Falkenstein/Vogtl.

"My room was never cleaned the entire time I was there. I asked for an extra pillow and they had none even though the hotel was not full. The furniture was very dated."

"In short: one of the worst experiences I've ever had. Worst of all is the customer service. There was only one person at reception who spoke poor English. All the rest of the staff speak only German, all information and signs are in German. When checking in, we did not receive any information about ..."