorry for misunderstanding our third party reservation system has $100/- deposit fee which we refund at the time of check out for any damages. Will let third party companies know to let customer aware of this situations.
Hope in future clear the air out and have a safe trip.
Thanks for the review.
10/10 Cemerlang
Kelly
Mengembara bersama keluarga
20 Mac 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great stay
We had a great stay here . Clean rooms and great service . Had no problems checking in or out .
Kelly
Menginap 1 malam pada Mac 2021
4/10 Lemah
Pengembara yang disahkan
Mengembara bersama kumpulan
15 Mac 2021
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Poor customer service. Tried asking for additional "cash" after already staying the first night of our trip. Stated we would be asked to leave if we did not pay the additional amount "cash" even though everything else was paid with card.
Beds were VERY hard
Pengembara yang disahkan
Menginap 2 malam pada Mac 2021
Respons daripada D Patel pada 18 Mac 2021
We do apologize about misunderstanding happened between you and desk clerk just warned about asking questions upfront. Hope to see you in future with better comfort and peace of mind !
8/10 Baik
Gary, Lexington VA
Mengembara bersama keluarga
20 Okt 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Motel was clean and beds comfortable. However, when I asked about breakfast I was told there was none, despite Expedia saying that breakfast was provided. I realize it’s probably a COVID thing, but that should have been stated. Other than that it’s pretty good.
Gary
Menginap 1 malam pada Okt 2020
Respons daripada Nikki pada 21 Okt 2020
Thank you for the review we are working on Breakfast as this Covid-19 thing is going on. Look forward to serve better our staff takes pride to make more improvements day by day.
4/10 Lemah
Andrew
5 Okt 2020
Andrew
Menginap 2 malam pada Okt 2020
Respons daripada Nicole pada 21 Okt 2020
We appreciate your review Andrew our staff always like to hear our service and do some improvements to serve better customer service. Will look forward to see you in future !
8/10 Baik
Pengembara yang disahkan
21 Sep 2020
It was clean and comfortable. A bit outdated and needs maintainence.
Pengembara yang disahkan
Menginap 1 malam pada Sep 2020
Respons daripada Nicole pada 23 Sep 2020
Thank you for review our staff takes pride to serve better to our customer any suggestions most welcome we like to improve our self.
Best Wishes
Nicole L
2/10 Teruk
Pengembara yang disahkan
Mengembara bersama keluarga
18 Ogo 2020
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Dirty, disgusting, no working air, no windows to open, nasty toilet, horrible service and a possible drug deal going on in the next room. And the guy at the desk was serving people and nobody was wearing a mask
Pengembara yang disahkan
Menginap 1 malam pada Ogo 2020
Respons daripada D Patel pada 21 Ogo 2020
Sorry for your experience at our Hotel. We had warned Front Desk and Housekeeping to check proper issues and fix them right away. Our staff always wear mask at front desk since pandemic. Hope to see you in future with difference in our services.
Best Regards
D Patel
6/10 Boleh diterima
Pengembara yang disahkan
Mengembara bersama keluarga
25 Jul 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
The Econo Lodge was easy to access from I77 & the view was beautiful. We chose this motel because of the price, & it was close to an access point to the Blue Ridge Parkway. It also had several great reviews for cleanliness. It was very clean & the staff was very friendly. It was quiet. However, I had booked a non-smoking room & someone had been smoking in that room. I did not asked to be moved. Other reviews said they had a grab & go breakfast, but there was no breakfast when we were there.
Pengembara yang disahkan
Menginap 1 malam pada Jul 2020
Respons daripada Misha Fulton Asst G Mgr pada 25 Jul 2020
Thank you for taking time for review. We appreciate your business and positive feed back about how you feel. I do apologize about someone smoke in that room will make housekeeper clean properly. Since Covid-19 breakfast is hard to serve to all customer at this point once things get normal will be available. Hope to see you in future while on this way !
10/10 Cemerlang
Hans-Viktor
25 Jun 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good placeto rest on the Blue Ridge Parkway
Friendly service and no frills but clean rooms.
Hans-Viktor
Menginap 1 malam pada Jun 2020
Respons daripada Crystal B ( Team Lead) pada 2 Jul 2020
Thank you Hans Our staff will be doing best on comments and reviews we rec'd .. Hope to see you in future !
10/10 Cemerlang
Louie
4 Mei 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Louie
Menginap 1 malam pada Mei 2020
Respons daripada Cry pada 8 Mei 2020
Thank you Our staff take pride and any suggestion we do improve our self in this tough times.
8/10 Baik
Pengembara yang disahkan
Mengembara bersama keluarga
25 Mac 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very close to expressway and quietly placed uphill. Staff very pleasant and helpful about local eatery. Liked first floor outside access to rooms.
Pengembara yang disahkan
Menginap 1 malam pada Mac 2020
Respons daripada D Patel pada 6 Apr 2020
Thank you our staff takes pride to serve every customer in a right way. Look forward to see you in future !
10/10 Cemerlang
Pengembara yang disahkan
17 Mac 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pengembara yang disahkan
Menginap 1 malam pada Mac 2020
Respons daripada Crystal B ( Team Lead) pada 20 Mac 2020
Thank you for your feedback our staff takes pride and if we lack try to improve the quality and service. We look forward in future to serve better.
We appreciate your business.
10/10 Cemerlang
Ruben
17 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Fancy Gap
Very good for the price that I paid
Ruben
Menginap 1 malam pada Feb 2020
Respons daripada D Patel pada 17 Feb 2020
Hi Ruben our staff takes pride in feedback and help us out to improve our level where we failed. Thanks once again and look forward in future with better services.
10/10 Cemerlang
Julie
15 Feb 2020
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Julie
Menginap 1 malam pada Feb 2020
Respons daripada D Patel pada 17 Feb 2020
Hello Julie we appreciate your feedback and look forward in future to stay with us !
8/10 Baik
Albert
Mengembara bersama keluarga
19 Dis 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Albert
Menginap 1 malam pada Jul 2019
10/10 Cemerlang
Lynda
Pengembara perniagaan
24 Okt 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Blue Ridge Econo Lodge
The hotel was clean and well taken care of. Check in was a little slow. The wifi was great. Overall I would stay there again.
Lynda
Menginap 1 malam pada Okt 2019
6/10 Boleh diterima
Pengembara yang disahkan
Mengembara bersama keluarga
30 Sep 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan
Pengembara yang disahkan
Menginap 3 malam pada Sep 2019
8/10 Baik
Joy
10 Sep 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Joy
Menginap 2 malam pada Ogo 2019
6/10 Boleh diterima
Wendy Smith
2 Sep 2019
Wendy Smith
Menginap 1 malam pada Ogo 2019
4/10 Lemah
Mary
21 Ogo 2019
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Mary
Menginap 1 malam pada Ogo 2019
Respons daripada G Mgr pada 24 Ogo 2019
Thanks Mary for your response we appreciate and our staff works hard to improve quality and customer service.
4/10 Lemah
Chris
12 Ogo 2019
Sukakan: Kebersihan, keselesaan bilik
you can do better
I wouldn't call it a dump; that's just a word. Everything worked & the bed was good. But its not that far to better places to stay. And for words to describe that "continental breakfast", "edible" & 'food" are not among them. Go a mile down the road to Lakeview restaurant; its just a diner but good food, good portions, good price.
Chris
Menginap 1 malam pada Ogo 2019
Respons daripada G Mgr pada 24 Ogo 2019
Hi Chris i do apologize about your experience we are working on our breakfast area. Thanks for your review to make our efforts better in near future to see you again with more updates.
4/10 Lemah
Pengembara yang disahkan
Mengembara bersama keluarga
1 Ogo 2019
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Door lock was broken. Furniture was not clean. Room looked not very nice
Pengembara yang disahkan
Menginap 1 malam pada Jul 2019
Respons daripada D Patel (G Mgr) pada 10 Ogo 2019
I do apologize about your experience at our property we warned housekeeper to clean room properly & order new locks from China hopefully by Sept end everyone lock is gonna replaced with new lock system.. Hope in near future you visit us again a big difference will be in appearance. Thanks for the feedback to improve our standards !