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Reviews of ibis Falaise Coeur de Normandie

3 out of 5
ibis Falaise Coeur de Normandie
Rue Des Freres Michaut, Falaise, Calvados

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 221 reviews" "
Rating 8 - Good. 107 out of 221 reviews" "
Rating 6 - Okay. 24 out of 221 reviews" "
Rating 4 - Poor. 1 out of 221 reviews" "
Rating 2 - Terrible. 4 out of 221 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Keijo, Espoo

Travelled with family
Easy access, plenty of parking space, good sleep, friendly staff.
Stayed 1 night in Sep 2023

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Dated bathroom. Carpet on first floor needs replacement. Lift out of order.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stopover.
We stop regularly at this hotel when travelling from the UK to our home in France via Brittany Ferries service to Caen. This time, arriving at 22h45, our check-in was fast and welcoming, parking was easy, and our room spotless and newly refurbished. After a good night in the big comfortable bed, breakfast was ample and of good quality. We will be back!
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stop off point for Carn ferry.
Booked on recommendation from a friend. Great welcome by staff very helpful & they spoke English. Used as a stop after travelling back from Spain very close to Caen to get ferry back to Portsmouth
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

SJ

Stayed 1 night in Nov 2022

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of the town. Unfortunately there was a strong smell of stale cigarette smoke in all of the corridors and in my room.
Stayed 1 night in Sep 2022

10/10 Excellent

Elaine, WIGAN

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Fab for everyone even the dogs lovely grass area
Stayed 1 night in Sep 2022

10/10 Excellent

monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially were amazing! Loved the pinball, darts and pool table.
Stayed 1 night in Aug 2022

8/10 Good

ian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good stop over. Hyper market across the road. Staff friendly.
Stayed 1 night in Aug 2022

10/10 Excellent

Elaine, WIGAN

Stayed 1 night in Mar 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
Booking in was easy and room was comfortable. Breakfast very good.
Stayed 1 night in Feb 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Checked in late and was greeted by a charming Receptionist (who spoke good English). It is perfectly situated for anyone arriving from the Caen ferry and needs to travel south. The hotel is modern, functional and clean. I will certainly use it again.
Stayed 1 night in Nov 2021

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel. Ibis seems to have tweaked its formula and now there are great common amenities like games (pool and pinball), lounges and a 24 hour bar. It is in a typical edge of town location, but, being a small town it’s definitely walkable to the centre. The staff were friendly and some spoke excellent English. The hotel was new and well maintained.
Stayed 2 nights in Aug 2021

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient position for town centre and proximity to motorway
Stayed 1 night in Oct 2019

8/10 Good

W B

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late..night reception friendly and helpful
Stayed 1 night in Feb 2019

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice en route north to (Caen 50 Kms)?
We felt this hotel ticked all the boxes for an efficient and therefore relaxing overnight stay while travelling to the coast. The staff were superb - helpful and efficient. Lovely breakfast set us up for the remainder of the journey with an extensive food choice. Relaxing bar was pleasant for a nightcap. Parking at the hotel was very easy and seemed very safe and well lit in the hotel grounds. Just off the main route to Caen. It quiet and relaxed.
Stayed 1 night in Nov 2018

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended - well presented hotel / restua
Great location, good food choose, very clean & well kept, staff put all effort into making a Halloween night effect and it worked! Very impressed - and a surprise for me - nothing to moan about!
Stayed 1 night in Oct 2018

10/10 Excellent

Gordon

Great.
Great hotel, large room and everything worked. Very clean and well presented.
Stayed 3 nights in Aug 2018

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights in Falaise
Great WIFI and lovely ibis kitchen attached which was a god send during the 2nd day staying here as it was a bank holiday and every where else was shut. Easy parking and would stay there again
Stayed 3 nights in Aug 2018

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient position for going further into France. Very quiet at night and easy parking.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable and convenient nightstop
We stay regularly at this hotel on our way south from the ferry at Ouistreham. It is always a convenient and pleasant place to nightstop and is economical too. The only negatives are a) breakfast can be a bit haphazard and items are not always replenished promptly, or at all, and b) only 1 spare pillow is available in a double room, meaning that we always have to go and ask for an extra one. It makes more sense to have 2 spares, or none. Apart from those two minor grumbles we would highly recommend this hotel and Falaise is a very pleasant and interesting town to visit too.

8/10 Good

Nikki

Liked: Cleanliness, staff & service, room comfort
Pretty town and helpful staff.
Had to change room but the hotel staff were very polite and helpful at all times. Plenty of parking. Reception 24/7, breakfast and food available. Pretty town.
Stayed 2 nights in Apr 2018

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at 11pm. Helpful staff, comfortable room. Didn’t take breakfast but they filled our flask for our onward journey. This was the second time we used this hotel as it is easy to find off the main route.

10/10 Excellent

Roberto, Guatemala, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
Well located hotel if you are travelling by car, near a gas station and supermarket. The hotel is modern, clean .
Stayed 2 nights in Apr 2018

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent. Hotel has had a "makeover" since our last visit - not that it needed it - and the result is a lovely place to stay. Friendly staff, comfortable & well-appointed room. More than adequate breakfast. Only 45 minutes drive from ferry at Ouistreham. Would highly recommend.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab beds!
A very convenient, comfortable and economical place for an overnight stop en route through France. The newly refurbished rooms have very comfortable beds and pillows although rooms facing the Leclerc supermarket are noisier than those overlooking the car park at the back.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Helpful stuff. Hot water provided when handed over a flask for hot drinks. Polite. Quiet place. Comfortable bed .could do with a hand towel along with bath towels .
Stayed 1 night in Jun 2017

8/10 Good

anthony, Porthcawl

Liked: Staff & service, room comfort
great stopover, just a few minutes from motorway
we stayed just one night 5 adults and 1 dog we had 3 rooms all rooms were ok not huge but ok for one night, bathrooms were clean, the only negative was all rooms had a stale smell of cigarette smoke also there was no tea/coffee facilities, But on the PLUS side the restaurant / bar area was really good stuff very helpful and friendly and food was really good, evening meal served quickly hot and tasty breakfast was the best we had had in several hotels in France, so just a pity about the stale smell in the rooms.

8/10 Good

Marilyn, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, comfortable stopover.
We regularly use this hotel as a night stop on our trips to France as it is 30 minutes from the Caen ferry and close to the motorway. The staff are efficient and welcoming even when we arrive very late and it is a very cost-effective place to stay.

6/10 Okay

andrew, peak district

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, large bedrooms
Large rooms, poorly equipped- no kettle, no water, no soaps or shampoos etc. Breakfast was an expensive mistake. Evening meal was the opposite, great and good value. Its an overnight stop hotel as opposed to a nice one. Good enough for 1 night. But get breakfast elsewhere - 300 yrds to the old city of Falaise and bars etc. Odd numbers noisy from traffic.

10/10 Excellent

Alan, Driffield, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stopover
Less than an hour's drive from the ferry port. Nicely appointed, quiet, pet friendly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location just off motorway.
Had an overnight stay here on the way back to Caen. We needed a stop and this hotel perfectly fit the bill. The staff were very helpful and spoke super English. Would definitely recommend this place. The room was adeqate( no tea-making facilities ) for an overnight stay.

8/10 Good

JOHN, HUNSTANTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Falaise - excellent value
I have used this hotel several times as a base for exploring the D-Day Landing Beaches and as usual received the warm welcome and friendly service characteristic of Ibis Hotels. Can heartily recommend this hotel as incredible value for money. The spectacular view of William the Conqueror's Castle from my bedroom window was a bonus.

8/10 Good

shirley, north wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Great stop off on way to ferry port. Comfortable bed although a little hot with no air con available. Food was good. Slightly noisy room as the next door came in very late at 2am and could hear them.

10/10 Excellent

Alan, Driffield, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel en route to/from Caen ferry
Arrived late evening. Smooth check in. Comfortable, clean room. Excellent breakfast

10/10 Excellent

MG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good, clean and a very reasonable restaurant with sensible prices...I'll stay again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly service
great location off the motorway, comfy bed, very friendly and helpful staff, especially Rebecca on reception. Really good value for money will use this hotel again if in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel to falaise town
M Very clean hotel just outside of falaise, very friendly staff and immaculate hotel room , would definitely recommend.

6/10 Okay

Heather, Napier, New Zealand

Basic with a good breakfast.
This hotel was conveniently located for visiting family. It is basic but clean and the duck legs with pommes frites were very good. Good breakfast with excellent hot drinks machine.

8/10 Good

famillemitchell, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
This was an overnight stop on our way home from Brittany. It is a typical Ibis - clean, comfortable and efficient. It is outside Falaise and no choice of places to eat apart from the hotel restaurant, but the surroundings are open and quiet. There is a large supermarket just across the road.

10/10 Excellent

Jon, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMFORTABLE HOTEL
I travel all over France with my work, this has been one of the best all round hotels I have stayed in. I took a gamble on others reviews as there was limited choice near my place of work which was an hours drive, I am so glad I have found this hotel as I will be using it again. The free wifi worked very well and the rooms were a reasonable comfortable size. good choice of breakfast and the evening restaurant food was very good. Restaurant was not open when I arrived on a Sunday but there is a McDonalds just up the road from the Hotel.

10/10 Excellent

HB, West Mids.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop.
Staff were very welcoming, polite and helpful. Room was clean and a reasonable size. Convenient place to stay for ease of getting to car ferry at Caen, which is why we chose it. but a bit far from town (walking) centre and no easy alternative to eating at the hotel, as there were few restaurants to choose from in Falaise itself. Enjoyable stay and reasonable value for money.

10/10 Excellent

T.H. JONES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
know the area very well -
VERY ENJOYABLE STAY. ANY IMPROVEMENTS WOULD INCLUDE A WELCOME TRAY FOR MAKING TEA OR COFFEE DURING THE STAY.ALSO IT WAS VERY DIFFICULT TO FIND IN THE DARK-WE WERE WELL ON OUR WAY TO ARGENTAN BEFORE WE REALISED WE WERE ON THE WRONG ROAD.-ON THE RETURN JOURNEY WE WANTED TO BOOK IN AT ALENCON BUT COULD NOT FIND IT! BETTER DIRECTIONS WOULD BE APPRECIATED.

6/10 Okay

Wilson Brock

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Location near our point of interest
The staff was excellent but the beds were VERY hard and uncomfortable. There were very little English speaking assistance or information in English for an area of the world that has many English speaking people. Our families fought for this area, and many died here! Surely an English paper or English speaking member of staff is not asking a lot. Someone to give directions at least.