Travel to Falkirk

Comfortable bed. Had quite a 'budget' feel overall. It was about the cheapest hotel in the area in terms of price and it definitely felt it it most ways. Looks and feels like needs a lot of maintenance. We joked in the elevator on arrival that the voice announcing the floor level sounded Sybil Fawlty-esque (Fawlty Towers). Little did we know that the Fawlty Towers feeling would pervade further. We booked for 2 guests but the room had 1 towel and 1 hand towel. Breakfast was included in our room rate- NEVER pay extra for the breakfast here. Were told on checkin that breakfast was from 8am. Thought that sounded late. On arrival at the dining room at 8:10am, it was clear that many people had already eaten and left. I think the hotel had about 3 coach tours and wanted them to have breakfast before non-tour guests. Certainly had a sense of being a second class guest. We were told to take any table we wanted. After walking around, it was clear that there were NO set tables. I asked the attendant if she could point out a table that was set and we could use and she said she'd set one up. The fruit salad and yoghurt was almost gone and none was replaced in the 40 minutes we were there. We and other guests had to ask for a range of things not being replenished- cutlery, coffee mug, cereal bowl. Unfortunately, I don't believe I've ever encountered a worse breakfast in terms of appointments and food quality. Staff were courteous, accommodating when asked to assist.

Fantastic property, staff are equally fantastic. Realky top quality all round.

It is the most beautiful hotel - unlike any other. You have to see it to believe it. I have stayed in plenty of fancy places but this is far superior and not all that expensive. Highly recommended!

Great place, very clean rooms and general facilities and friendly staff!

It was a nice and relaxing experience.felt safe in hotel.